Tierra Activa Organic Farm and Agro-tourism San Agustin

Guests will be asked to pay the following charges at the property:

• You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Airport shuttle fee: COP 240000 per vehicle (return, maximum occupancy 4)
• Airport shuttle fee per child: COP 240000 (return), (up to 18 years old)
• Laundry fee: COP 10000 per day
• Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Air conditioning and heating are not provided. On-site parties or group events are strictly prohibited. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

• There is limited hot water on site.
• Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
• Reservations are needed for massage services and spa treatments. For reservations, contact the farm stay before arrival using the contact information on the booking confirmation.
• Registered guests are the only ones allowed to be in guestrooms.
• To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).