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Kumara Serenoa by Lopesan Hotels

4.0 star property
Upscale eco-certified hotel near Yumbo Shopping Center

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Photo gallery for Kumara Serenoa by Lopesan Hotels

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Minibar, in-room safe, desk, laptop workspace
Buffet
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • All-inclusive
    All-inclusiveAll-inclusive
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast included
    Breakfast includedBreakfast included

Explore the area

Map
Touroperador fritidsresor 4, San Bartolome de Tirajana, Gran Canaria, 35100
  • Popular LocationMaspalomas Lighthouse6 min drive
  • Popular LocationYumbo Shopping Center7 min drive
  • Popular LocationMaspalomas Dunes7 min drive
  • AirportLas Palmas (LPA-Gran Canaria)23 min drive

Room options

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Adults Only Junior Suite (+18 years)

Adults Only Junior Suite (+18 years)

Adults Only Junior Suite (+18 years)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout curtains
Hairdryer
  • 27 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Adults Only Suite (+18 years)

Adults Only Suite (+18 years)

Adults Only Suite (+18 years)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Similar properties

Pool
Lopesan Costa Meloneras Resort & Spa
Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (1008)
The price is NZ$436
for 1 night
includes taxes & fees
16 Jul - 17 Jul
Lopesan Costa Meloneras Resort & Spa

About the area

San Bartolome de Tirajana

At Kumara Serenoa by Lopesan Hotels you'll be 2.2 km (1.4 mi) from Yumbo Shopping Center and 4 km (2.5 mi) from Maspalomas Dunes. Highlights at this eco-friendly hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The buffet restaurant, Palmera Buffet, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool, pool loungers and lifeguards on site. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Maspalomas hotel include Maspalomas Lighthouse and Aqualand Maspalomas.

What's nearby

  • Maspalomas Beach - 6 min drive
  • Maspalomas Lighthouse - 6 min drive
  • Yumbo Shopping Center - 7 min drive
  • Maspalomas Dunes - 7 min drive
  • Meloneras Beach - 11 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 23 min drive

Restaurants

  • ‪Ristorante Italiano al Circo - ‬5 min drive
  • ‪B2 Burgerbar - ‬5 min drive
  • ‪Que Pasa Tío - ‬7 min drive
  • ‪Sosialkontoret bar cafe - ‬4 min drive
  • ‪San Fermin - ‬5 min drive

About this property

Kumara Serenoa by Lopesan Hotels

Upscale eco-certified hotel near Yumbo Shopping Center
Some rates at Kumara Serenoa by Lopesan Hotels are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Kumara Serenoa by Lopesan Hotels, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Kumara Serenoa by Lopesan Hotels. Self parking is free. A complete renovation of Kumara Serenoa by Lopesan Hotels was completed in June 2020.

This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 1 floor
  • 144 guestrooms or units
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Built in 1988
  • Floor
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

Outdoor space

  • Deck/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolome de Tirajana

Frequently asked questions

What is the cancellation policy at Kumara Serenoa by Lopesan Hotels?

Kumara Serenoa by Lopesan Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kumara Serenoa by Lopesan Hotels?

Yep, Kumara Serenoa by Lopesan Hotels has a free self car park.

Are there any beaches close to Kumara Serenoa by Lopesan Hotels?

The closest beach to Kumara Serenoa by Lopesan Hotels is Amadores Beach (14.6 km).

Does Kumara Serenoa by Lopesan Hotels have a pool?

Kumara Serenoa by Lopesan Hotels has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Kumara Serenoa by Lopesan Hotels a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Kumara Serenoa by Lopesan Hotels.

Does Kumara Serenoa by Lopesan Hotels serve breakfast?

Yeah, free buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Kumara Serenoa by Lopesan Hotels?

No, Kumara Serenoa by Lopesan Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Kumara Serenoa by Lopesan Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kumara Serenoa by Lopesan Hotels?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kumara Serenoa by Lopesan Hotels?

No, pets are not allowed.

Is there a golf course on site at Kumara Serenoa by Lopesan Hotels?

There isn't one on site, but Maspalomas Golf Course is a short 18-minute walk away.

Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 234 reviews" "
Rating 8 - Good. 73 out of 234 reviews" "
Rating 6 - Okay. 21 out of 234 reviews" "
Rating 4 - Poor. 4 out of 234 reviews" "
Rating 2 - Terrible. 2 out of 234 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.
Stayed 3 nights in Mar 2024

10/10 Excellent

Simran

Stayed 3 nights in Jan 2024

10/10 Excellent

Maciej

Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times, it’s great for a relaxing break with a nice pool
Stayed 5 nights in Nov 2023

8/10 Good

Andree-Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Ross Oliver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Stayed 3 nights in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Stayed 3 nights in Jun 2023

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place outside noisy center!
Amazing place with amazing service!
Stayed 2 nights in May 2023

10/10 Excellent

Dragan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing pool and overall beautiful property.
Stayed 5 nights in Mar 2023

8/10 Good

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
Stayed 2 nights in Feb 2023

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Stephen John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A

8/10 Good

David, london

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

6/10 Okay

Michael Joseph

Liked: Property conditions & facilities
Disliked: Cleanliness
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Stayed 11 nights in Sep 2022

10/10 Excellent

Nien-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Dhruven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Stayed 5 nights in Jul 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Broken A/C
Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
Stayed 4 nights in Jul 2022

8/10 Good

Raminder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel , plan your travel
the stay was great - nice pool, entertainment, reception staff really helpful Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!) You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places There’s an excellent shuttle bus a few times a day to two local beaches though Take your own nespresso pods as very expensive to buy from hotel Otherwise great !
Stayed 7 nights in Apr 2022

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bit too far from the beach although a bus is provided.
Stayed 7 nights in Mar 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very efficient and looking after all guests needs. Hotel rooms spotless daily cleaning service. Second stay in hotel within 6 months hope to return later in year.
Stayed 14 nights in Mar 2022

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Star perfection in Gran Canaria
We had a fabulous week at the Kumara with great experienced staff. Who couldn't do enough to keep things running smoothly. The food choices were exceptional. The junior suite clean and modern and facilities around the hotel good. Walking to the beach and other venues us about 20 minutes but pleasant enough if you are able.
Pool fab!
Stayed 3 nights in Feb 2022