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Elba Costa Ballena Beach & Thalasso Resort

4.0 star property
Beachfront hotel with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Elba Costa Ballena Beach & Thalasso Resort

Outdoor pool, pool loungers
Reception
On the beach
Theatre show
Minibar, in-room safe, desk, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Avenida Carla De Orleans, Rota, Cadiz, 11520
  • Playa Agua Dulce
    9 min walk
  • Costa Ballena Ocean Golf Club
    17 min walk
  • Ballena Beach
    6 min drive
  • Rota (ROZ-Naval Station Rota)
    20 min drive

Room options

View all photos for Superior Room, Multiple Bedrooms (Family Room 2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family Room 2 adults and 2 children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 30 sq m
  • Golf view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Multiple Bedrooms (Family 4 adults + 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 4 adults + 2 children)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Sherry Suite (2 Adult and 2 Child)

Minibar, in-room safe, desk, free WiFi

Sherry Suite (2 Adult and 2 Child)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Studio Suite

Minibar, in-room safe, desk, free WiFi

Classic Studio Suite

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Multiple Bedrooms (Family 4 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 4 adults + 1 child)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Sherry Suite

Minibar, in-room safe, desk, free WiFi

Sherry Suite

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Golf View (3 adults)

Golf view

Junior Suite, Golf View (3 adults)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults + 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults + 2 children)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults + 1 child)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Golf View ( 2adultos y 1 niño )

Golf view

Junior Suite, Golf View ( 2adultos y 1 niño )

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, Golf View ( 2 adultos + 2 niños)

Golf view

Junior Suite, Golf View ( 2 adultos + 2 niños)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Golf View

Golf view

Junior Suite, Golf View

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Golf view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Sherry Suite 3 Adultos

Living room

Sherry Suite 3 Adultos

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 40 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults + 3 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults + 3 children)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Standard Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 30 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room (2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Doble Swim Up - Only Adults

Doble Swim Up - Only Adults

Doble Swim Up - Only Adults

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (3 adultos)

Minibar, in-room safe, desk, free WiFi

Junior Suite (3 adultos)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Family Room (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Golf View (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 30 sq m
  • Golf view
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Double Room, Golf View

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Golf view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Golf View ( 2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View ( 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hairdryer
Private bathroom
Minibar
Satellite channels
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (2 adults+1 child)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (2 adults+1 child)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Bedrooms (Family 4 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 4 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Hairdryer
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (2 adults +1 child)

Minibar, in-room safe, desk, free WiFi

Junior Suite (2 adults +1 child)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite (2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Junior Suite (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite (Single use)

Minibar, in-room safe, desk, free WiFi

Junior Suite (Single use)

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

Highlights

Balcony
Air conditioning
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Golf View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Golf View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 30 sq m
  • Golf view
  • Sleeps 1
  • 1 Single Bed

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About the area

Rota

A family-friendly stay in Rota awaits you at Elba Costa Ballena Beach & Thalasso Resort. Within a 20-minute stroll, you'll find Costa Ballena Ocean Golf Club and Playa Agua Dulce. Highlights at this beachfront hotel include 2 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering at Elba Costa Ballena Thalasso Spa can include massages, body wraps and facials along with hydrotherapy and thalassotherapy. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site golf course, outdoor swimming pool and gym. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .In proximity to this 4-property class Rota hotel you'll find Naval Station Rota.

What's nearby

  • Costa Ballena Ocean Golf Club - 17 min walk
  • Ballena Beach - 6 min drive
  • Playa Punta Candor - 7 min drive
  • Playa de la Costilla - 15 min drive
  • Naval Station Rota - 30 min drive

Getting around

  • Puerto de Santa María Station - 21 min drive
  • Jerez de La Frontera (XRY) - 34 min drive

Restaurants

  • ‪Takiko - ‬10 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Liberto's Kaffe - ‬8 min drive
  • ‪Machuca - ‬9 min drive
  • ‪Restaurante el Picadero - ‬8 min drive

About this property

Elba Costa Ballena Beach & Thalasso Resort

Beachfront hotel with 2 restaurants and full-service spa
Elba Costa Ballena Beach & Thalasso Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a health club, and a hot tub are also featured at the family-friendly Elba Costa Ballena Beach & Thalasso Resort. For a fee, parking is available.

