Home2 Suites by Hilton Richmond Short Pump

3.0 star property
Mediterranean Richmond hotel in Short Pump with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Short Pump Town Center
    8 min walk
  • Sheltering Arms Institute
    4 min drive
  • Henrico Doctors' Hospital
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    30 min drive

Room options

Studio, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Richmond

At Home2 Suites by Hilton Richmond Short Pump you'll be within a 10-minute walk of Short Pump Town Center and 3.2 km (2 mi) from Sheltering Arms Institute. Highlights at this Mediterranean hotel include an indoor swimming pool, free buffet breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3-property class Short Pump hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 8 min walk
  • Sheltering Arms Institute - 4 min drive
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 14 min drive

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬6 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Firebirds Wood Fired Grill - ‬8 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Mediterranean Richmond hotel in Short Pump with free breakfast
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in common area, and express check-in. Free self parking is available.

This Mediterranean Richmond hotel is smoke free.

  • 254 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Outdoor picnic space
  • Lift
  • No smoking on site
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run films and pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 76 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Richmond Short Pump?

Home2 Suites by Hilton Richmond Short Pump offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Richmond Short Pump?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Richmond Short Pump on 5 Dec 2024 start from NZ$290.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Home2 Suites by Hilton Richmond Short Pump?

Yep, Home2 Suites by Hilton Richmond Short Pump has a free self car park and free RV/bus/truck parking.

Does Home2 Suites by Hilton Richmond Short Pump have a pool?

Home2 Suites by Hilton Richmond Short Pump has an indoor pool.

Is Home2 Suites by Hilton Richmond Short Pump family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Home2 Suites by Hilton Richmond Short Pump is a hit with families.

Does Home2 Suites by Hilton Richmond Short Pump serve breakfast?

Yep, free buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Home2 Suites by Hilton Richmond Short Pump?

No, Home2 Suites by Hilton Richmond Short Pump does not offer an airport shuttle service.

What time are check-in & check-out at Home2 Suites by Hilton Richmond Short Pump?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 286 out of 392 reviews" "
Rating 8 - Good. 57 out of 392 reviews" "
Rating 6 - Okay. 24 out of 392 reviews" "
Rating 4 - Poor. 12 out of 392 reviews" "
Rating 2 - Terrible. 13 out of 392 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Donille

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seems to be relatively new, so everything was in very good condition and clean. It’s in a great, safe location. The staff was helpful and courteous. The only thing we did not care for was breakfast. Would have liked to see a few more options. Overall, our stay was great.
Stayed 1 night in Aug 2024

8/10 Good

Tratesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with a toddler. The hotel was very clean, the staff was very friendly and helpful. I love the location because it was close to everything we needed during our stay. We were traveling to Kings Dominion which was a 31 minute drive but we wanted to stay in an area that had things for us to do. Short Pump,VA in general is really nice and we would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property. Very clean and up to date. Staff was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharon

Stayed 4 nights in Jul 2024

8/10 Good

Michele

Stayed 3 nights in Jul 2024

10/10 Excellent

Franco

Stayed 1 night in Jul 2024

2/10 Terrible

Karen

Stayed 1 night in Jul 2024

10/10 Excellent

LEEETHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very good 👍 i
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to dining and shopping. Friendly and gracious staff. Great breakfast. Clean rooms with big refrigerator.
Stayed 5 nights in Jul 2024

6/10 Okay

Felicitas

Travelled with family
Liked: Cleanliness, property conditions & facilities
This location requires vehicle transportation. Staff was not very attentive. Breakfast was ok, seating options limited.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were super helpful and courteous
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean very spacious rooms. Nothing out of this world but comfortable. Couch and bedspread were extremely itchy. Bfast ok, coffee bad, real bad both in room and downstairs. Very pricey at $280 per night. Ice machine nice. Overall, nice place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

francisco antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A toda mi familia nos gusto la atención comodidad, gym, piscina y habitación, regresaremos pronto , muchas Gracias
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 2 nights in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Aubrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we checked in we waited for several minutes until someone came up to the front desk to check us in. I believe the person was in the back eating and was chewing when they finally made it up to the desk. Our daughter dropped her phone into the elevator pit and we immediately reported it to the front desk. We followed up several times but got little information to what the next steps were. I believe it landed that they were trying to get maintenance in to open the door. The next morning we went down first thing at 7:30 to the front desk see when the status was or the next steps. We were told they were unsure. We returned back at 11:30 and still no progress was made. While the phone dropping into the pit is totally on our daughter- the lack of communication from day 1 to day 2 is unacceptable and the fact that the people didn’t know anything about it is more alarming. Jazmine was helpful but as a whole communication was lacking as a whole.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andreas

Stayed 2 nights in Jun 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and polite employees.
Stayed 1 night in Jul 2024

10/10 Excellent

RICKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Meredith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great time. Kids spent a ton of time in the pool and had a blast. Breakfast was good. The room was very spacious and it was really nice to have the pull out sofa bed. Big fridge was great too. Check-out time is noon and it was great to have that extra hour-- we're used to an earlier checkout time. The only issue we had was that one of the queens did not have a top sheet, but we called the front desk and they brought us a sheet immediately. We'd definitely stay here again.
Stayed 2 nights in Jun 2024