See all properties
Save

Hyatt Regency Hill Country Resort & Spa

4.0 star property
Suburban San Antonio hotel in Far West Side with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Regency Hill Country Resort & Spa

3 outdoor pools, pool cabanas (surcharge), pool loungers
Terrace/patio
Dinner served
Premium bedding, pillow-top beds, in-room safe, desk
Dinner served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • Hill Country Golf Club
    1 min walk
  • Westover Hills Lung Center
    14 min walk
  • San Antonio SeaWorld
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio (Hill Country, Preferred)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Balcony (Hill Country)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (Hill Country)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 8

Similar properties

Pool
Hyatt Vacation Club at Wild Oak Ranch, San Antonio
Pool
Waterslide
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is NZ$503
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Hyatt Vacation Club at Wild Oak Ranch, San Antonio

About the area

San Antonio

A family-friendly stay in San Antonio awaits you at Hyatt Regency Hill Country Resort & Spa. You'll be 11.4 km (7.1 mi) from Ingram Park Mall and 11.5 km (7.1 mi) from Joint Base San Antonio. Highlights at this eco-friendly hotel include 3 outdoor swimming pools, 3 hot tubs and a full-service spa. .A pampering day can include deep-tissue massages and sports massages along with body scrubs, facials and aromatherapy. The restaurant, Antlers Lodge, is open for dinner. Charlie's Long Bar is the hotel's own sports bar, serving drinks along with dinner and light fare. Enjoy the golf course, free water park, 24-hour gym and lazy river. 74002 square feet (6875 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Far West Side hotel include University of Texas at San Antonio and St. Mary's University.

What's nearby

  • Hill Country Golf Club - 1 min walk
  • San Antonio SeaWorld - 6 min drive
  • Aquatica San Antonio Waterpark - 9 min drive
  • Ingram Park Mall - 11 min drive
  • Lackland Air Force Base - 17 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Burger Boy - ‬5 min drive
  • ‪Harbor Market - ‬5 min drive
  • ‪Marco's Pizza - ‬5 min drive

About this property

Hyatt Regency Hill Country Resort & Spa

Suburban San Antonio hotel in Far West Side with 3 outdoor swimming pools
As a guest of Hyatt Regency Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 3 outdoor swimming pools and 3 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 74002 square feet (6875 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Hyatt Regency Hill Country Resort & Spa. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Antonio hotel.

  • 500 guestrooms or units
  • 4 levels
  • Conference rooms
  • 74002 sq ft of conference space
  • 6875 sq. m of conference space
  • Built in 1993
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 21 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • General Store
  • Springhouse Cafe

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 74,002 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 21 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.13 per accommodation, per night.
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self-parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Frequently asked questions

What is the cancellation policy at Hyatt Regency Hill Country Resort & Spa?

Hyatt Regency Hill Country Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Hill Country Resort & Spa?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Hill Country Resort & Spa on 24 Nov 2024 start from NZ$355.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Hill Country Resort & Spa?

Yep, Hyatt Regency Hill Country Resort & Spa has a self car park with in/out privileges for USD 20.00 per night.

Is there a spa on site at Hyatt Regency Hill Country Resort & Spa?

Yep, there is an onsite spa at Hyatt Regency Hill Country Resort & Spa. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hyatt Regency Hill Country Resort & Spa have a pool?

Hyatt Regency Hill Country Resort & Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does Hyatt Regency Hill Country Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Hill Country Resort & Spa?

Hyatt Regency Hill Country Resort & Spa features 3 outdoor pools, 3 hot tubs and golf lessons. All guestrooms come with pillowtop beds and premium bedding.

What makes Hyatt Regency Hill Country Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Hill Country Resort & Spa.

Is Hyatt Regency Hill Country Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Hill Country Resort & Spa is a hit with families.

Does Hyatt Regency Hill Country Resort & Spa serve breakfast?

You bet, full brekkie is served daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Hill Country Resort & Spa?

No, Hyatt Regency Hill Country Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Hill Country Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Regency Hill Country Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Regency Hill Country Resort & Spa?

Dogs are welcome at Hyatt Regency Hill Country Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at Hyatt Regency Hill Country Resort & Spa?