This 4-star Rota hotel is smoke free.

  • 234 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Elba Costa Ballena Beach & Thalasso Resort offers 234 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Rota hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elba Costa Ballena Thalasso Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 12 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Beach Club
  • Gades

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from December 9 2024 to December 22 2024 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 12 per day
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Elba Costa Ballena Beach & Thalasso Resort
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso
Elba Costa Ballena Beach Thalasso Rota
Elba Costa Ballena Beach Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso Resort
ba Costa Ballena Thalasso Rot
Elba Costa Ballena & Thalasso
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach & Thalasso Resort Hotel
Elba Costa Ballena Beach & Thalasso Resort Hotel Rota

Frequently asked questions

What is the cancellation policy at Elba Costa Ballena Beach & Thalasso Resort?

Elba Costa Ballena Beach & Thalasso Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Elba Costa Ballena Beach & Thalasso Resort?

Yep, Elba Costa Ballena Beach & Thalasso Resort has an uncovered self car park for EUR 12 per day.

Are there any beaches close to Elba Costa Ballena Beach & Thalasso Resort?

Yep, Elba Costa Ballena Beach & Thalasso Resort is a short 9-minute walk from Playa Agua Dulce.

Is there a spa on site at Elba Costa Ballena Beach & Thalasso Resort?

Yep, Elba Costa Ballena Thalasso Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments. The Spa will be unavailable from December 9 2024 to December 22 2024 (dates subject to change).

Does Elba Costa Ballena Beach & Thalasso Resort have a pool?

Elba Costa Ballena Beach & Thalasso Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Elba Costa Ballena Beach & Thalasso Resort?

Elba Costa Ballena Beach & Thalasso Resort features a full-service spa, a health club and an outdoor pool.

What makes Elba Costa Ballena Beach & Thalasso Resort a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Elba Costa Ballena Beach & Thalasso Resort.

Is Elba Costa Ballena Beach & Thalasso Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Elba Costa Ballena Beach & Thalasso Resort is a hit with families.

Does Elba Costa Ballena Beach & Thalasso Resort serve breakfast?

Sure does, complimentary buffet brekkie is on offer on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Elba Costa Ballena Beach & Thalasso Resort?

No, Elba Costa Ballena Beach & Thalasso Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Elba Costa Ballena Beach & Thalasso Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Elba Costa Ballena Beach & Thalasso Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Elba Costa Ballena Beach & Thalasso Resort?

No, pets are not allowed.

Is there a golf course on site at Elba Costa Ballena Beach & Thalasso Resort?

Yep, Elba Costa Ballena Beach & Thalasso Resort has a 27-hole golf course. You will also find a golf driving range.

Elba Costa Ballena Beach & Thalasso Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 300 reviews" "
Rating 8 - Good. 124 out of 300 reviews" "
Rating 6 - Okay. 39 out of 300 reviews" "
Rating 4 - Poor. 11 out of 300 reviews" "
Rating 2 - Terrible. 5 out of 300 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice resort
We stayed at the resort because we have friends who live nearby. The location to the beach was fabulous. Pools were nice. Room was very spacious. We will return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel at least twice a year. The food is amazing, and the staff are really helpful and friendly. We've been coming here for the past 10 years, and Tirio is always fantastic. Isabel at the pool bar was particularly helpful. The only thing I can fault is the lunchtime opening hours and the queue to get food. Perhaps you could consider extending the lunchtime to, say, 13:30-15:30 to help prevent the current rush hour.
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. If you want to explore outside the resort you need a car rental.
Stayed 3 nights in May 2024

