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Grupotel Orquidea

4.0 star property
Stylish hotel on the shore with 4 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Grupotel Orquidea

Exterior
On the beach, black sand, beach volleyball
Lobby sitting area
Balcony view
In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Viejos Tendereteros S/N, San Bartolomé de Tirajana, Las Palmas, 35100
  • Bahía Feliz
    10 min walk
  • El Aguila Beach
    18 min walk
  • Sioux City Park
    6 min drive
  • Las Palmas (LPA-Gran Canaria)
    24 min drive

Room options

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is NZ$288
for 1 night
includes taxes & fees
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Servatur Waikiki

About the area

San Bartolomé de Tirajana

A family-friendly stay in San Bartolomé de Tirajana awaits you at Grupotel Orquidea. Within steps you'll find Bahía Feliz and Las Palmas Beaches within a 15-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include Swedish massages, sports massages and aromatherapy along with access to the sauna and hot tub. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site gym, Turkish bath/hammam and sauna. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. .Within a 15-minute drive of this 4-property class Bahia Feliz hotel, attractions include Yumbo Shopping Center and Maspalomas Dunes.

What's nearby

  • Bahía Feliz - 10 min walk
  • San Agustin Beach - 5 min drive
  • Sioux City Park - 6 min drive
  • Yumbo Shopping Center - 12 min drive
  • Maspalomas Dunes - 14 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪El Capitan - ‬5 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

Stylish hotel on the shore with 4 outdoor swimming pools
Some rates at Grupotel Orquidea are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 2 meeting rooms available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Grupotel Orquidea.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 255 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Grupotel Orquidea offers 255 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

What is the cancellation policy at Grupotel Orquidea?

Grupotel Orquidea offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Grupotel Orquidea?

Yep, Grupotel Orquidea is on Bahía Feliz. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Grupotel Orquidea?

Yep, there is an onsite spa at Grupotel Orquidea. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and Swedish massages.

Does Grupotel Orquidea have a pool?

Grupotel Orquidea has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Grupotel Orquidea have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grupotel Orquidea?

Grupotel Orquidea features 4 outdoor pools, a full-service spa and 3 restaurants.

Is Grupotel Orquidea family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grupotel Orquidea is a hit with families.

Is there a free airport shuttle available at Grupotel Orquidea?

No, Grupotel Orquidea does not offer an airport shuttle service.

Is there a bar or restaurant at Grupotel Orquidea?

Yep, Grupotel Orquidea has 3 restaurants.

What time are check-in & check-out at Grupotel Orquidea?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grupotel Orquidea?

No, only service animals are allowed.

Grupotel Orquidea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 52 reviews" "
Rating 8 - Good. 19 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Holiday totally ruined. Avoid!
Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

10/10 Excellent

carolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza, la comida y el personal muy amable. No me gustó que no te permitan comer en la zona de la piscina.
Stayed 1 night in Jun 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Estupendo
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
3 stjärnor!
Hotellet är ej 4 stjärnigt! Max 3! Rummen är helt ok, inte så rena och små detaljer som visar att det inte är 4 stjärnigt! Lamporna är trasiga. Hissarna var det värsta jag har vart med om! Om priset per natt är samma som Radison Blue så rekommenderar jag starka att välja Radison Blue!
Stayed 2 nights in Feb 2024

6/10 Okay

Lidia Gómez

Travelled with family
Liked: Staff & service
Un 4* cortito
Stayed 5 nights in Feb 2024

10/10 Excellent

Mikael

Stayed 6 nights in Feb 2024

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jätte trevlig
Stayed 4 nights in Jan 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bona opció, aprop de tot, linia de bus devant , zona de restaurants variats devant , per nosaltres estada perfecte
Stayed 6 nights in Jan 2024

8/10 Good

Hans Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Therese

Stayed 7 nights in Jan 2024

8/10 Good

Massimo

Liked: Cleanliness, staff & service
Arrivati giorno 24 gennaio ora di cena, cibo abbondante e di qualità ottima per un buffet. Gli spazi esterni enormi con lettini anche sui prati con erbetta curatissima con il mare a pochi metri, i lettini in sostanza sono fronte mare, diverse piscine snack e bevande per all inclusive a tutte le ore ( di scarsa qualità i liquori con all inclusive) La camera che ci è stata assegnata all’arrivo su nostra richiesta ( avevamo prenotato vista mare) ci è stata cambiata con una fronte mare la cui vista era mozzafiato) Il personale della reception e il direttore hanno cercato di accontentare la nostra richiesta di avere un canale televisivo italiano, senza risultato. Un grazie di cuore al direttore e a eros Fernando della reception per l’attenzione che ci hanno dato
Stayed 3 nights in Jan 2024

8/10 Good

Hans Ulrich

Stayed 3 nights in Jan 2024

10/10 Excellent

Sonia

Stayed 2 nights in Dec 2023

8/10 Good

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the swiming poll too crowd; too many thing s to eat, I would prefer less choice but better quality
Stayed 7 nights in Nov 2023

10/10 Excellent

Eric

Stayed 3 nights in Nov 2023

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eche en falta aparcamiento
Stayed 2 nights in Sep 2023

8/10 Good

Mónica maría

Stayed 5 nights in Aug 2023

10/10 Excellent

julio

Travelled with partner
Liked: Amenities
La verdad súper contentos con los días que emos pasado en el hotel Orquídea,tan con las instalaciones como con los empleados súper hablamos educados y un trato excelente se mea echo súper corto los días quee estado.el año que viene repetiré y sobre todo más día,,,muchísimas gracias a todos por el trato y la amabilidad,les recomiendo a todos el hotel Orquídea.
Stayed 4 nights in Jul 2023