Courtyard by Marriott Rochester Downtown

3.0 star property
Hotel with free parking, near Strong
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Courtyard by Marriott Rochester Downtown

Exterior
Lobby
Exterior
Breakfast and dinner served
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
390 East Avenue, Rochester, NY, 14607
  • Park Avenue
    6 min walk
  • Rochester Museum and Science Center
    7 min walk
  • Eastman School of Music
    10 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Sofa bed - double
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Sofa bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Rochester

At Courtyard by Marriott Rochester Downtown you'll be within just a 10-minute stroll of Park Avenue and Rochester Museum and Science Center. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, Bistro, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. On weekday mornings to-go breakfast is served between 6:30 AM and 9:30 AM. .Attractions within a 10-minute drive of this 3-property class Downtown Rochester hotel include University of Rochester and Strong.

What's nearby

  • Rochester Museum and Science Center - 7 min walk
  • Eastman School of Music - 10 min walk
  • Strong - 12 min walk
  • Blue Cross Arena - 2 min drive
  • University of Rochester - 5 min drive

Getting around

  • Rochester Station - 2 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive

Restaurants

  • ‪Ugly Duck Coffee - ‬6 min walk
  • ‪Spot Coffee - ‬6 min walk
  • ‪Richmonds - ‬8 min walk
  • ‪Veneto Wood Fired Pizza & Pasta - ‬2 min walk
  • ‪Swan Dive - ‬3 min walk

About this property

Courtyard by Marriott Rochester Downtown

Hotel with free parking, near Strong
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Courtyard by Marriott Rochester Downtown also features a garden, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3-star Rochester hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2021
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Rochester Downtown offers 126 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard by Marriott Rochester Downtown Hotel
Courtyard by Marriott Rochester Downtown Rochester
Courtyard by Marriott Rochester Downtown Hotel Rochester

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Rochester Downtown?

Courtyard by Marriott Rochester Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Rochester Downtown?

As of 30 Sept 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Rochester Downtown on 20 Oct 2024 start from NZ$354.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Rochester Downtown?

Yep, Courtyard by Marriott Rochester Downtown has a free self car park.

Are there any beaches close to Courtyard by Marriott Rochester Downtown?

The closest beach to Courtyard by Marriott Rochester Downtown is Ontario Beach Park (11.8 km).

What makes Courtyard by Marriott Rochester Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Rochester Downtown.

Is Courtyard by Marriott Rochester Downtown family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Rochester Downtown is a hit with families.

Does Courtyard by Marriott Rochester Downtown serve breakfast?

Yeah, to-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Rochester Downtown?

No, Courtyard by Marriott Rochester Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Rochester Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Courtyard by Marriott Rochester Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Rochester Downtown?

No, only service animals are allowed.

Courtyard by Marriott Rochester Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 189 reviews" "
Rating 8 - Good. 29 out of 189 reviews" "
Rating 6 - Okay. 3 out of 189 reviews" "
Rating 4 - Poor. 3 out of 189 reviews" "
Rating 2 - Terrible. 10 out of 189 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! It is either brand new or recently renovated. The colors, furniture and decor are modern and really classy. The room has lots of space and the bathroom is roomy as well. The staff have been very friendly and welcoming. This is a top-notch hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

olujinmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Chana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe around the hotel. Our car was broken into and they stole a legal pew pew that was locked in the trunk and hundreds of dollars worth of stuff! General manager would not come in so we could view the cameras. The whole thing was shady! Not safe!!
Stayed 2 nights in Jun 2024

8/10 Good

Stephanie

Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would find another place
Dont expect to have any friendly treatment, Worst hotel in that way, Over all clean and new, For the check in they are super slow and rude.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk staff
Nice stay except for customer service, how they talk to you makes you feel like it is a free stay. Rude front desk staff
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay. The staff were amazing and helpful. The breakfast was delicious. We we’re also glad there was a workout area. Thank you everyone also the location was great close entropy walk downtown if we wanted.
Stayed 5 nights in May 2024

8/10 Good

Corinne

Liked: Staff & service, amenities, property conditions & facilities
Good stay with my family.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and location with minor comment
All good, clean and confy stay except for dealing with front desk. 50% you find a smile and willing to help,
Stayed 4 nights in May 2024

10/10 Excellent

gerald

Stayed 3 nights in May 2024

8/10 Good

William

Stayed 4 nights in Mar 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both a fridge and microwave was provided.
Stayed 1 night in May 2024

10/10 Excellent

Shaohua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Super clean property with friendly staff. Nice large rooms with in room microwave.
Stayed 4 nights in Apr 2024

10/10 Excellent

YING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

DARREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ayzik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Katarina

Disliked: Cleanliness
Terrible experience and service
Stayed 3 nights in Mar 2024