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Relais et Châteaux Thalasso & Spa Ile de la Lagune

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais et Châteaux Thalasso & Spa Ile de la Lagune

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Steam room, Turkish bath/hammam, body treatments, hydrotherapy
Lake
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
  • Pool
  • Bar
  • Room service
  • On private beach
The price is NZ$499
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
Boulevard de L'Almandin, Saint-Cyprien-Sud, Saint-Cyprien, Pyrenees-Orientales, 66750
  • Aqualand St Cyprien
    16 min walk
  • L'Almandin
    1 min walk
  • Argelès-sur-Mer Station
    17 min drive
  • Perpignan (PGF-Perpignan - Rivesaltes Intl.)
    37 min drive

Room options

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 90 sq m
  • Lagoon view
  • Sleeps 8
  • 3 Queen Beds and 2 Single Beds

View all photos for Prestige Suite

Prestige Suite

Prestige Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Premium bedding
Shower/bath combination
Bathrobes
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Executive Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Premium bedding
Shower/bath combination
  • 50 sq m
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Premium bedding
Shower/bath combination
Bathrobes
Designer toiletries
Hairdryer
  • 30 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Newport

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Suite Newport

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Premium bedding
Shower/bath combination
Bathrobes
Designer toiletries
Hairdryer
  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Room

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Jardins de la Presqu'île

Suite Jardins de la Presqu'île | Living area

Suite Jardins de la Presqu'île

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
2 bedrooms
Premium bedding
2 bathrooms
  • Lagoon view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
  • 109 sq m
  • Lagoon view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

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The price is NZ$291
for 1 room
includes taxes & fees
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About the area

Saint-Cyprien

A luxury stay in Saint-Cyprien awaits you at Relais et Châteaux Thalasso & Spa Ile de la Lagune. You'll be 14.9 km (9.2 mi) from Church of Notre-Dame-des-Anges and 15.5 km (9.6 mi) from Royal Castle. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Spa Marin can include massages, body wraps and body scrubs along with hydrotherapy and thalassotherapy. The fine-dining restaurant, Almandin, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Continental breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Saint-Cyprien hotel include University of Perpignan and St. Jacques Church.

What's nearby

  • Aqualand St Cyprien - 16 min walk
  • Saint-Cyprien-Plage - 5 min drive
  • Plage Naturiste - 6 min drive
  • Saint-Cyprien Golf Club - 8 min drive
  • Argeles Beach - 12 min drive

Getting around

  • Collioure Station - 17 min drive
  • Perpignan (PGF-Perpignan - Rivesaltes Intl.) - 37 min drive

Restaurants

  • ‪Le Bateau Ivre - ‬6 min drive
  • ‪La Crêperie Bretonne - ‬4 min drive
  • ‪La Marine - ‬5 min drive
  • ‪La Piscine Summerclub - ‬4 min drive
  • ‪La Tonnelle - ‬3 min drive

About this property

Relais et Châteaux Thalasso & Spa Ile de la Lagune

Luxury hotel on the beach, with 2 outdoor pools
Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Relais et Châteaux Thalasso & Spa Ile de la Lagune, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a hot tub, a steam room and a garden. Self parking is free.

This 5-star Saint-Cyprien hotel is smoke free.

  • 36 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1990
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Relais et Châteaux Thalasso & Spa Ile de la Lagune offers 36 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. This Saint-Cyprien hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Spa Marin has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Almandin
  • Aquarama

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat
  • Full-service spa
  • Personal motorised watercraft
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.73 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 25 for adults and from EUR 12 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel L'Île de la Lagune
L'Île de la Lagune
Hôtel L'Île Lagune Saint-Cyprien
Hôtel L'Île Lagune
L'Île Lagune Saint-Cyprien
L'Île Lagune
Hôtel L'Île de la Lagune
Relais et Châteaux Thalasso & Spa Ile de la Lagune Hotel
Relais et Châteaux Thalasso & Spa Ile de la Lagune Saint-Cyprien

Frequently asked questions

What is the cancellation policy at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

Relais et Châteaux Thalasso & Spa Ile de la Lagune offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Relais et Châteaux Thalasso & Spa Ile de la Lagune on 24 Dec 2024 start from NZ$492.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

Yep, Relais et Châteaux Thalasso & Spa Ile de la Lagune has a free self car park.

