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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a 24-hour front desk, steps from Saitama Super Arena

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Executive Twin Room
Executive Twin Room | Living area
Cleanliness standards
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$120
includes taxes & fees
8 May - 9 May

Explore the area

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081
  • Saitama Super Arena
    ‪1 min walk‬
  • Omiya Park
    ‪4 min drive‬
  • Railway Museum
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪79 min drive‬

Room options

View all photos for Superior Single Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Single Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Triple Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Semi Double Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area

Executive Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Executive Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Superior Single Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Saitama

At Hotel Metropolitan Saitama Shintoshin you'll be steps from Saitama Super Arena and 2.9 km (1.8 mi) from Nack5 Stadium Omiya. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, カフェ クロスヤード, is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Chuo Ward hotel, you'll be 3 km (1.8 mi) from Omiya Park and 4 km (2.5 mi) from Railway Museum.

What's nearby

  • Saitama Super Arena - 1 min walk - 0.2 km
  • Nack5 Stadium Omiya - 4 min drive - 4.2 km
  • Omiya Park - 4 min drive - 4.2 km
  • Railway Museum - 5 min drive - 4.6 km
  • Omiya Bonsai Art Museum - 6 min drive - 5.6 km

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Tokyo (HND-Haneda) - 79 min drive

Restaurants

  • ‪さいたまスーパーアリーナ - ‬10 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪青蓮 さいたま新都心店 - ‬8 min walk
  • ‪カレー食堂心 - ‬1 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel with a 24-hour front desk, steps from Saitama Super Arena
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Metropolitan Saitama Shintoshin also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Saitama hotel.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
  • Dining venue
Hotel Metropolitan Saitama Shintoshin offers 157 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Languages

English, Japanese

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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1430 for children
  • Self-parking fee: JPY 3300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

What is the cancellation policy at Hotel Metropolitan Saitama Shintoshin?

Hotel Metropolitan Saitama Shintoshin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropolitan Saitama Shintoshin?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Saitama Shintoshin on 8 May 2025 start from NZ$120.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropolitan Saitama Shintoshin?

Yep, Hotel Metropolitan Saitama Shintoshin has a self car park for JPY 3300 per night.

Does Hotel Metropolitan Saitama Shintoshin serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Metropolitan Saitama Shintoshin?

No, Hotel Metropolitan Saitama Shintoshin does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Metropolitan Saitama Shintoshin?

Yep, you can grab a meal at Hotel Metropolitan Saitama Shintoshin's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Metropolitan Saitama Shintoshin?

No, only service animals are allowed.

Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 606 reviews
Rating 8 - Good. 166 out of 606 reviews
Rating 6 - Okay. 24 out of 606 reviews
Rating 4 - Poor. 5 out of 606 reviews
Rating 2 - Terrible. 6 out of 606 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ai

Stayed 1 night in Nov 2024

10/10 Excellent

May Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Service very good! Very near to TRAIN STATION… outside of the hotel only! Very clean.. very safe.. perfect for me! Can keep our luggage after check out! Thanks a lot!! Will come again…. ❤️😁
Stayed 2 nights in Dec 2024

8/10 Good

Sherwin Mark, FPO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Pengxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

MeeDeessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Miki

Stayed 15 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Metropolitan Saitama Shitoshin

The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Stayed 1 night in May 2024

10/10 Excellent

Taka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kenji

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Stayed 4 nights in Mar 2024

10/10 Excellent

yumi

Stayed 4 nights in Mar 2024

10/10 Excellent

Rushan

Stayed 1 night in Jan 2024

10/10 Excellent

Katy

Stayed 2 nights in Dec 2023

10/10 Excellent

Phuong Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Good price 👍
Stayed 2 nights in Sep 2023

10/10 Excellent

Kazuo

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and easy access to everything 👌
Stayed 3 nights in May 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very nice

This is our first choice for staying in Saitama. The hotel is just a few steps from Saitama Shintoshin station with check-in on the 5th floor. Our stay was a couple of months before COVID restrictions were lifted and we were pleased with everything. The front staff helped us with several issues. The hotel restaurant was pricey, but there is a Royal Host "family restaurant" across the walkway where you can get a reasonable Western or Japanese meal. Every other kind of restaurants and shopping close by at Cocoon mall. The rooms are small but clean. We came from overseas and unfortunately there was no longer an ON-Liner bus from Narita Airport to the station area, but we got there by train quickly with luggage on the Keisei Skyliner with a change at Nippori.
Stayed 3 nights in Feb 2023

10/10 Excellent

Glendon

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean hotel
Stayed 1 night in Jul 2021