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Hotel Alpine Palace

5.0 star property
Luxurious ski hotel with ski-in/ski-out access
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Alpine Palace

Front of property
Exterior
Premium bedding, minibar, in-room safe, individually decorated
7 restaurants, dinner served, local cuisine
Interior entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753
  • Saalbach-Hinterglemm Ski Resort
    1 min walk
  • Reiterkogel Cable Car
    1 min walk
  • Bergfried Ski Lift
    5 min walk

Room options

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
TV
Hypo-allergenic bedding
  • 120 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 100 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss) | Living area

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

Front of property
GLEMM by AvenidA Superior Hotel & Residences
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Spa
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About the area

Saalbach-Hinterglemm

A luxury stay in Saalbach-Hinterglemm awaits you at Hotel Alpine Palace. Within steps you'll find Saalbach-Hinterglemm Ski Resort and Pinzgauer Saalachtal. Highlights at this ski hotel include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Alpine Palace can include Thai massages, sports massages and body wraps along with aromatherapy and mani/pedis. The theme restaurant, Bürgerstube, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. 5059 square feet (470 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include an indoor swimming pool, free Wi-Fi in public areas and a gym. Each morning free local cuisine breakfast is offered between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 5-property class Saalbach-Hinterglemm hotel include Reiterkogel Cable Car and Bergfried Ski Lift.

What's nearby

  • Saalbach-Hinterglemm Ski Resort - 1 min walk
  • Reiterkogel Cable Car - 1 min walk
  • Zwoelferkogel I Ski Lift - 11 min walk
  • Schattberg Express - 4 min drive
  • Schattberg X-Press Cable Car - 4 min drive

Getting around

  • Gerling im Pinzgau Station - 23 min drive
  • Salzburg (SZG-W.A. Mozart) - 91 min drive

Restaurants

  • ‪Hexenhäusl Party Stadl - Apres Ski - Night Life - ‬8 min walk
  • ‪Wieseralm - ‬11 min walk
  • ‪Heurigenstubn - ‬2 min walk
  • ‪Thomsn Rock Café Restaurant - ‬3 min walk
  • ‪Xandl Stadl - ‬15 min walk

About this property

Hotel Alpine Palace

Luxurious ski hotel with ski-in/ski-out access
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for archery and volleyball. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 outdoor swimming pools. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a complimentary children's club and an indoor tennis court. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Saalbach-Hinterglemm hotel.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • 7 dining venues
  • Conference rooms
  • 5059 sq ft of conference space
  • 470 sq. m of conference space
  • Built in 2008
  • Local cuisine
  • Breakfast available (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Alpine Palace offers 82 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Saalbach-Hinterglemm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Alpine Palace has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Arte Vinum
  • Bürgerstube
  • Rauchkuchl
  • Red Oyster
  • Skimuseum

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,059 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 1 April and 20 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 500 per vehicle (return, maximum occupancy 6)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, cash, mobile payments and Apple Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property Registration Number 50618-000169-2020

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

What is the cancellation policy at Hotel Alpine Palace?

Hotel Alpine Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Alpine Palace?

Yep, Hotel Alpine Palace has valet parking for EUR 25 per day.

Are there any beaches close to Hotel Alpine Palace?

The closest beach to Hotel Alpine Palace is Zeller See Beach (16.5 km).

Is there a spa on site at Hotel Alpine Palace?

Yep, Alpine Palace is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hotel Alpine Palace have a pool?

Hotel Alpine Palace has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Alpine Palace?

Hotel Alpine Palace features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Alpine Palace a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Alpine Palace.

Is Hotel Alpine Palace family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Hotel Alpine Palace is a hit with families.

Does Hotel Alpine Palace serve breakfast?

You bet, complimentary local cuisine brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Alpine Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Alpine Palace?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Alpine Palace?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Alpine Palace?

Dogs are welcome at Hotel Alpine Palace, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Alpine Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Otto

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and nice views but there are no air conditioning in the hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Great hotel and wonderful food. Our waiter Fabian was a star
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Palace stay February 2018
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Stayed 7 nights in Feb 2018

8/10 Good

SP, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5* facilities but 1* experience
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Great Facility
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel med fin beliggenhed.
Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bjarke, Virum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Stayed 5 nights in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Samet

Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Stayed 7 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Poor service.
Stayed 4 nights in Aug 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Kurzurlaub!
Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Stayed 3 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Morten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

thorsten

Liked: Cleanliness, property conditions & facilities, room comfort
Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Stayed 7 nights in Dec 2018

8/10 Good

TAIICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Sandra, Erlangen, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhotel
Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt
Stayed 3 nights in Jun 2018

10/10 Excellent

Børge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Keine 5 sterne
Wellnessbereich ist viel zu klein, eng und stickig. Viel zu wenig Liegen im ganzen Bereich. Es war (fast) kein Platz zu finden. Handtücher gibt's nur auf Nachfrage. Rest des Hotels ist schön und in Ordnung. Service mittelmäßig da zu wenig Personal und überfordert.