Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel

4.0 star property
Family-friendly Rome hotel in Gianicolense Suburb with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel

View from room
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Interior
Hypo-allergenic bedding, down duvets, in-room safe, desk
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Via Aurelia Antica 415, Rome, RM, 165
  • Villa Doria Pamphili
    10 min walk
  • St. Peter's Square
    6 min drive
  • Sistine Chapel
    7 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    22 min drive

Room options

Standard Room, 2 Single Beds, Accessible

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Double Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 54 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rome

A family-friendly stay in Rome awaits you at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel. You'll be 0.8 km (0.5 mi) from Villa Doria Pamphili and 4.1 km (2.5 mi) from Vatican Museums. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and balconies. .A pampering day can include deep-tissue massages, sports massages, aromatherapy and Ayurvedic treatments along with access to the sauna. Lumiere Bar serves international cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, sauna and kids' swimming pool. 1400 square feet (130 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Gianicolense Suburb hotel, you'll be 4.1 km (2.6 mi) from St. Peter's Basilica and 4.7 km (2.9 mi) from Castel Sant'Angelo.

What's nearby

  • St. Peter's Basilica - 6 min drive - 3.7 km
  • Castel Sant'Angelo - 6 min drive - 4.7 km
  • Piazza Navona - 7 min drive - 5.4 km
  • Sistine Chapel - 7 min drive - 4.8 km
  • Vatican Museums - 11 min drive - 5.4 km

Getting around

  • Rome Valle Aurelia Station - 4 min drive
  • Cornelia Station - 18 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 22 min drive

Restaurants

  • ‪Bar Lumiere - ‬1 min walk
  • ‪Fermento Caffè Bistrot - ‬11 min walk
  • ‪Ristorante 4 Stagioni - ‬14 min walk
  • ‪Xiandu - ‬18 min walk
  • ‪Ristorante Giardino d'Abruzzo - ‬8 min walk

About this property

Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel

Family-friendly Rome hotel in Gianicolense Suburb with a full-service spa
Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1400 square feet (130 square metres) and includes a conference centre. A children's pool, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel. An area shuttle within 4 kilometres and an airport shuttle (available on request) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rome hotel.

  • 1 building
  • 307 guestrooms or units
  • 5 levels
  • 1400 sq ft of conference space
  • 130 sq. m of conference space
  • Built in 1974
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel offers 307 accommodations with laptop-compatible safes and free newspapers. Rooms open to balconies or patios. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:00 AM to 5:30 PM on request
  • Area shuttle (surcharge) up to 4 kilometres
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lumiere Bar
  • Papillon Restaurant

Family friendly

  • Children's pool
  • Free cot
  • Highchair
  • In-room babysitting
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,400 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 7 2025 to January 17 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from 1 October to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and an off-lead area are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and Eurocard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 01 October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crowne Plaza Hotel Rome-St. Peter's
Crowne Plaza Peter's
Crowne Plaza Peter's Hotel
Crowne Plaza Rome-St.
Crowne Plaza Rome-St. Peter's
Crowne Plaza Rome-St. Peter's Hotel
Hotel Crowne Plaza Rome-St. Peter's
Rome-St. Peter's
Rome-St. Peter's Crowne Plaza
Rome-St. Peter's Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel on 11 Dec 2024 start from NZ$223.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

Yep, Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages. The Spa/Beauty services will be unavailable from January 7 2025 to January 17 2025 (dates subject to change).

Does Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel have a pool?

Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel has a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from June 01 to October 01).

What makes Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel.

Is Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as highchairs and childcare services in the guestrooms, it's no surprise that Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel is a hit with families.

Does Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

No, but there's an airport shuttle that runs from 7:00 AM - 5:30 PM on request for a fee.

Is there a bar or restaurant at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel?

Cats and dogs are welcome at Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel, with dog exercise areas and food and water bowls on offer.

