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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
San Antonio hotel in Park Village with free breakfast and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Reception
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)
Outdoor pool
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The price is NZ$128
includes taxes & fees
10 Jan - 11 Jan

Explore the area

Map
4639 Rittiman Road, San Antonio, TX, 78218
  • Brooke Army Medical Center
    6 min drive
  • Morgan's Wonderland
    7 min drive
  • Witte Museum
    9 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Fan
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Suites San Antonio Northeast

Pool
Hot tub
Breakfast included
Parking included
3.6 out of 5, Good, (1002)
The price is NZ$126
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Quality Suites San Antonio Northeast

About the area

San Antonio

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in the centre of San Antonio, 2.7 km (1.7 mi) from Joint Base San Antonio and 4.2 km (2.6 mi) from Brooke Army Medical Center. Highlights at this hotel include free self-service breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Park Village hotel include Frost Bank Center and Shops at Rivercenter.

What's nearby

  • Brooke Army Medical Center - 6 min drive
  • Frost Bank Center - 8 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • Henry B. González Convention Center - 10 min drive
  • River Walk - 10 min drive

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kim's Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

San Antonio hotel in Park Village with free breakfast and fitness centre
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with iPod docking stations and MP3 docking stations. 42-inch Smart televisions come with premium digital channels, first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Is parking available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yep, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has a free self car park.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on 10 Jan 2025 start from NZ$128.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center serve breakfast?

You bet, complimentary self-service brekkie is offered daily from 5:00 AM to 9:00 AM.

Is there a free airport shuttle available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, only service animals are allowed.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 223 out of 627 reviews" "
Rating 8 - Good. 175 out of 627 reviews" "
Rating 6 - Okay. 119 out of 627 reviews" "
Rating 4 - Poor. 48 out of 627 reviews" "
Rating 2 - Terrible. 62 out of 627 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
Stayed 2 nights in Oct 2024

2/10 Terrible

Barbara

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here! Booked for four nights. When checking in, there was a laundry detergent spill, verbally verified by staff, at the front counter. It remained there until I did an early check out on the second day. This was dangerously unsafe. They did not bother to clean the counter and floor. Fitness equipment broken. Pool was unsafe with a broken piece of pipe that can cut people. Reason for early checkout: Found a large cockroach in the bath and was moved to a new room. Found a used condom rapper and a gummy near the bed in the new room and was moved to yet another room. The rooms were not cleaned properly. Was told that I would get a refund but it was a complete lie. They never answered my calls nor the calls from Expedia. Man said he would fire the maid and give me a refund but that was not true. Disappointment.
Stayed 4 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
Stayed 1 night in Sep 2024

2/10 Terrible

Eduardo

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Air conditioner didn't work well until after midnight. Set at 68 and it was hot until way after midnight. Very noisy unit
Stayed 5 nights in Sep 2024

10/10 Excellent

Shannah, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Irma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We Booked 2 rooms for 5 nights , flight was delayed until the next day, so we were told we would get refund for the first night , we didn't. We found a big roach in the bathroom, we got moved to a different room where we found a dirty condom, moved us a 3rd tine it was mid night too tired to pack up and check out, but we did check out the morning (a night early) we were told again that we would get a refund for the night we didnt check in and for the night we found the roaches and for the early check out night! We got back home from our trip contacted expedia and they told us the manager at the hotel denied all of refunds and said that we stayed theyre all 5 nights! We just let it go, even thought we could confirm we werent even in texas the first night and the last night we stayed at a different hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024

8/10 Good

Otis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Stayed 3 nights in Aug 2024

10/10 Excellent

Jazz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Frost center
Everything was top notch. Service was excellent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alec

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay in this hotel. Will stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Bobby

Liked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

YENISEY, MIAMI

Travelled with family
Liked: Staff & service
Disliked: Amenities
Not the place wheeler I come back again.
Stayed 3 nights in Jul 2024

6/10 Okay

Nicolette

Travelled with family and small children
Liked: Staff & service
The staff was AMAZING and very kind. However the hallways were stuffy and muggy and the pull out bed mattress was horrible. The breakfast was not very good. But seriously the staff here is super sweet and wonderful.
Stayed 2 nights in Jul 2024

8/10 Good

Cory

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities
Ditti
Stayed 1 night in Jul 2024

8/10 Good

Karissa

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2024

6/10 Okay

Eric

Stayed 2 nights in Jul 2024

10/10 Excellent

Janeth

Stayed 1 night in Jun 2024

10/10 Excellent

Felecia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, had homeless people around
Stayed 2 nights in Jun 2024