JW Marriott San Antonio Hill Country Resort & Spa (San Antonio, USA): Reviews & Deals from NZ$795

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Luxury hotel with 6 restaurants and 4 outdoor pools

Dates

January 2025

February 2025

4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Bar

includes taxes & fees

4 Jan - 5 Jan

Explore the area

23808 Resort Pkwy, San Antonio, TX, 78261

TPC San Antonio
6 min walk
Methodist Hospital Stone Oak
12 min drive
Rolling Oaks Mall
15 min drive
San Antonio, TX (SAT-San Antonio Intl.)
19 min drive

Room options

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

Pillow-top bed

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

Pillow-top bed

Sleeps 5
2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

Pillow-top bed

Sleeps 5
2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

43 sq m
Sleeps 5
2 Queen Beds

Signature Room, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

43 sq m
Sleeps 5
2 Queen Beds

Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

Pillow-top bed

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

43 sq m
Sleeps 5
2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

Pillow-top bed

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

Pillow-top bed

Sleeps 5
2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Separate bedroom

83 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Separate bedroom

Sofa bed

83 sq m
Sleeps 5
1 King Bed

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

Down duvet

43 sq m
Sleeps 5
2 Queen Beds

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

Down duvet

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, Non Smoking, Golf View

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Separate bedroom

83 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Down duvet

Blackout curtains

43 sq m
Sleeps 5
2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Smart TV

Sofa bed

Blackout curtains

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

17 Jan - 18 Jan

About the area

San Antonio

A luxury stay in San Antonio awaits you at JW Marriott San Antonio Hill Country Resort & Spa. You'll be 18.8 km (11.7 mi) from Morgan's Wonderland and 24.9 km (15.4 mi) from The Shops of La Cantera. Highlights at this family-friendly hotel include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Lantana Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Cibolo Moon, serves Tex-Mex cuisine and is open for breakfast, lunch and dinner. High Velocity is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy access to 2 hot tubs and 2 outdoor tennis courts along with a golf course and a free water park. 260000 square feet (24155 square metres) of event facilities include 19 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a gym and a lazy river. Buffet breakfast is available. There's also the convenience of valet parking. .Places within a 30-minute drive of this 4.5-property class San Antonio hotel include San Antonio Zoo and Aquarium and Six Flags Fiesta Texas.

What's nearby

TPC San Antonio - 6 min walk
San Antonio Zoo and Aquarium - 23 min drive
Six Flags Fiesta Texas - 25 min drive
Natural Bridge Caverns - 30 min drive
Natural Bridge Wildlife Ranch - 37 min drive

Getting around

San Antonio Station - 26 min drive
San Antonio International Airport (SAT) - 19 min drive

Restaurants

‪In-N-Out Burger - ‬8 min drive
‪HTeaO - Stone Oak - ‬6 min drive
‪Marco's Pizza - ‬6 min drive
‪Chipotle Mexican Grill - ‬8 min drive
‪P. Terry's Burger Stand #24 - ‬8 min drive

About this property

JW Marriott San Antonio Hill Country Resort & Spa

Luxury hotel with 6 restaurants and 4 outdoor pools

As a guest of JW Marriott San Antonio Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 4 outdoor swimming pools and 2 hot tubs are also on site. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 260000 square feet (24155 square metres) and includes a conference centre. A children's pool, a health club, and spa services are also featured at the luxury JW Marriott San Antonio Hill Country Resort & Spa. Parking is available for a fee.

This 4.5-star San Antonio hotel is smoke free.

1002 guestrooms or units

9 levels

10 buildings

6 dining venues

4 bars or lounges

Conference rooms

260000 sq ft of conference space

24155 sq. m of conference space

Built in 2010

Deli

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Corner/local shop

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Bar by the pool

JW Marriott San Antonio Hill Country Resort & Spa offers 1002 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Lantana Spa has 30 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (USD 29 per day; includes in/out privileges)
Covered valet parking on site (USD 45 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee: USD 32 to 39 for adults and USD 15 to 19 for children
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

18 Oaks
Cibolo Moon
Crooked Branch
High Velocity
Rivertop Grill

Things to do

2 outdoor tennis courts
2 spa tubs
24-hour gym
36-hole golf course
4 outdoor pools
Arcade/game room
Basketball
Billiards/pool table
Children's pool
Fitness classes
Free water park
Full-service spa
Game viewing
Games
Golf
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Lazy river
Library
Pro golf lessons
Pro golf shop
Shopping
Table tennis
TV in common areas
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Children's games
Children's pool
Free cot
Free water park access
Grocery/convenience store
In-room refrigerator
Laundry facilities
Lazy river
Lifeguards on site
Pool gate
Rollaway/extra bed (surcharge)
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

