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Am Neutor Hotel Salzburg Zentrum

4.0 star property
Hotel with free casino shuttle, a short walk to Salzburg Christmas Market
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Am Neutor Hotel Salzburg Zentrum

Exterior
Cleanliness standards
Comfort Double Room | Bathroom
Buffet
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Neutorstrasse 8, Salzburg, Salzburg, 5020
  • Festspielhaus Hall
    5 min walk
  • Getreidegasse
    6 min walk
  • Mozart's Birthplace
    7 min walk
  • Salzburg (SZG-W.A. Mozart)
    7 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Hotel Neutor Express
Free WiFi
Breakfast available
Parking available
Business services
3.5 out of 5, Good, (290)
The price is NZ$146
for 1 night
includes taxes & fees
15 Nov - 16 Nov
Hotel Neutor Express

About the area

Salzburg

Am Neutor Hotel Salzburg Zentrum places you in the centre of Salzburg, within just a 15-minute stroll of popular places like Salzburg Christmas Market and Salzburg Cathedral. .Bar am Neutor is the hotel's own lobby lounge. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10:00 AM. There's also self parking, along with the convenience of a free casino shuttle. .Near this 4-property class Riedenburg hotel, you'll find Mirabell Palace and Gardens.

What's nearby

  • Mozart's Birthplace - 7 min walk
  • Salzburg Christmas Market - 10 min walk
  • Salzburg Cathedral - 11 min walk
  • Fortress Hohensalzburg - 12 min walk
  • Mirabell Palace and Gardens - 14 min walk

Getting around

  • Salzburg Aigen S-Bahn - 8 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • Salzburg (SZG-W.A. Mozart) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬5 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Am Neutor Hotel Salzburg Zentrum

Hotel with free casino shuttle, a short walk to Salzburg Christmas Market
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and tour/ticket assistance are also featured at Am Neutor Hotel Salzburg Zentrum. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Built in 1970
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Am Neutor Hotel Salzburg Zentrum offers 44 accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. 80-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free casino shuttle
  • Ski shuttle nearby
  • Parking on site (EUR 19 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar am Neutor

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 50101-000082-2020

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Frequently asked questions

What is the cancellation policy at Am Neutor Hotel Salzburg Zentrum?

Am Neutor Hotel Salzburg Zentrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Am Neutor Hotel Salzburg Zentrum?

As of 1 Nov 2024, prices found for a 1-night stay for 2 adults at Am Neutor Hotel Salzburg Zentrum on 4 Nov 2024 start from NZ$135.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Am Neutor Hotel Salzburg Zentrum?

Yep, Am Neutor Hotel Salzburg Zentrum has a self car park for EUR 19.00 per day. Onsite parking is limited.

Does Am Neutor Hotel Salzburg Zentrum serve breakfast?

Yep, buffet brekkie is on offer daily from 7 AM to 10:00 AM.

Is there a free airport shuttle available at Am Neutor Hotel Salzburg Zentrum?

No, Am Neutor Hotel Salzburg Zentrum does not offer an airport shuttle service.

What time are check-in & check-out at Am Neutor Hotel Salzburg Zentrum?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Am Neutor Hotel Salzburg Zentrum?

No, only service animals are allowed.

Am Neutor Hotel Salzburg Zentrum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 127 out of 654 reviews" "
Rating 8 - Good. 252 out of 654 reviews" "
Rating 6 - Okay. 154 out of 654 reviews" "
Rating 4 - Poor. 82 out of 654 reviews" "
Rating 2 - Terrible. 39 out of 654 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanmay Ajit, Clemson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff. bus stop next to hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Stayed 1 night in May 2024

4/10 Poor

Richard

Disliked: Staff & service
Unhappy Reception Staff
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Stayed 4 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! 100% recommended!
Stayed 1 night in May 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel.
Stayed 1 night in Feb 2024

8/10 Good

Harald

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been great if they had taken my request to allocate my two rooms next to each other and not on separate floors. I had placed my request months in advance and was disappointed to check-in and see that my son was allocated a different floor from me.
Stayed 1 night in Aug 2023

6/10 Okay

P

Disliked: Staff & service
Lost its sparkle
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
Stayed 3 nights in Jun 2023

8/10 Good

Dagmar, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
Stayed 1 night in Jun 2023

10/10 Excellent

ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we used the tunnel to visit the historical city

4/10 Poor

Maria, Miami

10/10 Excellent

Hartmut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no title
Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
Stayed 1 night in Jul 2022

10/10 Excellent

Leonide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. Would recommend. Conveniently close to Old Town.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old, dirty... Just bad... Never again!
Really dirty, really old, really bad... The only good thing about it is the location... But Salzburg is so small that it really isn't worth it.... Go find something somewhere else, cheaper and better! The 10 or 20 min extra walk to the center don't hurt that much. (The staff tried to help and some of them are nice and friendly, but to compensate the poor state of the hotel is a mission impossible) PS: Don't leave your baggage with them after/before check in or check out!! They leave it in a room that is accessible to anyone walking the street, they could get your things and go in seconds... Nobody is there... Nothing is safe!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

HYUNSEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

elena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
the services were not good for example, i needed to pay for hot water 1.20 if i had wanted to use microwave, i would have paid 2euro. they do not have any stuff they just want to sell anything
Stayed 1 night in Nov 2019

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If not for prior booking elsewhere would have stay
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The one positive about this hotel is the location, few mintes from the center of town. All the rest is terrible, everything is the room was broken, damaged or dirty. Mold in the bathroom and fridge, beds that are really worn out. Parking is also a thing, when the hotel parking is full you are directed to the public parking across the street. No directions at all...it's a 4 story parking with numerous exits and looking for the exit I stimbled upon a lot off homeless people living here at night. Also problems with the bill upon check out, they let me pay for charges already payed and could not contact a manager because it was sunday ? Again only the location is fine but I would never stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room on street side was stuffy but opening the window meant putting up with traffic noise. There is no aircon, which is OK in winter but not in September. Staff were superb. Saving grace for this hotel. Clean, functional, close to everything. Try the Vietnamese food stall.
Stayed 1 night in Sep 2019