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Hilton Garden Inn Roanoke Rapids

3.0 star property
Hotel in Roanoke Rapids with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Roanoke Rapids

Reception
Exterior
Indoor pool, pool loungers
Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

7.6 out of 10

Good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Laundry
    Laundry
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
111 Carolina Crossroads Pkwy, Roanoke Rapids, NC, 27870
  • Royal Palace Theatre
    13 min walk
  • Vidant North Hospital
    5 min drive
  • Chockoyotte Country Club
    6 min drive
  • Roanoke Rapids, NC (RZZ-Halifax County)
    11 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

LCD TV

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King bed room

Premium bedding, in-room safe, desk, iron/ironing board

King bed room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

LCD TV

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Roanoke Rapids SE, an IHG Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1005)
The price is NZ$224
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express & Suites Roanoke Rapids SE, an IHG Hotel

About the area

Roanoke Rapids

At Hilton Garden Inn Roanoke Rapids, you'll be 26.4 km (16.4 mi) from Lake Gaston and 50.6 km (31.4 mi) from North Carolina Wesleyan College. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, The Garden Grill & Bar, serves American cuisine and is open for breakfast and dinner. Pavilion Lounge is the hotel's own bar, serving drinks along with dinner. Enjoy the indoor swimming pool, 24-hour gym and pool loungers. 2688 square feet (250 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .In the region of this 3-property class Roanoke Rapids hotel you'll find Rocky Mount Sports Complex.

What's nearby

  • Royal Palace Theatre - 13 min walk - 1.1 km
  • Vidant North Hospital - 5 min drive - 6.2 km
  • Roanoke Canal Museum and Trail - 10 min drive - 10.8 km
  • Lake Gaston - 28 min drive - 26.5 km
  • Rocky Mount Sports Complex - 38 min drive - 54.8 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 89 min drive

Restaurants

  • ‪Burger King - ‬7 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Hilton Garden Inn Roanoke Rapids

Hotel in Roanoke Rapids with 24-hour fitness centre and 24-hour business centre
Hilton Garden Inn Roanoke Rapids offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2688 square feet (250 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Roanoke Rapids. Self parking is free.

  • 1 building
  • 147 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2688 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Roanoke Rapids offers 147 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pavilion Lounge
  • The Garden Grill & Bar
  • The Shop

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2,688 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Roanoke Rapids
Hilton Garden Inn Roanoke Rapids
Roanoke Rapids Hilton Garden Inn
Hilton Garden Inn Roanoke Rapids Hotel Roanoke Rapids
Hilton Garden Inn Roanoke Rapids Hotel
Hilton Garn Roanoke Rapids
Hilton Garden Roanoke Rapids
Hilton Garden Inn Roanoke Rapids Hotel
Hilton Garden Inn Roanoke Rapids Roanoke Rapids
Hilton Garden Inn Roanoke Rapids Hotel Roanoke Rapids

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Roanoke Rapids?

Hilton Garden Inn Roanoke Rapids offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Roanoke Rapids?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Roanoke Rapids on 1 Dec 2024 start from NZ$187.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Roanoke Rapids?

Yep, Hilton Garden Inn Roanoke Rapids has a free self car park.

Does Hilton Garden Inn Roanoke Rapids have a pool?

Hilton Garden Inn Roanoke Rapids has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hilton Garden Inn Roanoke Rapids a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Roanoke Rapids.

Is Hilton Garden Inn Roanoke Rapids family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Garden Inn Roanoke Rapids is a hit with families.

Does Hilton Garden Inn Roanoke Rapids serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Roanoke Rapids?

No, Hilton Garden Inn Roanoke Rapids does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Roanoke Rapids?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Roanoke Rapids?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Roanoke Rapids Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1001 reviews" "
Rating 8 - Good. 216 out of 1001 reviews" "
Rating 6 - Okay. 157 out of 1001 reviews" "
Rating 4 - Poor. 122 out of 1001 reviews" "
Rating 2 - Terrible. 100 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mathew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Todd

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is newer and very nice. Our kids loved the pool area, and there parking lot is large and there's plenty of parking. The room was clean and the beds were comfortable. So why the low rating. The room pictured on Expedia for the hotel show a whirl pool tub. I paid extra for this room for that reason. I get to the room, no whirlpool rub. Also no pack and play for the baby as requested, but we'll get to that. I go downstairs and tell the lady at the front desk. I basically get the what do you want me to do about it attitude. Sir, none of our rooms have those tubs. I show her the picture on THEIR website. She says when was the site last updated. Ma'am, it's YOUR website, how should I know when you listed updated it. Well IDK, but we don't have those tubs. I asked for a manager, and somehow, none was on duty. I asked to be contacted when one was available and a manager NEVER contacted me. The pack and play was requested in advance AND acknowledged by the hotel. Front desk lady, I don't think we have those. Yes you do, ask someone else. She does, yeah we have those let me go find one. Send one up, no mattress...um kind of useless without it. I go downstairs, sorry that was our last one. So one, you're not prepared as requested, two, your staff is uneducated as to your amenities, three, someone is properly checking the items in upon return, and four, proper notice is not provided to patrons prior to their stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and staff was very courteous and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Good respite from 95 south
Stayed 1 night in Aug 2024

2/10 Terrible

Roseann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
What I didn’t like room had no shampoo on the wall it was empty no fan in bathroom for exhaust no tissues in box it was empty and the shower curtain was ripped in the middle I called front desk they never fixed anything after an hour wait I called again and said don’t bother sending it was 9:40 pm and we had traveled 9 hours that day to get there and was exhausted shame on them
Stayed 1 night in Aug 2024

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and Bed
Very clean room and very comfortable bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff efficient and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

babie, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Rural area and little lighting, could use signage at the light to indicate turn here for Hilton Garden. At both the light and the turn for the entrance to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to navigate, and safe property right off highway for travelers!
Stayed 1 night in Aug 2024

2/10 Terrible

Kerry

Stayed 1 night in Jul 2024

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price
The manager and personnel at the front desk were very helpful and very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel....the rooms are great...the staff always nice and professional regardless of what time you actually check in....and the restaurant/bar is fantastic....food and drink!!!! I have stayed here dozens of times over the years....thanks Hilton Garden Inn
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Matt

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked two rooms, and when I arrived only one room was booked for me. I even showed them my conformation email for both rooms. I understand the system was down, but no effort was put into place to try to help my family and my situation. I was not credited back for the room I paid for either. I had to book a separate room at a different hotel because the staff would not offer any other options.
Stayed 1 night in Jul 2024

4/10 Poor

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Due to maintenance issues I did not get the room I reserved. I reserved this room two months before my stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Stayed 1 night in Jul 2024

8/10 Good

Angella, Sykesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

JoAnn

Stayed 1 night in Jul 2024

6/10 Okay

michael

Seemed average run by family
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond they were so kind and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Alvester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptional. Genuine services from the front desk to the breakfast staff.
Stayed 1 night in Jul 2024