Ratings based on 931 Verified Reviews
Real reviews from guests who’ve stayed
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 4 Jan. 2025
This place is over priced and NOT a 4 star. This needs MAJOR maintenance, loads broken and not worth it, stay elsewhere
by A verified traveller
Posted 20 Dec. 2024
Maintenance could be better and house keeping staff need a refresher course on cleaning standards and room security.
Comment from Hotel Management
21 Dec. 2024 by Bhawan, Hotel Management
Hi,Thank you for your feedback. We appreciate your comments regarding maintenance and housekeeping. We will address these areas to ensure higher standards of cleanliness and room security. Your input is valuable in helping us improve our services.Thanks, Bhawan
by A verified traveller
Posted 1 Dec. 2024
Old needs a revamp
Comment from Hotel Management
7 Dec. 2024 by Bhawan, Hotel Management
Thank you for sharing your feedback! We're glad you chose to stay with us and appreciate your rating of 3 out of 5. We are always looking for ways to improve, so if there’s anything specific that didn’t meet your expectations, please feel free to let us know. We hope to have the opportunity to make your next visit even better!
by A verified traveller
Posted 17 Nov. 2024
Very presentable and clean hotel. We really just used it as a place to put our heads down and didn't use the restaurant and bar so not in a position to comment
Comment from Hotel Management
18 Nov. 2024 by Bhawan, Hotel Management
Thank you for your feedback! We're glad to hear you had a good experience overall. If there's anything specific you feel we could improve on, we'd love to hear your suggestions. Your input is invaluable to us, and we hope to make your next stay even better!
by A verified traveller
Posted 10 Nov. 2024
Hotel was a little tired, but it was clean and the staff were excellent- welcoming and helpful. Room was a great size too. An easy place to stay.
Comment from Hotel Management
11 Nov. 2024 by Bhawan, Hotel Management
Thank you for taking the time to share your feedback with us. We’re so glad to hear that you found our staff welcoming and helpful—your kind words mean a lot to the team! It’s also wonderful to know that you enjoyed the size of your room and found the hotel to be a comfortable place to stay.We do appreciate your comments about the hotel’s condition, and we are continually working on improvements to enhance our guests’ experience. Your feedback is invaluable in helping us identify areas for future updates.We hope to have the pleasure of welcoming you back to Arawa Park Hotel in the future.Warm regards, Bhawan
by A verified traveller
Posted 9 Nov. 2024
Basic accommodation.
Restaurant service was very slow.
Comment from Hotel Management
9 Nov. 2024 by Bhawan, Hotel Management
Thank you for your feedback. We're sorry to hear that your experience wasn't up to expectations. We'll look into improving the accommodation and addressing the slow service in the restaurant. We appreciate your comments and hope to welcome you back for a better experience soon.
by A verified traveller
Posted 12 Oct. 2024
We liked how spacious the room was. Shower needs an upgrade. Overall a nice place to stay. Good location.
Comment from Hotel Management
13 Oct. 2024 by Damanjit, Hotel Management
Hi Krityna,Thank you for your kind feedback! We’re delighted to hear that you enjoyed the spacious room and our great location. We appreciate your suggestion about upgrading the shower and will definitely look into it. We hope to welcome you back for another pleasant stay soon!
by A verified traveller
Posted 10 Oct. 2024 on Expedia
Comment from Hotel Management
11 Oct. 2024 by Damanjit, Hotel Management
Thank you for your rating of 4 out of 5! We appreciate your feedback and are glad to hear you had a positive experience. If there’s anything specific we can do to earn that extra star on your next visit, please let us know. We look forward to welcoming you back!
by A verified traveller
Posted 10 Oct. 2024
Clean rooms a bit dated but functional and comfortable, great entertainment options on the tv, and the backdoor to the carpark was a great convenience. Was nice to have a small fridge to keep a few snacks for our little ones. Staff even helped us by giving us ice for the road as we went onto our next adventure.
Comment from Hotel Management
11 Oct. 2024 by Damanjit, Hotel Management
Hi Delwyn,Thank you for your thoughtful feedback! I’m glad to hear you found the rooms clean and comfortable, and that the entertainment options were enjoyable. It’s great to know the fridge and carpark access added convenience for your family.I appreciate your kind words about our staff; we’re always happy to help! We hope to welcome you back soon for your next adventure!Kind Regards,Arawa Park Hotel
by A verified traveller
Posted 8 Oct. 2024 on Expedia
Comment from Hotel Management
11 Oct. 2024 by Damanjit, Hotel Management
Thank you for your rating of 4 out of 5! We appreciate your feedback and are glad to hear you had a positive experience. If there’s anything specific we can do to earn that extra star on your next visit, please let us know. We look forward to welcoming you back!