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Hotel Marco Polo

3.0 star property
Pet-friendly hotel connected to the convention centre in Rome City Centre with a 24-hour front desk

Photo gallery for Hotel Marco Polo

Reception
Buffet
Premium bedding, minibar, in-room safe, individually decorated
Interior
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is NZ$162
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
Via Magenta 39, Rome, RM, 185
  • Via Nazionale
    ‪11 min walk‬
  • Teatro dell'Opera di Roma
    ‪12 min walk‬
  • Via Veneto
    ‪20 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪48 min drive‬

Room options

View all photos for Family Room

Premium bedding, minibar, in-room safe, individually decorated

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 1 Double Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Economy Single Room

Premium bedding, minibar, in-room safe, individually decorated

Economy Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Similar properties

Exterior

Hotel Palladium Palace

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (801)
The price is NZ$432
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Palladium Palace

About the area

Rome

Hotel Marco Polo puts you in the heart of Rome, connected to the convention centre and within a 20-minute stroll of popular places like Via Nazionale and Via Veneto. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Rome City Centre hotel include Roman Forum and Colosseum.

What's nearby

  • Spanish Steps - 4 min drive
  • Piazza di Spagna - 4 min drive
  • Colosseum - 4 min drive
  • Trevi Fountain - 5 min drive
  • Villa Borghese - 7 min drive

Getting around

  • Termini Tram Stop - 6 min walk
  • Rome Termini Station - 7 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 48 min drive

Restaurants

  • ‪Bar Trombetta - ‬1 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪Binario Zero Caffè - ‬1 min walk
  • ‪La Crostaceria - ‬1 min walk
  • ‪Ristorante Andrea - ‬2 min walk

About this property

Hotel Marco Polo

Pet-friendly hotel connected to the convention centre in Rome City Centre with a 24-hour front desk
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Marco Polo. The hotel can provide concierge services and limo/town car service.

Smoking is allowed in designated areas at this 3-star Rome hotel.

  • 27 guestrooms or units
  • 2 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Marco Polo offers 27 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bidets and hairdryers.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Bulgarian, English, Filipino, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking for EUR 25 per day; reservations required; discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number IT058091A1RX57DK2Y

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Marco Polo Rome
Marco Polo Rome
Marco Polo Hotel Rome
Marco Polo Rome
Hotel Marco Polo Rome
Hotel Marco Polo Hotel
Hotel Marco Polo Hotel Rome

Frequently asked questions

What is the cancellation policy at Hotel Marco Polo?

Hotel Marco Polo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Marco Polo?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Marco Polo on 24 Feb 2025 start from NZ$140.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Marco Polo a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Marco Polo.

Does Hotel Marco Polo serve breakfast?

You bet, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Marco Polo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Marco Polo?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Marco Polo?

Dogs are welcome at Hotel Marco Polo, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Marco Polo Reviews

Reviews

6.8
Rating 10 - Excellent. 32 out of 222 reviews
Rating 8 - Good. 80 out of 222 reviews
Rating 6 - Okay. 57 out of 222 reviews
Rating 4 - Poor. 30 out of 222 reviews
Rating 2 - Terrible. 23 out of 222 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus just outside to go to Venice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful and knowledgeable
Really friendly man on reception with amazing knowledge of transport in Rome
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Feels like a hostel. Staff were absolutely wonderful! Which was the only reason our stay was doable. Building was under construction the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe. Was clean. Area is convenient, steps away from Roma termini.
Stayed 2 nights in Jul 2024

4/10 Poor

Paz

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website
Stayed 2 nights in Oct 2023

2/10 Terrible

Masis, Glendale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David at the front desk was very helpful.
Stayed 3 nights in Oct 2023

2/10 Terrible

Stein

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stay away from this dump
Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
Stayed 9 nights in Sep 2023

8/10 Good

Huiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and rooms. Service was great
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
Stayed 1 night in Jun 2023

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service Given.
I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Stayed 3 nights in Jun 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
Stayed 3 nights in May 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Stayed 3 nights in Apr 2023

2/10 Terrible

Mohammed, Ottawa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.

10/10 Excellent

Jeffrey

Stayed 2 nights in Aug 2022

6/10 Okay

Wai Kwong

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Stayed 7 nights in Aug 2022

2/10 Terrible

Najah Jamil

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!!!
Stayed 7 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

6/10 Okay

Christopher

Travelled with partner
Arrived to find they were fully booked and had no room for us. They put us up at a sister hotel nearby which was "nicer". I didn't see the Marco Polo so no way of knowing if that was true. Woke up next day to find that the sister hotel did not provide a breakfast, which I had paid for in my initial booking.
Stayed 2 nights in May 2022

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
This hotel is not good - stay away Overpriced, run down, sketchy neighborhood Crack pupe on steps of hotel as we walked to room, human feces all over sidewalk just outside hotel
Stayed 4 nights in Apr 2022

4/10 Poor

Omega

Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Apr 2022

4/10 Poor

Kent

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We would never stay here again!
The Good …. Less than 10 minute walk from train station. The sheets looked clean. The Bad … check in was late, which happens. We could wait in bar, ordered wine, they don’t have wine. Walls were so thin, and then the school aged kids showed up and it became really loud. We asked to move to quiet part of hotel, the desk staff just shrugged so has to put up w it until about 11.30. Were in Italy for 2 weeks, this bed was the most uncomfortable of all the beds we slept on. If you Billy’s the breakfast plan(we did) make sure you bring proof that you have the plan included in your room. We had the proof but chose to get out of there as fast as we could and skipped it. We had a 5am wake up & a Large group of loud young men were hanging out in from of Mimi Mart across the street and we could hear them thru the closed window. I would not recommend this hotel. We couldn’t get out of there fast enough and would never stay here again.
Stayed 1 night in Apr 2022

2/10 Terrible

Mohammadtaghi

Stayed 3 nights in Mar 2022