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Hotel Riu Palace Maspalomas - Adults Only

5.0 star property
Elegant adults-only beach hotel with 2 outdoor pools

Photo gallery for Hotel Riu Palace Maspalomas - Adults Only

Reception
Junior Suite, Balcony, Garden View (Superior)
Porch
Junior Suite, Balcony, Garden View (Superior)
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
The current price is NZ$481
includes taxes & fees
1 May - 2 May

Explore the area

Map
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Maspalomas Dunes
    ‪3 min walk‬
  • English Beach
    ‪15 min walk‬
  • Yumbo Shopping Center
    ‪19 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

View all photos for Junior Suite, Balcony, Garden View (Superior)

Junior Suite, Balcony, Garden View (Superior)

Junior Suite, Balcony, Garden View (Superior)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Ceiling fan
Sofa bed
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Sea View

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Balcony, Garden View

Junior Suite, Balcony, Garden View

Junior Suite, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Ceiling fan
Sofa bed
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

San Bartolomé de Tirajana

A luxury stay in San Bartolomé de Tirajana awaits you at Hotel Riu Palace Maspalomas - Adults Only. Within a 5-minute stroll you'll find Maspalomas Dunes and Yumbo Shopping Center within a 20-minute walk. Highlights at this beach hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .The buffet restaurant, Main restaurant, is open for breakfast and dinner. Lobby bar / Lounge bar is the hotel's own lobby lounge. Enjoy the gym, sauna and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas and spa services. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. .Within a 15-minute drive of this 5-property class Playa del Ingles hotel, attractions include Maspalomas Lighthouse and Salobre Golf Resort.

What's nearby

  • Maspalomas Dunes - 3 min walk - 0.3 km
  • English Beach - 15 min walk - 1.3 km
  • Yumbo Shopping Center - 19 min walk - 1.6 km
  • Maspalomas Lighthouse - 10 min drive - 6.1 km
  • Maspalomas Beach - 13 min drive - 6.4 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 32 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬16 min walk
  • ‪Ristorante Italiano al Circo - ‬12 min walk
  • ‪Columbus I - ‬15 min walk
  • ‪Café Mozart II - ‬14 min walk

About this property

Hotel Riu Palace Maspalomas - Adults Only

Elegant adults-only beach hotel with 2 outdoor pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Riu Palace Maspalomas - Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a health club, a steam room and a garden. A complete renovation of Hotel Riu Palace Maspalomas - Adults Only was completed in July 2021.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Riu Palace Maspalomas - Adults Only offers 367 air-conditioned accommodations with minibars and complimentary bathrobes. Rooms open to balconies. Satellite televisions are provided.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Centre. Services include massages. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

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Hotel Riu Palace Oasis

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 651 reviews
The price is NZ$445
includes taxes & fees
22 May - 23 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Krystal
  • Lobby bar / Lounge bar
  • Main restaurant
  • Pool Restaurant
  • Poolside bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Maspalomas Palace Hotel
Maspalomas Palace Riu
Maspalomas Riu Palace Hotel
Riu Maspalomas
Riu Maspalomas Palace
Riu Maspalomas Palace Hotel
Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas Adults Only
Hotel Riu Palace Maspalomas - Adults Only Hotel

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Maspalomas - Adults Only?

Hotel Riu Palace Maspalomas - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Palace Maspalomas - Adults Only?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Maspalomas - Adults Only on 1 May 2025 start from NZ$481.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Riu Palace Maspalomas - Adults Only?

Yep, Hotel Riu Palace Maspalomas - Adults Only is a short 15-minute walk from English Beach. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at Hotel Riu Palace Maspalomas - Adults Only?

Yep, Wellness Centre is available for guests. You'll enjoy services like massages.

Does Hotel Riu Palace Maspalomas - Adults Only have a pool?

Hotel Riu Palace Maspalomas - Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Maspalomas - Adults Only?

Hotel Riu Palace Maspalomas - Adults Only features 2 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Maspalomas - Adults Only a romantic place to stay?

Al fresco dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Maspalomas - Adults Only.

Is Hotel Riu Palace Maspalomas - Adults Only family-friendly?

No, Hotel Riu Palace Maspalomas - Adults Only is an adults-only property.

Does Hotel Riu Palace Maspalomas - Adults Only serve breakfast?

Yeah, free buffet brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Maspalomas - Adults Only?

No, Hotel Riu Palace Maspalomas - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Maspalomas - Adults Only?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Maspalomas - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Maspalomas - Adults Only?

No, pets are not allowed.

Hotel Riu Palace Maspalomas - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 415 reviews
Rating 8 - Good. 106 out of 415 reviews
Rating 6 - Okay. 17 out of 415 reviews
Rating 4 - Poor. 5 out of 415 reviews
Rating 2 - Terrible. 5 out of 415 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities

Un palace ?

Nous avons été déçu par notre chambre. Elle été située en rez de chaussée exposée nord. Il y faisait froid (18/19°) et pas de chauffage ! La réception nous a dit qu'il n'y avait pas de chauffage aux Canaries ! Nous avons dû de mander deux couvertures et mon conjoint est tombé malade. Nous connaissions cet hôtel et pensions que pour un cinq étoiles nous aurions un meilleur service. Un hôtel 5 étoiles doit être parfait !
Stayed 10 nights in Jan 2025

10/10 Excellent

Maria de los angeles Romano, reston

Travelled with partner
Liked: Amenities
The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

NICHOLAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fabulous hotel couldn’t fault anything one of the best hotels we have stayed in with a special thank you to all the staff for making our holiday so memorable
Stayed 10 nights in Nov 2024

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.
Stayed 2 nights in Nov 2024

4/10 Poor

Nolan

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer services on departure

front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
Stayed 4 nights in Oct 2024

8/10 Good

Tiina

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
Stayed 5 nights in Sep 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Brian

Stayed 5 nights in Jun 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful hotel that could improve the food

This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
Stayed 8 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper five star hotel in every way. Loved the wide range of food and swimming pools.
Stayed 3 nights in Apr 2024

10/10 Excellent

stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel

Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
Stayed 5 nights in Mar 2024

4/10 Poor

Ravinder

Stayed 5 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort

Wonderful staff

A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services. RIU hotels provide a wonderful personally experience from start to finish. Thank you again Ash & Meeny
Stayed 4 nights in Jan 2024

2/10 Terrible

Christopher

Stayed 3 nights in Nov 2023

10/10 Excellent

jit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very courteous and cannot do enoigh to make your stay pleasant
Stayed 7 nights in Oct 2023

8/10 Good

FIONA, Edinburgh-

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This didn’t get 5 starts due to a few irritating things. I would definitely return so don’t take these as off putting - just have an awareness! €25 for the safe at a five star hotel is ridiculous, I was in an Ibis earlier in the year and it was free! The noise from the housekeeping team in the morning was awful, I know they have a job to do but the paying customers are on holiday and don’t want to be woken at 7.15 every morning. There was a stupid motion activated light in the bathroom that clicked on and off every 3 seconds - please deactivate these The food was fine with a huge variety but not any different to any all inclusive buffet…..why do they not offer an all inclusive option?
Stayed 7 nights in Sep 2023

2/10 Terrible

Ian

Stayed 21 nights in Apr 2023

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2023

10/10 Excellent

Barry

Stayed 3 nights in Mar 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023