Frequently asked questions

What is the cancellation policy at ibis Rotorua?
Ibis Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at ibis Rotorua?
Yep, ibis Rotorua has a free self car park.
Is there a free airport shuttle available at ibis Rotorua?
No, ibis Rotorua does not offer an airport shuttle service.
What time are check-in & check-out at ibis Rotorua?
Check-in begins at 2 PM. Check-out time is 11 AM.
Are pets allowed at ibis Rotorua?
No, only service animals are allowed.
Is there a golf course on site at ibis Rotorua?
There isn’t one on site, but Government Gardens Golf is a short 14-minute walk away.