Tru by Hilton San Antonio Lackland Sea World

2.5 star property
San Antonio hotel in Far West Side with free breakfast and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Indoor pool
Exterior
Lobby
Room, 1 King Bed, Accessible (Roll-In Shower)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    6 min drive
  • Ingram Park Mall
    7 min drive
  • San Antonio SeaWorld
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

At Tru by Hilton San Antonio Lackland Sea World, you'll be 10.6 km (6.6 mi) from Lackland Air Force Base and 21.3 km (13.2 mi) from River Walk. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area, laundry facilities and a microwave in a common area. Free on-the-go breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 15-minute drive of this Far West Side hotel include Lackland Air Force Base Visitor Center and San Antonio River.

What's nearby

  • Ingram Park Mall - 7 min drive
  • San Antonio SeaWorld - 8 min drive
  • Lackland Air Force Base Visitor Center - 9 min drive
  • Aquatica San Antonio Waterpark - 11 min drive
  • Lackland Air Force Base - 13 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

San Antonio hotel in Far West Side with free breakfast and 24-hour fitness centre
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 5 levels
  • Built in 2019
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Frequently asked questions

What is the cancellation policy at Tru by Hilton San Antonio Lackland Sea World?

Tru by Hilton San Antonio Lackland Sea World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton San Antonio Lackland Sea World?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton San Antonio Lackland Sea World on 1 Dec 2024 start from NZ$174.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton San Antonio Lackland Sea World?

Yep, Tru by Hilton San Antonio Lackland Sea World has a free self car park.

Does Tru by Hilton San Antonio Lackland Sea World have a pool?

Tru by Hilton San Antonio Lackland Sea World has an indoor pool.

Is Tru by Hilton San Antonio Lackland Sea World family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as highchairs in the guestrooms, it's no surprise that Tru by Hilton San Antonio Lackland Sea World is a hit with families.

Does Tru by Hilton San Antonio Lackland Sea World serve breakfast?

You bet, our guests are hooked on the free on-the-go breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton San Antonio Lackland Sea World?

No, Tru by Hilton San Antonio Lackland Sea World does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton San Antonio Lackland Sea World?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1003 reviews" "
Rating 8 - Good. 213 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 63 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping centers, good breakfast with delicious Mexican salsa and great customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 1 night in Aug 2024

6/10 Okay

Tiana

Travelled with family
The location is convenient for Sea World. The hotel could have been cleaner & kept better. Other reviews mentioned car break in, thank God i did not have an issue! Before you travel totally clean the inside of it & leave nothing in it! I absolutely hated the fact that house keeping only came every other day and we weren't notified at check-in!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lashea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It felt very comfortable
Stayed 6 nights in Aug 2024

10/10 Excellent

chaundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Sarah the front desk clerk was helpful. Breakfast team was good, Breakfast had a variety of breakfast items.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great Food Everything was just Great!!!!
Stayed 1 night in Aug 2024

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the location of the hotel, because it was close to proximity to our activities in San Antonio. However, we had to continuously ask for towels (we stayed for 3 days and I know they come tidy up every other day) because housekeeping didn’t leave any towels when the came to attend to the room. Also, the breakfast was subpar at best and was very confusing. It was in separate sides of the hotel. The staff was very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Emma, SALT LAKE CITY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
RECOMMENDED. JUST POOL IS NOT NICE BUT THE REST IS COMFORTABLE AND FOOD IS GOOD
Stayed 2 nights in Aug 2024

10/10 Excellent

Altavia

Liked: Cleanliness
It was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Griselda

Travelled with family
At Arrival the front desk Girl was really nice and answer my questions, The room was Clean it smell good, Restroom was clean we had enough towels, Rosa and Ruben were in charge of the Breakfast they were Super attendant and helpful! I will definitely be going Back
Stayed 3 nights in Aug 2024

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was so good ..thank you Mrs Rosa and Roberto for cooking that delicious food and that Mexican salsa the best!! 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Pompilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chiamaka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and ms Rosa makes the best salsa.
Stayed 2 nights in Jul 2024

4/10 Poor

Rafaela, Little Elm

Travelled with family
Disliked: Cleanliness
The room smell cigarette smoke, which was covered up with potpourri spray on the beddings. The bathroom was dirty with pubic hairs and shower floor needs scrubbing. Rust on the metal frame in the bathroom & hole on the wall.
Stayed 1 night in Aug 2024

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not up to my standard but if you can stay at a motel youd love it here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nely, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ARMINE

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD AREA TO STAY
Stayed 2 nights in Jul 2024

10/10 Excellent

Grecia

Stayed 1 night in Jul 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff members. Attentive and quick. Very clean and excellent location
Stayed 2 nights in Jul 2024

4/10 Poor

William

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was dirty and cold. The blinds in our room were broken and off the rails, we had to put them back in the guides. The paint was peeling off all round the room. The bathroom door didn’t close or lock In our room.
Stayed 2 nights in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024