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ibis Rotorua

3.5 star property
Eco-certified hotel in Rotorua with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Rotorua

Property grounds
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Restaurant
Front of property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
The price is NZ$125
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Eat Street
    2 min walk
  • Matariki Hangi & Maori Cultural Performance
    3 min walk
  • Picnic Cafe
    2 min walk
  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Room options

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

Ibis Rotorua puts you in the heart of Rotorua, within steps of Eat Street and Matariki Hangi & Maori Cultural Performance. Highlights at this eco-friendly hotel include in-room LED TVs. .This business-friendly hotel offers concierge services, a 24-hour front desk and a garden. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Near this 3.5-property class Rotorua hotel, you'll find Skyline Rotorua.

What's nearby

  • Eat Street - 2 min walk
  • Tamaki Maori Village - 11 min walk
  • Rotorua Central Mall - 12 min walk
  • Polynesian Spa - 14 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬6 min walk
  • ‪Lone Star - ‬4 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Social Club - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk

About this property

ibis Rotorua

Eco-certified hotel in Rotorua with free parking
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The eco-certified ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at ibis Rotorua?

Ibis Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Rotorua?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at ibis Rotorua on 22 Dec 2024 start from NZ$125.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Rotorua?

Yep, ibis Rotorua has a free self car park.

Is there a free airport shuttle available at ibis Rotorua?

No, ibis Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at ibis Rotorua?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at ibis Rotorua?

No, only service animals are allowed.

Is there a golf course on site at ibis Rotorua?

There isn't one on site, but Government Gardens Golf is a short 14-minute walk away.

ibis Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 360 out of 1003 reviews" "
Rating 8 - Good. 407 out of 1003 reviews" "
Rating 6 - Okay. 163 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced. In town. Staff were good. No milk in room. Would be good I was asked if I wanted any at check in. Comfortable stay for a couple nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to lakefront and easy walking distance to many restaurants and bars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really good, plenty of eateries in the area. We had a room overlooking the lake which is beautiful. The hotel is not new but consider well maintained. However I think the lighting in the room is a bit too dim
Stayed 2 nights in Sep 2024

6/10 Okay

kathy

Liked: Cleanliness, staff & service, room comfort
Comfy bed, easy walking distance to Eat Street for dinner. Air con fan quite loud & bathroom a bit tired. Good water pressure in the shower tho!!
Stayed 1 night in Sep 2024

6/10 Okay

David Ernest James Oliver Theresa

Liked: Cleanliness, staff & service
Clean and tidy, comfortable bed but pillows needed replacing. Staff were all very pleasant and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
Disliked: Amenities
Old and tired
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation while competing at "Run the Forest" event
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location. Staff were friendly and accommodating. Pleasant stay.
Stayed 3 nights in Jul 2024

8/10 Good

MAKI

Liked: Staff & service
Not good not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people and room was perfect for a 1 night business stay. Will come again.
Stayed 1 night in Aug 2024

6/10 Okay

DARRYN

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

shana

Stayed 1 night in Jul 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, service and value for money.
Stayed 1 night in Jul 2024

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy well presented property within easy walking distance of eat Street and Event Centre.
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Staff & service
Good location and friendly staff. The facilities were pretty basic but for what we needed it was ideal. Thanks for a good stay.
Stayed 1 night in Jul 2024

6/10 Okay

Brendan

Travelled with family
Liked: Staff & service, amenities
Went out came back to room that wasn't cleaned no towels or coffee. And had to use my phone to watch tv
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Fair stay
The staff were amazing. Helpful in one way or another. Room looks old and needing to replace all pillows as they are old and thin.
Stayed 1 night in Jul 2024

8/10 Good

Argeo Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and location is very convenient to everywhere
Stayed 1 night in Jul 2024

4/10 Poor

JAE DUCK

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great location, close to heaps of restaurants
Stayed 1 night in Jun 2024

10/10 Excellent

Sayrome

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could of had abit more coffee and sugar for the room . And hand wash . But it was a good stay i enjoyed very much
Stayed 3 nights in Jun 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service
Food was very average but Staff were nice and helpful. Access to Novotel gym/pool was good. Water in bathroom kept going cold and beds roll around everywhere.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fine, clean, but not super comfy.
The Ibis is fine if in town for a night or two for work or play. But there are always little areas that are either unloved or damaged. The staff are friendly it just lacks that extra bit of service that makes a stay stand out. Not having a smart tv that could cast to was a surprise as who actually watches terrestrial these days...... yes its fine and clean, just not somewhere to chill in the room comfortably in the evening.
Stayed 1 night in Jun 2024