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Neige et Roc, The Originals Relais

4.0 star property
Family ski hotel with full-service spa

Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lounge
Snow and ski sports
Suite
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Housekeeping
  • Pool
  • Room service

Explore the area

Map
255 route de Taninges, Samoëns, 74340
  • Samoens Ski Resort
    ‪9 min walk‬
  • Grand Massif Express Gondola
    ‪18 min walk‬
  • Morillon Ski Resort
    ‪6 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪68 min drive‬

Room options

View all photos for Double Room, Bathtub

Double Room, Bathtub

Double Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Dining table
Flat-screen TV
Clothes dryer
Hairdryer
  • Park view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area

Communicating Rooms Studio

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure

Superior room, southerly exposure

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • Park view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building

Double Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Samoëns

A family-friendly stay in Samoëns awaits you at Neige et Roc, The Originals Relais. Within a 20-minute stroll, you'll find Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola. Highlights at this ski hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering can include sports massages and reflexology. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, outdoor tennis court and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Places within a 15-minute drive of this 4-property class Samoëns hotel include Sixt-Fer-a-Cheval Nature Reserve and Lac de Joux Plane.

What's nearby

  • Jaysinia Alpine Botanical Gardens - 9 min walk - 0.8 km
  • Samoens Ski Resort - 9 min walk - 0.8 km
  • Base de Loisir des Lacs Aux Dames - 12 min walk - 1.0 km
  • Grand Massif Express Gondola - 18 min walk - 1.5 km
  • Morillon Ski Resort - 6 min drive - 4.0 km

Getting around

  • Marignier Station - 20 min drive
  • Geneva International Airport (GVA) - 68 min drive

Restaurants

  • ‪Bar le Bon Coin - ‬5 min drive
  • ‪La Reposette - ‬4 min drive
  • ‪Au Pré d'Oscar - ‬14 min drive
  • ‪L’Estanco - ‬7 min walk
  • ‪La Carline - ‬6 min drive

About this property

Neige et Roc, The Originals Relais

Family ski hotel with full-service spa
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Neige et Roc, The Originals Relais helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a health club and an outdoor tennis court. Free self parking is available.

This 4-star Samoëns hotel is smoke free.

  • 48 guestrooms or units
  • 2 buildings
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neige et Roc, The Originals Relais offers 48 accommodations with a safe and free newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over

Renovations and closures

The property is closed between 4 April and 1 June.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Frequently asked questions

What is the cancellation policy at Neige et Roc, The Originals Relais?

Neige et Roc, The Originals Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Neige et Roc, The Originals Relais?

Yep, Neige et Roc, The Originals Relais has a free self car park.

Is there a spa on site at Neige et Roc, The Originals Relais?

Yep, there is an onsite spa at Neige et Roc, The Originals Relais. You'll enjoy services like sports massages.

Does Neige et Roc, The Originals Relais have a pool?

Neige et Roc, The Originals Relais has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 7:30 PM (Seasonal outdoor pool open from June to September).

Does Neige et Roc, The Originals Relais have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Neige et Roc, The Originals Relais?

Neige et Roc, The Originals Relais features 2 hot tubs, a health club and an indoor pool.

What makes Neige et Roc, The Originals Relais a romantic place to stay?

Romance packages and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Neige et Roc, The Originals Relais.

Is Neige et Roc, The Originals Relais family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Neige et Roc, The Originals Relais is a hit with families.

Does Neige et Roc, The Originals Relais serve breakfast?

Yep, buffet breakfast is offered daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Neige et Roc, The Originals Relais?

No, Neige et Roc, The Originals Relais does not offer an airport shuttle service.

Is there a bar or restaurant at Neige et Roc, The Originals Relais?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neige et Roc, The Originals Relais?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 94 reviews
Rating 8 - Good. 29 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Rupert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family run hotel

Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024

8/10 Good

MICHAEL

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Alpine Hotel, great hosts

Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming - top service!

Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

8/10 Good

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We had an OK stay however we felt the hotel was too busy and there were too many people at the swimming pool/sitting area - there was no social distancing going on - so we didn't feel comfortable about using this facility, which was why we decided to book to stay there in the first place, so that was frustrating! The staff were nice, not very communicative however. The biggest problem however was the lack of air conditioning in the rooms - our room also had a room which got the afternoon/evening sun - it was like a sauna - overnight it was very difficult to sleep in such hot conditions. We also had the world's smallest toilet. However our bathroom had a bath so it was a nice luxury to draw a bath in the morning and open the windows to see the beautiful scenery. Dinner in the eve was nice, service was good, food good but portions a bit small, prices in line with the area. Overall nice enough and in a quite location, but it felt small and claustraphobic inside - wouldn't stay here again.
Stayed 1 night in Jul 2021

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel.

Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only downside, breakfast very overpriced.
Stayed 8 nights in Feb 2020

10/10 Excellent

Adam, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property! Close to everything and the staff bent over backwards to make sure the guests were taken care of.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. Location, jacuzzi and sauna, food, service.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new spar plus swimming pool. Very helpful staff and excellent food
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and decent size room and big bathroom. Great location. I thought that food was great but overpriced. How can you charge €10 for a ham sandwich?
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accomdation and staff and the meals we had were lovely, we cant fault anything other than the cost of breakfast was a bit high but thats a minor thing, but we were charged local taxes when paying but the e mail from yourselves said included taxes, other than that it was fantastic and we will be back next year to try the self catering when we go skiing, regards Kevin and Wendy Whitlocke
Stayed 7 nights in Mar 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in a great location. Fab food and great bar, would recommend for a great alpine skiing experience
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished and clean, friendly staff and excellent breakfast. The last night was windy and the window shutters kept us awake banging in the wind.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising amount of space in studio for 2. Well equipped kitchenette, lovely bath, comfortable bed! Huge balcony with a little late afternoon sun in February!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. Not a fan in Fondue etc so ate in town. It was a stopover hotel. Staff friendly and helpful. It was fine.
Stayed 1 night in Feb 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019