Are there any beaches close to Relais et Châteaux Thalasso & Spa Ile de la Lagune?

The closest beach to Relais et Châteaux Thalasso & Spa Ile de la Lagune is Plage Naturiste (2 km).

Is there a spa on site at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

Yep, Spa Marin is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Relais et Châteaux Thalasso & Spa Ile de la Lagune have a pool?

Relais et Châteaux Thalasso & Spa Ile de la Lagune has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Relais et Châteaux Thalasso & Spa Ile de la Lagune have a waterslide?

No, there is no waterslide at Relais et Châteaux Thalasso & Spa Ile de la Lagune, but Aqualand St Cyprien is a short 16-minute walk away.

What luxury perks are available at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

Relais et Châteaux Thalasso & Spa Ile de la Lagune features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and espresso makers.

What makes Relais et Châteaux Thalasso & Spa Ile de la Lagune a romantic place to stay?

1 hot tub and a Michelin-starred restaurant, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Relais et Châteaux Thalasso & Spa Ile de la Lagune.

Is Relais et Châteaux Thalasso & Spa Ile de la Lagune family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Relais et Châteaux Thalasso & Spa Ile de la Lagune is a hit with families.

Does Relais et Châteaux Thalasso & Spa Ile de la Lagune serve breakfast?

Yeah, continental brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

No, Relais et Châteaux Thalasso & Spa Ile de la Lagune does not offer an airport shuttle service.

Is there a bar or restaurant at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Relais et Châteaux Thalasso & Spa Ile de la Lagune?

Check-in begins at 4:00 PM. Check-out time is noon.

Relais et Châteaux Thalasso & Spa Ile de la Lagune Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 112 reviews" "
Rating 8 - Good. 30 out of 112 reviews" "
Rating 6 - Okay. 11 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 1 out of 112 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa and pool.
Stayed 1 night in Sep 2024

8/10 Good

STEPHANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good ,although if I want to be picky Room are on the small side Staff was friendly and helpful but probably understaff we have been refused dinner on Sunday evening because they were fully booked. A 5 star hotel should be able to propose some meal to his guests at any time. The Spa is quite small as well but has a very nice view.
Stayed 1 night in Sep 2024

10/10 Excellent

Jemima

Stayed 4 nights in Jul 2024

10/10 Excellent

Philippe

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional , friendly and attentive . I love it. The Michelin ⭐️Restaurant needs to have some more hours open, we were there 2 days and couldn’t eat at them
Stayed 2 nights in Jul 2024

6/10 Okay

ANNIE

Stayed 1 night in Dec 2023

6/10 Okay

Grady, Santa Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful chateau/winery with lovely rooms and a friendly staff. The grounds are spectacular. But the hotel is relatively new, so there is a gap between expectation and performance. We were delayed getting into our room until 4:30 because housekeeping was backed up due to a wedding the day before. The menu for the primary restaurant is quirky and the same for lunch and dinner - a disappointment. The staff were eager but seemed awkward and inexperienced. It was, after a late start, a nice stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, quiet and great views. Only negative is the road into the resort is very bumpy and full of potholes.
Stayed 3 nights in Apr 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience- definitely recommend
Lovely hotel. Very friendly staff. Amazing dinner. We loved our stay. The room is well appointed. The staff are discreet and everything you would expect from a Relais & Chateaux. Very quirky location but highly recommend a night here for the dinner alone.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There’s a nice view over the lagune. Unfortunately the hotel is going through renovations and lots of stuff isn’t working. The pool is out of service. The phones in the room are spotty. The room service menu is limited and available only at specific times.
Stayed 1 night in Feb 2019

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankyou x
We stayed half board for a two day visit, everything was fantastic, staff are so helpful and friendly. The restaurant was first class, we were made to feel very special, especially by the young man who works behind the bar and in the restaurant, we will definitely be visiting again, but will stay longer next time, there are no negative comments at all.
Stayed 2 nights in Nov 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All as expected
A return visit - still first class
Stayed 7 nights in Nov 2017

6/10 Okay

Arash

Liked: Staff & service
Disliked: Property conditions & facilities
Not a Five star hotel
This hotel is ok. For sure not a 5 star hotel. It might have been 5 stars at one point but not really anymore. There is nothing particularity terrible with the hotel just should not be categorized as 5 star.
Stayed 1 night in Jul 2017