19 meeting rooms
24-hour business centre
Computer station
Conference centre (260,000 square foot of space)

Outdoors

Firepit
Garden
In a nature reserve
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

30 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Sauna
Spa open daily
Spa tub
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

65-inch smart TV with premium cable channels
IPod dock
Netflix
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Late-night room service
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from December 2 2024 to December 6 2024 (dates subject to change):

Swimming pool

The following facilities are closed seasonally each year. They will be closed from 2 October to 3 October:

One of the dining venues

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 25.00 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

1.240 per cent destination fee will be charged.
Resort fee: USD 56.00 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
Fitness/yoga classes
Health club access
In-room bottled water
In-room coffee
In-room safe
Laundry facilities
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 32 to 39 for adults and USD 15 to 19 for children
Fee for in-room wireless Internet: USD 15.95 per day (rates may vary)
Fee for in-room wired Internet: USD 15.95 per day (rates may vary)
Self-parking fee: USD 29 per day (in/out privileges)
Valet parking fee: USD 45 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hill

JW Marriott Hill Resort

JW Marriott San Antonio Hill Country

JW Marriott San Antonio Hill Country Resort

Marriott Hill

Jw Marriott San Antonio Hill Country Hotel San Antonio

Jw Marriott San Antonio Hill Country Resort And Spa

JW Marriott Hill Country Resort

JW Marriott Hill Country

Jw Marriott San Antonio Hill Country Hotel San Antonio

JW Marriott San Antonio Hill Country Resort Spa

Frequently asked questions

What is the cancellation policy at JW Marriott San Antonio Hill Country Resort & Spa?

JW Marriott San Antonio Hill Country Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott San Antonio Hill Country Resort & Spa?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at JW Marriott San Antonio Hill Country Resort & Spa on 4 Jan 2025 start from NZ$686.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott San Antonio Hill Country Resort & Spa?

Yep, JW Marriott San Antonio Hill Country Resort & Spa has a self car park with in/out privileges for USD 29 per day.

Is there a spa on site at JW Marriott San Antonio Hill Country Resort & Spa?

Yep, Lantana Spa is available for guests. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does JW Marriott San Antonio Hill Country Resort & Spa have a pool?

JW Marriott San Antonio Hill Country Resort & Spa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The swimming pool will be unavailable from December 2 2024 to December 6 2024 (dates subject to change).

Does JW Marriott San Antonio Hill Country Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JW Marriott San Antonio Hill Country Resort & Spa?

JW Marriott San Antonio Hill Country Resort & Spa features 4 outdoor pools, 2 hot tubs and a health club. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes JW Marriott San Antonio Hill Country Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott San Antonio Hill Country Resort & Spa.

Is JW Marriott San Antonio Hill Country Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott San Antonio Hill Country Resort & Spa is a hit with families.

Does JW Marriott San Antonio Hill Country Resort & Spa serve breakfast?

Yeah, buffet breakfast is served at JW Marriott San Antonio Hill Country Resort & Spa.

Is there a free airport shuttle available at JW Marriott San Antonio Hill Country Resort & Spa?

No, JW Marriott San Antonio Hill Country Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott San Antonio Hill Country Resort & Spa?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from October 2 until October 3.

What time are check-in & check-out at JW Marriott San Antonio Hill Country Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at JW Marriott San Antonio Hill Country Resort & Spa?

No, pets are not allowed.

Is there a golf course on site at JW Marriott San Antonio Hill Country Resort & Spa?

Yep, JW Marriott San Antonio Hill Country Resort & Spa has a 36-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

JW Marriott San Antonio Hill Country Resort & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Poor

Oscar

3 Oct 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Neiruz

Travelled with family and small children

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you, the girls loved it coming back sure 😉

Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio, San Antonio

29 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Ramona

26 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children, Travelled with partner

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. We swam at the facility and were taken care of perfectly. The only thing is that maybe some different kind of cleaning supplies should be used. The room we were in smelled a bit musty.

Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha

18 Sept 2024

Liked: Cleanliness

Stayed 2 nights in Sep 2024

8/10 Good

Charles

16 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Susie

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Dillon

15 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Talia

12 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Thuy, Arlington

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

KAREN

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is beautiful. We celebrated a birthday trip for my daughter and myself, along with our family. Unfortunately the pool water was fairly cold. Since advertising, you have heat controlled pools, we were disappointed since we chose this resort for swimming. Most people were jumping out of the pool after stepping in and stating the same. The hotel was great and we were allowed a late checkout to try the pool again, but unfortunately, we mostly kept to the hot tub. I think this is a 5 star property during hot temperatures in the summer, we missed the heat by a week. Beautiful resort!

Stayed 1 night in Sep 2024

8/10 Good

Ann

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at the JW. The property was very well maintained. Our rooms was clean and comfortable. The noise from disrespectful kids running up and down the hall was bothersome but not the hotels fault. There are plenty of options to eat or get a drink on site. We really liked that there were lots of places to hang out, to either play games, sit and visit or just curl up with a book. We loved the fireplaces all over the property. The water park area was great, even for an older couple without children. We were there Labor Day and the two days following. Once the holiday crowd left, we felt like we nearly had the resort to ourselves. They did close down the restaurant and bar in the water park because it was so slow which was inconvenient, but the small crowd made it worth it. We will definitely be back again and recommend to our family and friends.

Stayed 3 nights in Sep 2024

10/10 Excellent

Eva

9 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

alma b

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful experience ! Highly recommend. Staff were always courteous, cheerful and accommodating. The water park was a plus!

Stayed 2 nights in Sep 2024

6/10 Okay

Kent

Travelled with family

8 Sept 2024

Liked: Staff & service, amenities

Enjoyed my stay for the most part, but I did not enjoy the ants in my bed. Got bitten a few times. Had to sleep on top of the covers to avoid being bitten any further. Brought it to the staff's attention after the first night, but the problem was not solved. At checkout there was an employee with bug killer on my floor. The person at check out said they had similar complaints from other guests that weekend. I realize with it being Labor Day weekend that there probably wasn't another room they could move me too. I basically tried to avoid my room as much as possible by staying by the pool. Would have been an awesome experience, but ants in the bed is a big problem.

Stayed 2 nights in Aug 2024

10/10 Excellent

James

8 Sept 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Sakphearvy

Travelled with family

7 Sept 2024

Liked: Staff & service, property conditions & facilities

Beautiful property

Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

6 Sept 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The waiters at the lobby were amazing and one of the clerks made us feel very safe and comfortable since we arrived.

Stayed 4 nights in Jul 2024

10/10 Excellent

Albert

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

4/10 Poor

Chafic, Frisco

Travelled with family, Travelled with family and small children

3 Sept 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

We were given a handicap-accessible room that was outdated and in need of renovation, even though I never requested one. The shower was old and constantly dripping, and the sink clogged multiple times during our stay. The room definitely needs an update. Additionally, the hotel doesn't offer free charging for electric cars. Instead, they charge the valet fee of $45, which is quite steep considering other hotels offer free charging for members. It doesn’t even need to be a fast charger—just a regular outlet would suffice. The hotel should really improve in this area.

Stayed 3 nights in Aug 2024

10/10 Excellent

HECTOR

Travelled with family and small children

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property with great amenities

Stayed 3 nights in Aug 2024

10/10 Excellent

Peggie

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to spend a relaxing holiday weekend! We enjoyed the adult pool, restaurants, bars and walking trails.

Stayed 3 nights in Aug 2024

8/10 Good

rodolfo

Travelled with family and small children

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

pool area service was great. cleanliness was good. lots of children activities overall great first time experience

Stayed 2 nights in Aug 2024

JW Marriott San Antonio Hill Country Resort & Spa

Photo gallery for JW Marriott San Antonio Hill Country Resort & Spa

Reviews

Excellent

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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

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View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking

Signature Room, 1 King Bed with Sofa bed, Non Smoking

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View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Room, 2 Queen Beds, Balcony (Hearing Accessible)

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View all photos for Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

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View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony

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View all photos for Signature Room, 2 Queen Beds, Non Smoking (Balcony)

Signature Room, 2 Queen Beds, Non Smoking (Balcony)

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View all photos for Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

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View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

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View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

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View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

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View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

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View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

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View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

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View all photos for Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

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View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

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View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

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View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

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View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

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View all photos for Studio Suite, 1 Bedroom, Non Smoking, Golf View

Studio Suite, 1 Bedroom, Non Smoking, Golf View

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View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

Highlights

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

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Hyatt Place San Antonio–North/Stone Oak

Hyatt Place San Antonio–North/Stone Oak

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