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Viva V Samana by Wyndham, A Trademark Adults All Inclusive

4.5 star property
Adults-only beachfront resort with an outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool loungers
Exterior
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool loungers
Exterior
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
Blvd Turistico, Bahia de Coson, Las Terrenas, Samana, 32000
  • Coson Beach
    7 min drive
  • Plaza Rosada Shopping Center
    11 min drive
  • Beach Garden Plaza
    14 min drive
  • Las Terrenas (EPS-El Portillo)
    23 min drive

Room options

View all photos for V Rooms, 2 Queen Bed, Non-Smoking

1 bedroom, premium bedding, free minibar, in-room safe

V Rooms, 2 Queen Bed, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 2 Queen size bed, non-smoking

Bungalow, 2 Queen size bed, non-smoking

Bungalow, 2 Queen size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 54.04 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Vibe, Accessible 1 King size bed, non-smoking

Vibe, Accessible 1 King size bed, non-smoking

Vibe, Accessible 1 King size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 31.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Vibe, 2 Queen size bed, non-smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe, 2 Queen size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 31.96 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King size bed, non-smoking

Bungalow, 1 King size bed, non-smoking

Bungalow, 1 King size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for V Rooms, 1 King Bed, Non-Smoking

1 bedroom, premium bedding, free minibar, in-room safe

V Rooms, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Vibe, 1 King size bed, non-smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe, 1 King size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 31.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Vibe Ocean View Room, 2 Queen bed, Non Smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe Ocean View Room, 2 Queen bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for V Ocean View Room, 1 king bed, Non Smoking

1 bedroom, premium bedding, free minibar, in-room safe

V Ocean View Room, 1 king bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Vibe Ocean View Room, 1 king bed, Non Smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe Ocean View Room, 1 king bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Blackout curtains
Separate bedroom
  • 32 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Similar properties

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Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (344)
The price is NZ$460
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sublime Samana Hotel & Residences

About the area

Las Terrenas

A luxury stay in Las Terrenas awaits you at Viva V Samana by Wyndham, A Trademark Adults All Inclusive. You'll be 23.6 km (14.7 mi) from El Salto del Limon. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Coconut Whispers can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, Le Marché, serves international cuisine and is open for breakfast, lunch and dinner. Beach Bar is the resort's own cocktail bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a free manager's reception and an outdoor tennis court. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4.5-property class Las Terrenas resort you'll find Cayo Levantado.
View more Resorts in Las TerrenasOpens in a new window

What's nearby

  • Coson Beach - 7 min drive - 4.3 km
  • Playa Bonita - 13 min drive - 5.8 km
  • Beach Garden Plaza - 14 min drive - 6.1 km
  • Punta Popy Beach - 16 min drive - 6.9 km
  • Playa Ballenas - 22 min drive - 9.1 km

Getting around

  • Samana (AZS-El Catey Intl.) - 26 min drive

Restaurants

  • ‪El Lugar - ‬15 min drive
  • ‪El Mosquito Art Bar - ‬15 min drive
  • ‪Cayuco En Bonita - ‬12 min drive
  • ‪El Loro - ‬16 min drive
  • ‪De Charlie Mariscos - ‬11 min drive

About this property

Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Adults-only beachfront resort with an outdoor pool
Some rates at Viva V Samana by Wyndham, A Trademark Adults All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Viva V Samana by Wyndham, A Trademark Adults All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

A free manager's reception is offered daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury resort also offers an outdoor pool, outdoor tennis courts and a sauna. Self parking is free.

This 4.5-star Las Terrenas resort is smoke free.

  • 208 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2015
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Viva V Samana by Wyndham, A Trademark Adults All Inclusive offers 208 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges, coffee/tea makers and free minibar items. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Coconut Whispers has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Fusion
  • Le Marché
  • Mar & Fuego
  • MediTerrenas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Viva V Samana by Wyndham, A Trademark Adults All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Viva V Samana by Wyndham, A Trademark Adults All Inclusive on 27 Nov 2024 start from NZ$679.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Yep, Viva V Samana by Wyndham, A Trademark Adults All Inclusive has a free self car park.

Are there any beaches close to Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

The closest beach to Viva V Samana by Wyndham, A Trademark Adults All Inclusive is Coson Beach (1 km).

Is there a spa on site at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Yep, Coconut Whispers is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Viva V Samana by Wyndham, A Trademark Adults All Inclusive have a pool?

Yep, and guests love it! Viva V Samana by Wyndham, A Trademark Adults All Inclusive has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8 AM to 8 PM.

What luxury perks are available at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Viva V Samana by Wyndham, A Trademark Adults All Inclusive features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Viva V Samana by Wyndham, A Trademark Adults All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Viva V Samana by Wyndham, A Trademark Adults All Inclusive.

Is Viva V Samana by Wyndham, A Trademark Adults All Inclusive family-friendly?

