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Candlewood Suites Richmond - West Broad, an IHG Hotel

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond - West Broad, an IHG Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
BBQ/picnic area
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Reviews
8.2

Very good

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Kitchen
    KitchenKitchen
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry
  • Restaurant
    RestaurantRestaurant

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
2100 Dickens Rd, Richmond, VA, 23230
  • Popular LocationHenrico Doctors' Hospital3 min drive
  • Popular LocationUniversity of Richmond5 min drive
  • Popular LocationCarytown7 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)20 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Springhill Suites by Marriott Richmond Northwest
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is NZ$229
for 1 night
includes taxes & fees
14 Jul - 15 Jul
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About the area

Richmond

At Candlewood Suites Richmond - West Broad, an IHG Hotel you'll be 1.4 km (0.9 mi) from Bon Secours Heart Institute at Reynolds Crossing and 2.9 km (1.8 mi) from Henrico Doctors' Hospital. Highlights at this hotel include a restaurant, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Richmond hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • University of Richmond - 5 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 8 min drive

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 20 min drive

Restaurants

  • ‪Burger King - ‬15 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Denny's - ‬1 min walk

About this property

Candlewood Suites Richmond - West Broad, an IHG Hotel

Suburban hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A fitness centre, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Richmond - West Broad, an IHG Hotel. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Candlewood Suites Richmond - West Broad, an IHG Hotel offers 98 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond - West Broad, an IHG Hotel Hotel
Candlewood Suites Richmond - West Broad, an IHG Hotel Richmond

Frequently asked questions

What is the cancellation policy at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Candlewood Suites Richmond - West Broad, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Richmond - West Broad, an IHG Hotel?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad, an IHG Hotel on 24 Jul 2024 start from NZ$222.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Yep, Candlewood Suites Richmond - West Broad, an IHG Hotel has a free self car park, free extended parking and free RV/bus/truck parking.

Is there a free airport shuttle available at Candlewood Suites Richmond - West Broad, an IHG Hotel?

No, Candlewood Suites Richmond - West Broad, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Yep, you can grab a meal at Candlewood Suites Richmond - West Broad, an IHG Hotel's onsite restaurant.

What time are check-in & check-out at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Candlewood Suites Richmond - West Broad, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 747 reviews" "
Rating 8 - Good. 204 out of 747 reviews" "
Rating 6 - Okay. 68 out of 747 reviews" "
Rating 4 - Poor. 49 out of 747 reviews" "
Rating 2 - Terrible. 48 out of 747 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return again!
Stayed for galaxycon and had an amazing stay even tho instead of sofa with pull out there was a queen size bed in its place and the cups were stuck to the shelf. These are all small issues that did not impact our stay. Was able to use a george forman grill they had available thru the pantry downstairs. Which was really cool! The front desk was super friendly and knowledgeable of the area. Shower comfortably fits three lol
Stayed 2 nights in Mar 2024

6/10 Okay

Lisa

Travelled with family, Business traveller
Liked: Cleanliness
There were things we really liked about our stay and things we didn’t like. First the likes. We had reserved a suite with a queen bed and pull out couch. When we got to the hotel, we were upgraded to a suite with a queen and a king. Just because. Our suite was VERY clean. That’s a biggie for me. If it’s not clean, we’re not staying. The kitchen was great and there were enough necessities that we did not need to purchase anything. The location was good, close to lots of restaurants and stores. Now the dislikes. One of the outlets in the kitchen only worked when the garbage disposal was on! That is just completely bonkers. Our coffee pot wasn’t working and when I told the front desk about it, their response was, “so you want a new coffee pot?” Well, yes we do. The king-sized bed was VERY squeaky, every time you moved, it groaned. The bathroom door wasn’t hung properly. To close the door securely, you had to pull the door up with the door knob and push with your other hand to close it. As a result, the door knob was quite loose. One of the kitchen chairs was very wobbly. We were all scared to sit in it. All in all, the hotel served the purpose we needed it for, but it was NOT worth what we paid.
Stayed 2 nights in Mar 2024

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good except need towels restocking each day
Stayed 2 nights in Mar 2024

6/10 Okay

Milagros

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

kimberly

Stayed 3 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room friendly staff. Convenient location would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Isobel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like marijuana in the hallways and some parts of my room. The area was ok, probably would not have gone back out at night. I appreciated that you provided dishes in the suites.
Stayed 1 night in Mar 2024

4/10 Poor

Tabitha

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Carl

Travelled with family and small children
Disliked: Cleanliness
Upon intitally check-in, my son and I had to wait 20mins due to it being only one staff member (front desk cherk) on duty. He had a small live that needed services but had to rush on elevator to help someone else while we waited till he returned. After being finally checked in we had to go through unprogrammed keys, a full bed in place of a couch in living area, broken tv with line down the center, multiple hairs in shower and the bathroom floor. I like candlewood suites but this located need some work.
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite hotel. Walking distance to Denny's. Great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip home
Nice, clean hotel off of I95 to get a comfortable night's sleep while on the road.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Very comfortable, very clean and friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

Ethel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking,
Stayed 1 night in Feb 2024

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was tons of dog poop on the grass in front of the "disabled" parking...horrific
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay just a bad stench
Candlewood is always my go to! The only bad thing I will have to say is that both rooms had an awful smell. I had to buy cleaning products to disinfect and clean up a bit. I had to use carpet odor spray because the carpets smelt like feet.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 2 nights in Feb 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility
Stayed 1 night in Feb 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room with new appliances, great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Didn't like no covered entrance and parking was limited.
Stayed 1 night in Feb 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay option for a family of 4. The place is clean, safe and just perfect. I would highly recommend to stay in this Hotel even though it would be little long drive.
Stayed 2 nights in Feb 2024

4/10 Poor

Carolyn

Disliked: Staff & service, property conditions & facilities
There is no toilet paper or facial tissues in the room, and the attendant at the desk has gone for the night it seems
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved room size
Stayed 1 night in Feb 2024