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Holiday Inn Express Richmond Downtown by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Virginia Commonwealth University

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Shower, free toiletries, hair dryer, towels
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$225
includes taxes & fees
11 May - 12 May

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪5 min walk‬
  • Greater Richmond Convention Center
    ‪10 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG puts you in the heart of Richmond, within just a 10-minute stroll of Virginia Commonwealth University and Broad Street. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Richmond hotel include Allianz Amphitheater at Riverfront and Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 5 min walk - 0.5 km
  • Greater Richmond Convention Center - 10 min walk - 0.9 km
  • The National - 12 min walk - 1.0 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 17 min drive

Restaurants

  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Quench Food + Spirits - ‬6 min walk
  • ‪The Patio Thai - ‬2 min walk
  • ‪Secret Sandwich Society - ‬8 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond Downtown by IHG?

Holiday Inn Express Richmond Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond Downtown by IHG?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond Downtown by IHG on 11 May 2025 start from NZ$224.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond Downtown by IHG?

Yep, Holiday Inn Express Richmond Downtown by IHG has a covered self car park with in/out privileges for USD 20 per night.

Is Holiday Inn Express Richmond Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond Downtown by IHG is a hit with families.

Does Holiday Inn Express Richmond Downtown by IHG serve breakfast?

You bet, free buffet brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond Downtown by IHG?

No, Holiday Inn Express Richmond Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond Downtown by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Richmond Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 114 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 66 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Stayed 1 night in Dec 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms with affordable price
Stayed 1 night in Jan 2025

10/10 Excellent

Susan, Slidell

Stayed 1 night in Oct 2024

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were courteous and nice. The walkway out front was a huge concern. They have a sign at the top of the stairs to be careful slippery when wet type thing but at the base of the stairs nothing. We were there with several athletes and I was so scared one of them would fall walking in the building and get seriously hurt. It is painted with high gloss paint and no grip on the stairs or the entrance walkway. Very dangerous and needs to be addressed. Another random small thing is, no trash can in the bathroom or place to put your toiletries while showering. Overall the stay was ok though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Trisha

Liked: Cleanliness, amenities
Y
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony, GermantownMaryland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of viewing
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location and our room was very big. The only issue is that Richmond had a water problem.
Stayed 1 night in Jan 2025

4/10 Poor

Quentin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was cold. Heat did not work pubic hands on the bed. Blood stain on the bed sheet talked to the management team they were supposed to refund. The money has not gotten back to us yet. Please. Customer service is very good. The staff did their best
Stayed 1 night in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suite room! My kids loved it. Only bad thing was the lighting I in the room, there were areas that could have used a lamp or extra lighting but other than that great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

GEOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great newer property. Staff very accommodating.

Great newer property. Staff very accommodating and friendly. I must recommend.
Stayed 4 nights in Jan 2025

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Jan 2025

10/10 Excellent

Afrom

Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Travelled with partner
Disliked: Staff & service
Was told the room I booked wasn't available due to a problem with Expedia. Told me there were only two rooms left ( about 15 cars in the parking garage). Told me they would do anything to get me a room there. Calls manager. Taps computer keys furiously. Sweat forms on brow. Pumps fist in victory. Downgrades my king size to a crappy double queen. At just about the same cost ! I'll probably search harder next time I go to Richmond.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Overall nice stay. Staff were friendly. Location was good. One remark is that they did not come and clean our room since they only came in the early morning when we were still sleeping.
Stayed 3 nights in Dec 2024

6/10 Okay

SAFIYA

Travelled with family
Disliked: Property conditions & facilities, room comfort

Decent Holiday Inn

I’m not a fan of holiday in but we got in late so we just needed to stay the one night. It’s a newer hotel which is good but it’s just not as comfortable to me. It did include breakfast which was convenient. It wasn’t bad, it was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Tawanda, Lynchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality and nice room
Stayed 1 night in Dec 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms were fine, but the mattress was way too soft to the point of not being comfortable. Nice that they offered a buffet breakfast. Better than expected with decent food offerings.
Stayed 2 nights in Dec 2024

10/10 Excellent

Philippe

Stayed 1 night in Dec 2024

10/10 Excellent

Yasuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Price and location are perfect
Stayed 4 nights in Dec 2024

4/10 Poor

Manuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Is not my first time staying in Holiday Inn Express but this one is the first one that in my room I can here every single car pass at the street I’m stay at the 6 floor. The staffing are great and the service 5 start. But the property need to be more clean and the parking lot is $20 for a day a I feel is dirty and insecure for anyone even the staff. Their no security member at the property.
Stayed 1 night in Dec 2024

2/10 Terrible

Shanna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a bad experience as the hotel appeared dingy, the elevator floors were dirty and the bathroom tub was rusted and I was not able to give my son a bath. The toilet seat was not cleaned properly as it had pubic hair behind the lid. Horrible experience and I would not stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Kim

Business traveller
Liked: Cleanliness
Disliked: Amenities
Average not worth the price
Stayed 3 nights in Dec 2024