No, Viva V Samana by Wyndham, A Trademark Adults All Inclusive is an adults-only property.

Is there a free airport shuttle available at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

No, pets and service animals are not allowed.

Viva V Samana by Wyndham, A Trademark Adults All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1005 reviews" "
Rating 8 - Good. 280 out of 1005 reviews" "
Rating 6 - Okay. 132 out of 1005 reviews" "
Rating 4 - Poor. 70 out of 1005 reviews" "
Rating 2 - Terrible. 73 out of 1005 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

GISEL, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet and relaxing this hotel was. Beach was calm, no seaweed, and chairs were always available. We liked how small it was and that everything g was easily accessible.
Stayed 3 nights in Aug 2024

4/10 Poor

Diana

Travelled with family
Liked: Cleanliness
The food is not good quality nor enough variety. 24 hour room service not the best since they obly have 3 options on the menu.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the bungalow is a nice quiet experience.
Stayed 7 nights in Aug 2024

10/10 Excellent

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay here. The food was great and loved the different restaurants. I also enjoyed the different theme nights such as Italian and Dominican night. Would love to come again!
Stayed 6 nights in Aug 2024

6/10 Okay

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its a excellent staffs and services are excellent food Its very good beach was good but property services like electric and water was very poor electric was off and on many times and the air conditioning was interrupted all the tome otherwise it's good
Stayed 3 nights in Aug 2024

6/10 Okay

Deylis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Gerardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left the hotel early, no backup power generators - constantly had no power. Terrible room service (didn’t pick up the phone).
Stayed 2 nights in Aug 2024

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by staff. Grounds and beach are beautiful, probably the best part. Rooms are nice and clean, nothing spectacular, but nice and updated. The only negative I would say is the buffet. The food is OK, but could be better. The three Dine-in restaurants were good, not the best. Would I stay here again? Yes, the beach is worth it.
Stayed 4 nights in Aug 2024

8/10 Good

YUSSETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la energía positiva de los chicos/as de animación, la comida muy buena en cuanto al sabor pero carecía de variedad sobre todo por el tema precio calidad. En general deberían de mejorar la calidad de los postres, las pizzas excelentes y ambiente relajado.
Stayed 2 nights in Aug 2024

8/10 Good

Karl G.

Liked: Staff & service, property conditions & facilities, room comfort
Cleaning
In the main restaurant, the white roof supports (pillars) were dirty with food leftovers from the first day of our stay. Pointing this out to the staff didn't help. On the day we left, the pillars were still dirty.
Stayed 2 nights in Aug 2024

8/10 Good

STEPHANIE

Travelled with family
Liked: Property conditions & facilities
Property was quiet and not crowded. Easy beach access and rooms were enjoyable. Only down side was the food. It was not something to write home about. Drinks where good though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!
Phenomenal location and room. We had the bungalow and it was spectacular. The pool and beach were simply gorgeous. Love the food and all the amenities. I highly recommend this hotel as it has a beautiful, elegant, and romantic atmosphere.
Stayed 3 nights in Jul 2024

10/10 Excellent

Solimar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel hermoso, habitaciones limpias, un trato muy cordial de los empleados. El lugar es bastante retirado del aereopuerto, 2:30 horas y hay que pagar bastante de peajes. En todo lo demás quedamos enamorados del lugar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Travelled with partner
Highly recommended
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying, no problems, friendly staff and excellent value for money?
Stayed 5 nights in Jun 2024

2/10 Terrible

Michael

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal personal realmente no me gustó , en otra ocasión estuve en el lugar y fue muy bueno pero ahora todo cambió
Stayed 2 nights in Jul 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Oportunidad para mejorar hospitalidad! Muy insistentes en la compra de su paquete vacacional, dos horas perdidas de la vacación
Stayed 5 nights in Jul 2024

8/10 Good

katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Hotel is small but have a good dinning option, the food was good and he services of the staff 10/10.
Stayed 3 nights in Jul 2024

4/10 Poor

Reginald

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service
STOLE MY MONEY
I canceled and They charged my card twice and blocked my emails , would not help with fixing issue , I never even stayed there
Stayed 2 nights in Jul 2024

4/10 Poor

CHRISTINA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It stated there was 24 hour room service, in fact it wa a hoax, there is no room service. They advertise it and leave a menu with a number in the room and then they don’t answer the phone. There were several that traveled with us and all had same experience!! Disappointing, as well as the food served was terrible!
Stayed 4 nights in Jul 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff was excellent.
Stayed 7 nights in Jul 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great-Friendly-Fun
Spent a romantic weekend there. Great selection of food at the main buffet restaurant. The "specialty" restaurants were not very good and worth making reservations. The Italian restaurant was the worse. The staff was very friendly and accommodating. They also provided lots of fun activities. Didn't understand the story with cats all over the resort.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jul 2024