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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Bar (on property)
Bar (on property)
Capital Suite, 1 King Bed, Shower | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
The price is NZ$255
includes taxes & fees
21 Dec - 22 Dec

Explore the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    4 min drive
  • Lewis Ginter Botanical Garden
    6 min drive
  • University of Richmond
    6 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Drury Plaza Hotel Richmond
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2511)
The price is NZ$286
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Drury Plaza Hotel Richmond

About the area

Richmond

At Embassy Suites by Hilton Richmond, you'll be 5.3 km (3.3 mi) from Lewis Ginter Botanical Garden and 7.9 km (4.9 mi) from Children's Museum of Richmond. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free weekday breakfast. .The restaurant, E'terie Bar and Grill, serves international cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 10000 square feet (929 square metres) of event facilities include 12 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. On weekday mornings free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Richmond hotel include Science Museum of Virginia and Virginia Museum of Fine Arts.

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.3 km
  • University of Richmond - 6 min drive - 4.4 km
  • Virginia Museum of Fine Arts - 10 min drive - 8.4 km
  • Greater Richmond Convention Center - 11 min drive - 13.0 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

Suburban hotel with 2 restaurants and free breakfast
Embassy Suites by Hilton Richmond offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Richmond. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Richmond offers 225 accommodations with iPod docking stations and MP3 docking stations. This accommodation offers separate dining areas. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 21 Dec 2024 start from NZ$250.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Richmond?

Yep, Embassy Suites by Hilton Richmond has a free self car park.

Does Embassy Suites by Hilton Richmond have a pool?

Embassy Suites by Hilton Richmond has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Richmond family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Richmond is a hit with families.

Does Embassy Suites by Hilton Richmond serve breakfast?

Yeah, our travelers give high marks to the free buffet breakfast here! Served on weekdays from 6:30 AM to 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Richmond?

No, Embassy Suites by Hilton Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Richmond?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Richmond?

Check-in begins at 4 PM. Check-out time is noon.

Embassy Suites by Hilton Richmond Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1000 reviews" "
Rating 8 - Good. 214 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

The hotel was clean, staff were friendly. The pool was crowded so I did not go in. The only bad thing I can say is the elevator was very slow.
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the staff was very friendly
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
When we arrive the computers were down and staff was helpful and the person at the bar was very knowledgeable about the area and helpful with getting around. The elevators were broken and it was slow to go up and down. The HVAC was down and operating properly. The facade is nice but the operations is old and needs enhancements.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Irma Jean, Greensboro

Travelled with family
Disliked: Cleanliness
Bugs in the room, hotel charged my bank account twice (same charged double)
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonnia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

karleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Uh
Stayed 3 nights in Jul 2024

2/10 Terrible

Heather

Liked: Cleanliness
Disliked: Room comfort
Take the stairs
I was stuck in the elevator twice during my stay. Once for about 10 15 minutes which is a lot in a small hot space unsure of what the outcome could be. Staff seemed aware of the problem however it didn’t seem a concern and they continued to operate the elevator. The second time I was stuck for about 3 minutes however I know longer wanted to play roulette and took the stairs. I also have to comment when I spoke to the lady at the desk after the first time being stuck she commented like well we got you out like it was not big deal. Siding even offer me a bottle or water or anything. Needless to say I won’t be returning
Stayed 2 nights in Aug 2024

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
Friendly, professional and helpful staff. Hotel could use some updating. The AC really struggled to keep up with a heat wave. Quiet and clean, breakfast buffet was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Suryk

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Travelled with family
Disliked: Property conditions & facilities
Seems to be an older property that hasn’t been maintained at the highest standards I would expect from a Hilton property. From checking in and my card being charged twice to the fact there are two elevator cars for eight floors which oh by the way are also used by the cleaning crew, to the restroom size to the internal doors falling off the hinges. Just not a $300 dollar a night facility!! I did book through Expedia, and then I couldn’t get the military rate which I didn’t know about. Not pleased about that either!
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Leslie

Travelled with family
Disliked: Property conditions & facilities
Nice social times.
We enjoyed the breakfast and social aspect of the hotel. It’s an older hotel and our bathroom door would hardly close.
Stayed 6 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to visit
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Zhanitah, Richmond

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very disappointed with the reservation process and the room service wasn’t available as well as the pool being closed.
Stayed 1 night in Jul 2024

10/10 Excellent

Doud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was awesome
Stayed 2 nights in Jun 2024

10/10 Excellent

Latesha

Stayed 1 night in Aug 2024

10/10 Excellent

Quinta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Nancy and Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful people!
Wandamarie was absolutely outstanding and made us feel like family! The hotel was wonderful and so accommodating! We absolutely loved our stay! Before arriving, Maria was also very lovely in helping us with the possibility of booking another room (but we ended up not needing it).
Stayed 2 nights in Aug 2024

2/10 Terrible

walid

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC NOT WORKING SWMING POOL NOT WORKING NOT GOOD AT ALL
Stayed 5 nights in Jul 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024