Crowne Plaza Rome-St. Peter's Hotel & Spa, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1001 reviews" "
Rating 8 - Good. 341 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was incredible, our room was huge, shower was huge, and the staff was very pleasant to work with. Elevators were fast.
Stayed 1 night in Aug 2024

8/10 Good

Thomas, Burlington

Liked: Cleanliness, property conditions & facilities
Pool water very cold
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

James

Travelled with family
Our room was hot and they could not improve it so they sent up a fan after the maintenance department could not fix it. I would like a partial refund for this stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service
I have mixed feelings about the hotel. The pool is large, but not heated. Great for laps, but not to enjoy being in the water, even in summer. After a brief thunderstorm, they closed it for the day although the sky had cleared. As a result, there was 10-15 clients back into the pool without life guard supervision. Showers were not working in the pool area, and you cannot use it anymore after check out, which I think is disappointing when you have a late outbound flight. The AC in our room was malfunctioning, making it very difficult to stay in the room and sleep. They changed our room after two nights and, after we asked, offered us free breakfast on that day. On the other hand, the restaurant is very good and the pricing is reasonable. The location is quite isolated, but it’s quiet and bus run frequently towards/from city center. Overall, the amenities are fine but their management is a bit disappointing. Staff was very nice overall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Staff is the best!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Stayed 1 night in Aug 2024

10/10 Excellent

LISAMARIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Professional and Courteous. Beautiful Property
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and helpful at all times.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas, Burlington

Disliked: Cleanliness, property conditions & facilities
Hotel is tired. Staff are sometimes a bit rigid at front desk. Pool is very cold and pool bathrooms are filthy. Pool needs work too.
Stayed 2 nights in Aug 2024

8/10 Good

Luis E.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled of cigarettes despite having asked for a non-smoking room.
Stayed 1 night in Jul 2024

6/10 Okay

Kieran, Wallington

Stayed 4 nights in Aug 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property reminded me of an all inclusive resort without the amenities and food being included. Nice set up with many places to sit and relax around the property like the lobby restaurant sitting area and outdoor bar and pool area. Wellness centre was great. Carpet in lobby seems shabby and rooms could use updating and feel more upscale and appealing for the price. Restaurant and breakfast staff were very friendly and efficient. Front desk staff were cold and unfriendly. Upon our morning arrival there were only 2 front desk staff greeting a huge lineup of guests from the airport and they did not call anyone else to help out which resulted in a long wait. Whenever you approach the front desk with a question they are not ready to greet you and have their heads down. At one point I had to approach the gentleman at the front desk and yell out ciao to get him to serve me. No smiles on their faces. No thanks for your business or asking how our stay was. It would be helpful if they had literature im the room with information about how to get to places around the city and how to use the different methods of transportation. We figured out how the bus system worked from speaking to other tourists at the bus stop. Shuttle and taxi service from the hotel was fast and efficient which was great. If you’re looking to be situated near and within walking distance of the sights anytime of the day this is not the hotel for you.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and accommodations were excellent. Staff was professional, friendly and efficient. The restaurant and bar staff were exceptional. The menu at the in-house restaurant was quite large and the specials were outstanding.
Stayed 5 nights in Apr 2024

4/10 Poor

Jeanine, South Windsor

Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Stayed 9 nights in Jul 2024

10/10 Excellent

PAOLA

Travelled with partner
Liked: Amenities
The room was great. We really enjoyed the pool and the spa facilities.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jessica

Stayed 4 nights in Jul 2024

10/10 Excellent

Gloria

Stayed 2 nights in Jul 2024

8/10 Good

Camy, Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pool was beautiful and the staff was very nice. Only problem we had was I called 3 days before to set up a shuttle to pick us up from the pier and the man I spoke with took all my information (my email info 3 times), gave me all the information and said he would send me a confirmation, which he never did so the shuttle never picked us up. I called the hotel and they said they did not have a reservation to be picked up. We had to take a cab which was almost double the cost. Not to mention, waited an extra hour in the heat. Also, no sidewalks anywhere to walk around from the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families.
Stayed 6 nights in Jun 2024

10/10 Excellent

Satish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very clean, and beds were super comfortable. We really enjoyed the amazing breakfast with wide variety of items. Unfortunately, we did not have the luxury of time to enjoy the outdoor pool and patio party taking place in the evening during our stay however it did look nice for a swim giving the hot summer days in Rome. Overall, extremely satisfied!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing loved the stay….great staff , great room , lovely Pool ……Rome is amazing !!!!! Can’t wait to go back
Stayed 4 nights in Jul 2024

10/10 Excellent

Vu, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Mike

Stayed 4 nights in Jul 2024