Yep, Hyatt Regency Hill Country Resort & Spa has a 27-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1005 reviews" "
Rating 8 - Good. 195 out of 1005 reviews" "
Rating 6 - Okay. 83 out of 1005 reviews" "
Rating 4 - Poor. 56 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took four kids, two teens and two pre teens and all of them had a great time! We got a rollaway bed for the room with two queens and it was perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay at this resort! My family and I love it here
Stayed 2 nights in Jul 2024

10/10 Excellent

Nabile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great family resort. It is not the place to travel for an adults only vacation. The rooms are updated and the property is beautiful. It's great for walking around with a cocktail. Great dining options and bar options on property. Rooms are not very quiet. Noise comes in from the balcony and the door. The balconies are nice if a little small. We will return and bring the kids along next time.
Stayed 3 nights in Jul 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the dining portions should be more for the money they cost.
Stayed 3 nights in Jul 2024

8/10 Good

Tierra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We overall enjoyed our stay and being close to food and attractions. We like that the resort has plenty of options on site including swimming, food, store, movies and daily activity list. The pools don’t close until 10pm and had plenty of seating. The food prices were good and not overly expensive. More monitoring in the pool area as kids would take over hot tub and jumping off of bridges into 3ft pool. Parking area was close but did not have sufficient lighting at night. You have to pay $20 a day which isn’t bad but there is no other parking. We had an issue with several dogs near are room walking up our daughter and they quickly moved us and was very accommodating. Overall, would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint would be the game room in Charlie's
Stayed 2 nights in Jul 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ariana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked without knowing what to expect. But it honestly exceeded my expectations! I love the family friendly vibes! Definitely will be booking here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire decor was beautiful, rustic and classy! Trees everywhere provided so much shade. The lazy river was so peaceful and I had a blast on the wave machine.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Great rooms, activities for the kids, relaxing lazy river mostly shaded. Could be more eating options. For San Antonio they should have some good Tex-Mex food.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Roberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place for vacation
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon, New Braunfels

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and beautiful. The lazy river feels like you are in nature and pools are nice too. My family enjoyed our three day stay very much.
Stayed 3 nights in Jul 2024

8/10 Good

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being there for the first time. I loved all the things the resort had to offer for my family. Loved the early check in. We only had one issue with our room 3604 which was the sink clogging up. Maintenance did come in to unclog but would drain slowly after.
Stayed 1 night in Jul 2024

8/10 Good

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property! I only have one negative but it was pretty impactful - a giant flying roach in the room - eek! I know it’s Texas but it was terrifying and gross and it flew and we couldn’t find it…until we did. Jump scare! It was hard to sleep after that. They also remodeled the rooms which is great but there was nowhere to hang out towels after the shower. Very odd. We had towels hanging everywhere. Everything else was perfect as usual.
Stayed 2 nights in Jul 2024

4/10 Poor

Samara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking needs improvement big time for both valet parking and self. There isn't enough for either one. It costs $20 for self & $40 for valet PER DAY. The primary restaurant is ridiculously overpriced and not very good. At first I had the cajun chicken over mac & cheese which was drenched in oil, yellow but tasted like nothing at all and I couldn't find the chicken either (tiny pieces). I swapped out for a chicken sandwhich and the bun was horribly dry. I expected so much better in the simplest of ways & because this place is a RESORT. Not a Holiday inn. My husband had a very good steak with potatoes and a few green beans (overpriced @ $36) that he shared with me since it atleast was seasoned with salt untlike my cajun chicken & mac, and was jucier than the chicken and bun. I will say that their breakfast options are amazing and where it's at ($29 per person). The room was gorgeous and the balcony had a couple chairs for 2 plus a table inbetween. The bed was comfortable but most of it other than the down feather comforter was a mess of flat sheets (2 sheets for 2 people under the comforter, 2 more over a bed protector/pad) which honestly caught me off guard and seemed very messy, and cheap. I didn't visit the childrens/family pools but the spa is absolutely amazing, relaxing, and I saw many folks older than I that were giddy about having such a relaxing space away from everyone to be in. The spa pool is $20 per person until 6pm.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip
We usually stay at Hyatt Lost Pines in Bastrop but decided to try a new spot. The hotel was recently renovated and is awesome. I’d say though there are definitely not enough activities or things to do to keep you at the resort. I was looking for a resort to post up at for the 4 days but unfortunately had to leave a few times. The food is also very expensive-to be expected. But overall a nice resort but a 3 day stay tops.
Stayed 3 nights in Jun 2024

10/10 Excellent

Francis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to Hyatt Hill Country for many years now and it never disappoints. It’s a beautiful, peaceful, fun place for the whole family. It’s a great getaway to unwind, play, be pampered and rejuvenate. Look forward to our next visit.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brenna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Family Friendly resort! Tons of kid activities and beautiful grounds.
Stayed 3 nights in Jul 2024