2/10 Terrible

Eric

Business traveller
Disliked: Property conditions & facilities, room comfort
Mosquitoes all in the room and no AC! The hotel cut the heat on and it was 70 degrees out!
Stayed 14 nights in Apr 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is fine--polite staff, decent rooms (we were actually upgraded to a better room when we found that ours had two single beds instead of the requested double bed), and a good range of food choices at breakfast/dinner. The location is absolutely lovely, and we thoroughly enjoyed renting bikes and riding along the oceanside bike/walking path. Downsides? It's odd that you have to pay to use the safe in the room. Most disappointing however was the 'couples healthy back massage' that we booked in advance. The young woman who gave the massage was very kind, but she was alone in providing the 'couples' massage, which meant that for half of the time, one partner was left lying face down on the massage table with just some warm gel on their back. Given that the "hour"-long massage began with 10-15 minutes in separate bath/jacuzzis, and the remaining 40 or so minutes was divided between the two of us, the total 15-20 minute actual massage we each received was disappointing to say the least.
Stayed 1 night in Apr 2024

8/10 Good

Keyona

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Anna Liza

Stayed 2 nights in Mar 2024

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and courteous.
Stayed 7 nights in Oct 2023

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never offered an upgrade nor the benefits of being Expedia VIP. I was traveling with my sisters that has a condition in her foot and they gave us a far and uncomfortable room.
Stayed 1 night in Oct 2023

10/10 Excellent

Rylee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Neptune

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accomadations was great, I had a perfect and comfy bed. All I need is the itemized receipt so I can request for travel claim.
Stayed 4 nights in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Cassandra Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First off I juat want to say how amazing Sonia from reception is. She was so helpful on all the questions we asked. And she went the extra mile for us in recommending places to park in Jerez where we were going to a wedding. Staff like her are really what makes a hotel great! On the hotel itself: Great facilities, great food and backs onto a golf course while overlooking the ocean on the other side, so every room has a great view. There's a separate adults only pool with plenty of loungers (the swim up rooms are on this pool which faces out onto the ocean). The beach itself is only a 5 min walk. They have secure underground parking, but there is also available parking on the street or a parking lot across the street. Cant fault this resort. Highly recommend a visit.
Stayed 8 nights in May 2023

10/10 Excellent

Peter

Liked: Property conditions & facilities, room comfort
Great stay and incredible service.
Stayed 2 nights in Apr 2023

10/10 Excellent

emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
Stayed 23 nights in Mar 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort facility, staff, food, only downside is weak water wifi in the room.
Stayed 7 nights in Jul 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Godefridus, Vijfhuizen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk rustig Spaans familiehotel, direct aan de kust.
Stayed 4 nights in Apr 2022

8/10 Good

Vinicius B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but poor maintenance
The hotel is great and the beach and location (Costa Ballena) is amazing. Nevertheless the heating devida at our initial room did not work at all. They managed to hance our room around 23.00hs but as the new room had its working turned off (being a vacant room) it took hours for the new room to get temperature and thus we had a very rough cold night... Apart from this problem (which we understand with a good and diligent maintenance should not have occurred and at least have passed unoticed by hotel staff) the hotel is very good and the staff is very friendly). Breakfast is great by the way.
Stayed 1 night in Jan 2022

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2021

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all areas
Stayed 2 nights in Sep 2021

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location, not adults only pool
We stayed in one of the swim up rooms attached to the adults pool. The room was lovely but I don’t know why it’s called an adults pool when there are more children there than adults. Other than that, the hotel was very nice and in a great location
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but could've been better.
Hotel was nice, however, with our room being placed on the ground floor, we were able to hear some event that involved some man talking into a microphone and children running up and down the halls, laughing and yelling until almost midnight. The room was clean, but there was no comforter on the bed so it got cold through the night having only a single sheet to cover up with.
Stayed 1 night in Sep 2021