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vasilios, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lagoon Luxury
This hotel surprised us in every way. The first thing we noticed upon crossing the bridge to the small island in a lagoon was the uniquely beautiful locale. The real surprises unfolded once we entered the lobby. Wow! The lobby is a work of art in interior design. Check in was a breeze as we were greeted by the chief receptionist, Laetitia, and her assistant, Karen. They welcomed us in such a warm and hospitable manner.and at that point the general manager, Franck Laporte appeared like magic to welcome us as well to his gorgeous hotel. We were then quickly wisked to our deluxe room which truly will impress the most jaded travelers. The room was perfect with all the amenities needed to ensure a comfortable stay and the best part were the views - stunning! After spending 6 weeks on the Cote d'Azur, we finally felt the sense of being genuinely pampered. The entire staff is there to fulfill your every request. The food for breakfast and lunch was very good, but the best treat is definitely experienced during dinner at the restaurant L'Almandin, Chef de Cuisine, Christophe Schmidt, creates beautiful, fresh Mediterranean dishes that are a testament to the local food sources and flavors. As if all this was not enough, the entire top floor is occupied by the Carita Spa which sole purpose is to pamper and soothe you to a state of pure luxury! We will be returning to this gem of a hotel most definately very soon!

8/10 Good

Bill, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of sun umbrellas at pool but excellent pool a
Food was excellent although there was a slight difficulty language problem understanding the accent of staff who described what the ever so slightly pretentious menu consisted of. However it was five star so maybe that is par for course but the food was excellent if slightly expensive.

10/10 Excellent

john and nic, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent short break
Food was truly excellent, although obviously you pay for what you get. Fine wine list, again you pay for what you get. I could not not fault it at all. We had a room upgrade. It was spotless with a lovely view. It was a good location with proximity to beaches, marina and activities. Staff were excellent. Very peaceful. Only criticism was that they piped unnecessary music outdoors sometimes in an otherwise peacefulblocation (although that is regretably the norm these days).

10/10 Excellent

Carol, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our special occasion.
We had a special weekend away in perfect surroundings in a hotel where staff were exceptionally attentive. From our welcome during check in; throughout our 2 night stay, everything was geared to us having the best possible experience without feeling overwhelmed. We enjoyed a half board package and the excellent dining added to our stay. As it was January, we didn't make use of the outdoor pool although the additional rooftop heated pool was available. The spa facilities were extensive. The ambience of the hotel is very professional and yet relaxed for clients - without doubt, our stay was outstanding. You do really need a car/taxi to access alternative entertainment outside the hotel, although for us, this was not an issue.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la lagune
few days break in November . cannot fault the friendliness of the staff, food was fantastic but expensive. The safe in our room didn't work and they didn't fix it but otherwise thoroughly enjoyed the stay, right on the lagoon and lovely setting. there is not much else in the area was the only down side.

6/10 Okay

Michael, Reading, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel - But Overpriced
A lovely hotel in a fantastic location. However, more of a 4 star standard as opposed to 5 stars. Both the rooms and restaurant where over-priced in comparison to the quality and quantity that you get. WIth that said however, you cannot fault the location of the hotel or its services. Eg. Private Beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness

10/10 Excellent

I Rand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and friendly staff
My husband and I stayed at this hotel last weekend and had a friend meet us after the first night. The hotel has recently been refurbished and the rooms are all very good, with comfortable beds and soft deep pillows. Maybe a couple of finishing touches need to be addressed such as some sort of blind on the bathroom window in order to not be seen by the people in the villa type accommodation opposite. The wardrobe area in our room too had a few handles missing from the drawers, but as I said earlier I think it was in the later stages of refurb. However the staff made up for anything else as they were all very friendly and helpful. The first night we ate in the restaurant and we were welcomed by the staff on arrival and taken to our table outside with a lovely view over the small harbour. We were given 3 pre starters which we thought a bit strange, one after the other, but later discovered that they are trying to create a fine dining experience for all to enjoy. We later met the chef who was very willing to please and said he would be happy to prepare anything we wanted. The manager looked after us well too and tries very hard to see all the guests over dinner to make sure they are happy. Finally, just through the gate leading to the harbour there is a small beach with umbrella’s which would be ideal for adults and children alike and only about 20 metres from the hotel. All in all a nice break with lovely views from our balcony and excellent staff.