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Mainstay Suites Airport

2.5 star property
Hotel with free parking, near Valley View Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mainstay Suites Airport

Terrace/patio
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5080 Valley View Blvd Nw, Roanoke, VA, 24012
  • Valley View Mall
    17 min walk
  • St. Andrews Catholic Church
    6 min drive
  • Civic Center
    6 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    18 min walk

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (1st Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Efficiency, Suite, Nonsmoking

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds, Efficiency, Suite, Nonsmoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
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Pool
Breakfast included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (1604)
The price is NZ$215
for 1 night
includes taxes & fees
16 Nov - 17 Nov
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About the area

Roanoke

At Mainstay Suites Airport, you'll be 1.4 km (0.9 mi) from Valley View Mall and 6.5 km (4 mi) from Center in the Square. Highlights at this hotel include free self-parking, a free airport shuttle and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities, a terrace and express check-out. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Roanoke hotel include Berglund Center and Virginia Museum of Transportation.

What's nearby

  • Valley View Mall - 17 min walk
  • Berglund Center - 6 min drive
  • Center in the Square - 6 min drive
  • Virginia Museum of Transportation - 7 min drive
  • Carilion Roanoke Memorial Hospital - 9 min drive

Getting around

  • Roanoke Station - 6 min drive
  • Roanoke, VA (ROA-Roanoke Regional) - 3 min drive

Restaurants

  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪K&W Cafeteria - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive

About this property

Mainstay Suites Airport

Hotel with free parking, near Valley View Mall
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A roundtrip airport shuttle is free (available on request). A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Mainstay Suites Airport. Free self parking is available.

Smoking is allowed in designated areas at this Roanoke hotel.

  • 77 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
Mainstay Suites Airport offers 77 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 9:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke

Frequently asked questions

What is the cancellation policy at Mainstay Suites Airport?

Mainstay Suites Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mainstay Suites Airport?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Mainstay Suites Airport on 2 Dec 2024 start from NZ$193.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mainstay Suites Airport?

Yep, Mainstay Suites Airport has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at Mainstay Suites Airport?

Yep, there's a free airport shuttle that runs from 4:00 AM - 9:00 AM on request.

What time are check-in & check-out at Mainstay Suites Airport?

Check-in begins at 3 PM. Check-out time is 11 AM.

Mainstay Suites Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 460 reviews" "
Rating 8 - Good. 114 out of 460 reviews" "
Rating 6 - Okay. 39 out of 460 reviews" "
Rating 4 - Poor. 29 out of 460 reviews" "
Rating 2 - Terrible. 22 out of 460 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Duane

Travelled with family
Disliked: Property conditions & facilities
No luggage carts available is unacceptable. Poorly maintained premises.
Stayed 2 nights in Jul 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Kearstin

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Judith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
This hotel is very run down and poorly managed. The reviews I read were fantastic, so we had no idea how junky this place would be. We couldn’t stay there, had to get a refund and find another place about midnight. No fun!
Stayed 1 night in Jun 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Mainstay for many years and have appreciated the convenience and the layout of the rooms! We are just a short drive from everything we need in Roanoke!
Stayed 4 nights in Jun 2024

2/10 Terrible

Robert, ORLANDO

We reserved a pet friendly room weeks ago, arrived at 7 PM and no Pet rooms were available.
Stayed 1 night in Jun 2024

8/10 Good

Dorothy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Patricia, Columbia Heights

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating
Stayed 1 night in Jun 2024

6/10 Okay

Kaitlyn

Travelled with family
Not great by any means but friendly staff
The gentleman that checked us in was so friendly and provided excellent service. However that’s basically where the excellence stopped. The hotel was so outdated, the room smelled incredibly musty and moldy. The shower head was horrible and dirty—water flow was outrageously strong to the point that my kids were scared to take a shower.
Stayed 1 night in Jun 2024

4/10 Poor

Katherine

Unclean
Stayed 2 nights in Jun 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Van, Kissimmee

Disliked: Amenities
Lots of long term tenants living there as if it’s a housing project. For real!
Stayed 3 nights in May 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. Our tv went out and we were told to unplug it for 10 minutes and then plug it back in. It was something to do with the weather.
Stayed 2 nights in May 2024

10/10 Excellent

Jerry

Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient and accessible to any and everything that could need and want
Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay… only problem I had was someone near my room had a dog that that kept barking periodically through the night
Stayed 1 night in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Shanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this stay!
Stayed 6 nights in Mar 2024

10/10 Excellent

Shanna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is polite and accommodating. Rooms are comfortable and clean! Overall very nice place to stay!
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, always.
Stayed 2 nights in Mar 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are better hotels nearby.
The property was poorly maintained. Several items in the room were broken or in poor working condition including shower door, closet doors, small appliances, and outlets. We had to change rooms because of a terrible smell in the first room, thankfully the second room that was offered was much better. The hallways on all 4 floors smelled terribly as well. Key card slots in side entry doors were not working requiring us to walk around the building for entry each time. The front desk staff the first night was friendly and accommodating but the second night she was easy located and rude.
Stayed 2 nights in Mar 2024