Ratings based on 970 Verified Reviews
Real reviews from guests who’ve stayed
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 1 Oct. 2024 on Hotels
by A verified traveller
Posted 22 Sep. 2024 on Expedia
Amazing location and staff. The options of beach chairs, etc is very convenient. Very nice breakfast with a view. We never receive upgrade or have the option of late check out.
by A verified traveller
Posted 17 Sep. 2024 on Expedia
Safe
by A verified traveller
Posted 16 Sep. 2024 on Expedia
by A verified traveller
Posted 10 Sep. 2024 on Expedia
by A verified traveller
Posted 31 Aug. 2024 on Hotels
Can approve on room cleanliness.
Comment from Hotel Management
3 Sep. 2024 by Leonardo Carvalho, Hotel Management
Hello, Lance. Thank you for taking the time to share your comments about your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced during your visit. Regarding the cleanliness you could have contacted the reception desk to alert the housekeeping. We are always training the personel so that our guests always receive the best service. We are saddened by your report and will reinforce our training to continuously improve our services.We emphasize the importance of your contribution! All the information provided will be shared with our housekeeping. We hope that you can give us the privilge of your next visit in Rio, so you can have a new and better experience. Thank you for the message! Best Regards.
by A verified traveller
Posted 26 Aug. 2024 on Expedia
Excellent
by A verified traveller
Posted 25 Aug. 2024 on Hotels
by A verified traveller from sterling
Posted 20 Aug. 2024 on Expedia
Great location. Staff was nice but only dealt with them at check in which was smooth. Hot water would run out everyday depending on when you decide to take a shower. Pool was closed for remodeling (no info about it on Expedia when booking). Overall it was meh, you won’t get blown away nor will you love it. More of a 3 star hotel than what Expedia had rated this.
Comment from Hotel Management
3 Sep. 2024 by Leonardo Carvalho, Hotel Management
Dear Arash, thank you for sharing your feedback. We are glad you appreciated our location and friendly staff during check-in. We apologize for the inconvenience with the hot water. We had a specific problem with hot water and we tried to resolve it as quickly as possible. We apologize for that! Your comments are valuable to us, and we will use them to improve our services. We hope you will consider staying with us again in the future for a better experience. Best regards.
by A verified traveller
Posted 18 Aug. 2024 on Expedia
Property across the street from beach. Included beach towels, chairs and umbrella. Room nice, but not great. In room coffee was additional charge. Great beach access, and all able shopping and dining.