2/10 Terrible
Elizabeth
Travelled with partner
24 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor check in experience, staff was fiddling with her phone the entire time. Also I booked a king but was told it was on the second floor and the elevator was out of order, so I would have to either drag my luggage upstairs or take a two double bed room on the first floor.
Cable was not working and the tv had no antenna channels. Tried to call front desk and phone was not working. Went to front desk to report television issue, to be told they are having problems with the connection and we need to reset the box ( which incidentally was on the floor behind very heavy furniture) The box was reset by us twice and the television never worked.
The room was dusty. The mattress springs could be felt on one of the beds. Luckily the other bed was okay.
Shower head has to be used on lowest setting to get acceptable pressure
Alarm clock was tucked in a drawer (not working)
Ear plugs were on night stand with no explanation accompanying it. I later found out that a train blows though right behind the property at 3:30 am.
Windows were unlocked (first floor unit).
Internet was slow WHEN you were able to connect.
Terrible conditions, definitely sub standard for any hotel, especially one that is advertised by Expedia and is part of the Choice Hotels brand.
Never again.
Elizabeth
Stayed 1 night in Jan 2025
