Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property
Hotel with free breakfast, in the vicinity of Strong Memorial Hospital
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Fireplace
Exterior
Studio, 2 Queen Beds, Accessible, Bathtub | Living area
Free daily on-the-go breakfast
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • Monroe Community College
    18 min walk
  • Marketplace Mall
    19 min walk
  • Tim Hortons Iceplex
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    11 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Sofa bed
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Rochester

At Home2 Suites by Hilton Rochester Henrietta, NY, you'll be 4.8 km (3 mi) from Strong Memorial Hospital and 5.4 km (3.4 mi) from University of Rochester. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. 603 square feet (56 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .Sights within a 10-minute drive of this 3-property class Rochester hotel include Rochester Institute of Technology and Blue Cross Arena.

What's nearby

  • Monroe Community College - 18 min walk
  • Marketplace Mall - 19 min walk
  • Strong Memorial Hospital - 5 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

Hotel with free breakfast, in the vicinity of Strong Memorial Hospital
Home2 Suites by Hilton Rochester Henrietta, NY offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A library, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Rochester Henrietta, NY. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Rochester hotel.

  • 89 guestrooms or units
  • 4 levels
  • 603 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2014
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • BBQ grill(s)
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized fridge/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Rochester Henrietta, NY?

Home2 Suites by Hilton Rochester Henrietta, NY offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Rochester Henrietta, NY?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Rochester Henrietta, NY on 10 Nov 2024 start from NZ$225.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Home2 Suites by Hilton Rochester Henrietta, NY?

Yep, Home2 Suites by Hilton Rochester Henrietta, NY has a free self car park.

Are there any beaches close to Home2 Suites by Hilton Rochester Henrietta, NY?

The closest beach to Home2 Suites by Hilton Rochester Henrietta, NY is Ontario Beach Park (19.3 km).

Does Home2 Suites by Hilton Rochester Henrietta, NY have a pool?

Home2 Suites by Hilton Rochester Henrietta, NY has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM.

Does Home2 Suites by Hilton Rochester Henrietta, NY serve breakfast?

Sure does, free on-the-go brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Home2 Suites by Hilton Rochester Henrietta, NY?

No, Home2 Suites by Hilton Rochester Henrietta, NY does not offer an airport shuttle service.

What time are check-in & check-out at Home2 Suites by Hilton Rochester Henrietta, NY?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Home2 Suites by Hilton Rochester Henrietta, NY?

Cats and dogs are welcome at Home2 Suites by Hilton Rochester Henrietta, NY, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 56 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, bed was comfortable!! Staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Kurtrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and efficient, property and room was comfortable and roomy very pleased with my stay
Stayed 1 night in Jul 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and convenient. Always appreciate the breakfasts. Very convenient for food and shops, but not much else in the area.
Stayed 1 night in Jul 2024

8/10 Good

mike

Stayed 1 night in Jul 2024

8/10 Good

Ashley

Stayed 1 night in Jul 2024

2/10 Terrible

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although we did arrive 10 minutes before check-in, there were no rooms available. Initially we were quoted 30 minutes, it was changed to “probably an hour” at the conclusion of our conversation. When we returned an hour later, we were able to check in and the “incidental fee” was waived (really the only positive of the experience at the hotel). The hallways and elevator were run down and beat up looking, one of the elevators made a concerning noise and shaking that we either took the stairs (from the 4th floor) or waited for the other elevator. One huge reason I chose this hotel was for the pool. The first day the pool water was very cloudy, there were several used bandaids, garbage, and clumps of hair on the deck around the pool and peeling paint and rust around the chairlift. The second day, after returning from spending several hours in the very hot sun, there was a sign up that the pool was closed until further notice. The room was a nice size and having a couch was nice to have, rather than having to sit on a bed, to relax. The smell of the room was off putting (not sure if that was related to the cleaner they used). The room was a “surface” clean (first look it seems clean but closer inspection showed it needed more attention: toothpaste remnants on wall behind sink, scuff marks on the door/wall as you walk in, and an old sock that we found on our last morning that didn’t belong to us). There was a plunger left outside of a room in our hallway for most of our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, friendly and helpful. Hotel shows a little wear and tear, but nothing big. Doors are very heavy to open.
Stayed 2 nights in Jul 2024

6/10 Okay

Lynne

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Zachary

Stayed 1 night in Jul 2024

10/10 Excellent

Alden M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was perfect. We were lucky, the manager was at the desk. She was a delight .
Stayed 1 night in Jul 2024

10/10 Excellent

Kengo

Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good accomodations and experience. Just thin walls.
Stayed 1 night in Jul 2024

10/10 Excellent

JESSICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was impressive and spacious. I would gladly book it again.
Stayed 1 night in Jul 2024

6/10 Okay

Natashia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time in a very long time staying at a Hilton family hotel. The hotel was reasonably priced, the room was spacious. We had a king room with a mini kitchen and pull out couch. I do however, have a few complaints 1. Not enough towels, pillows etc. had to ask for more.. ( maybe I am used to staying at other types of places but I sort of expected there to be enough towels for us all..) 2. The pull out couch was awful.. you could feel the metal springs in our backs. Not THE HILTON EXPERIENCE I WAS EXPECTING. 3. Breakfast was good but they ran out fast and were not able to keep up with the demands and not enough seating. Check out was great… however, the slogan says if you were not satisfied and they could not fix it… the night would be on them… this was not true… when I complained about the couch the wonderful person checking us out said she has told management but they do not listen.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My complete reservation was lost and the hotel was not able to accommodate me
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few glitches but enjoyable anyhow
All in all a good stay. I do love the Home2 suites and always try to find one when traveling. Carpet was a bit wet in front of the ac unit and the bath products on the shower wall are too high as I'm 5'2" so it was a stretch. Also, the dishwasher had dirty dishes in it that I took care of. couldn't take advantage of the free breakfast as it was so crowded at 9:30am. Also, I purchased a lean cuisine for dinner and when I cooked it the chicken was very dry. I don't know why that would be, it was NOT past the expiration date.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms, close to our final destination for our trip.
Stayed 1 night in Jul 2024

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jacob

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Front Staff Shortage
Staff shortage. Waited 20 min upon check in for someone to come to the front desk. Then she was rushed because there was a line forming. No one at front desk to check out. Left our keys on top of a pile of keys. Otherwise nice stay.
Stayed 4 nights in Jul 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows soft and used mattress pad under spend o. Top of sheet. Payment concerns and awaiting this to be cleared up as June 28-29 we’re prepaid and was charged again.
Stayed 1 night in Jun 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows too soft and had a mattress pad used under the top spread on bed Problems with my payment. Had paid months before on Expedia and still charged $376.00 when I left. Need this corrected I have my amount that I had paid previously. I need this corrected
Stayed 2 nights in Jun 2024