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Hotel Cristal

4.0 star property
Family-friendly hotel with full-service spa and health club

Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, pool loungers
Bar (on property)
Property entrance
Couples treatment room(s), sauna, hot tub, steam room
Standard Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400
  • Cathedral of Our Lady of Nahuel Huapi
    ‪4 min walk‬
  • Civic Center Bariloche
    ‪5 min walk‬
  • Museum of Patagonia
    ‪5 min walk‬
  • Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed OR 3 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private hot tub
Heating
Free cots/infant beds
Fridge
LCD TV
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Trundle Beds

View all photos for Room Standard

Premium bedding, down duvets, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

San Carlos de Bariloche

A family-friendly stay in the heart of San Carlos de Bariloche awaits you at Hotel Cristal. Within a short 5-minute stroll, you'll find Civic Center Bariloche and Cathedral of Our Lady of Nahuel Huapi. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Calma can include hot stone massages, sports massages and aromatherapy along with access to the sauna and hot tub. The restaurant, La Cascada, serves international cuisine and is open for breakfast, brunch and lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. .In proximity to this 4-property class Downtown Bariloche hotel you'll find Catedral Alta Patagonia.

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk
  • Civic Center Bariloche - 5 min walk
  • Bariloche Casino - 13 min walk
  • National Park Nahuel Huapi - 15 min walk
  • Cerro Otto - 17 min drive

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Lingüini - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪La Marmite - ‬1 min walk
  • ‪Familia Weiss - ‬2 min walk
  • ‪Del Turista Chocolates - ‬2 min walk

About this property

Hotel Cristal

Family-friendly hotel with full-service spa and health club
Hotel Cristal offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A children's pool, a health club, and a sauna are also featured at the family-friendly Hotel Cristal.

This 4-star San Carlos de Bariloche hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 5 levels
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Cristal offers 54 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This San Carlos de Bariloche hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Calma has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cristal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

What is the cancellation policy at Hotel Cristal?

Hotel Cristal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Cristal?

Yep, Hotel Cristal is a short 7-minute walk from Playa Centro.

Is there a spa on site at Hotel Cristal?

Yep, Calma is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Hotel Cristal have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Cristal?

Hotel Cristal features a full-service spa, a health club and an outdoor pool.

What makes Hotel Cristal a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Cristal.

Is Hotel Cristal family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel Cristal is a hit with families.

Is there a free airport shuttle available at Hotel Cristal?

No, Hotel Cristal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cristal?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cristal?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Cristal?

No, pets and service animals are not allowed.

Hotel Cristal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 371 reviews
Rating 8 - Good. 130 out of 371 reviews
Rating 6 - Okay. 43 out of 371 reviews
Rating 4 - Poor. 19 out of 371 reviews
Rating 2 - Terrible. 7 out of 371 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matt, Amelia Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Danny, Miami Gardens

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central Bariloche
Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

10/10 Excellent

Bernard, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!
Stayed 2 nights in Jan 2024

8/10 Good

Shujie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

2/10 Terrible

Patricia

Don’t stay here
Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

Gustavo

Stayed 3 nights in Jan 2024

8/10 Good

Rodrigo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

6/10 Okay

Ester

Stayed 4 nights in Dec 2023

8/10 Good

Nidia del Milagro

Liked: Amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with Large Rooms
I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor del hotel es la pileta y spa, muy agradables.
Stayed 5 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the WiFi, which was so slow and disconnected so frequently that it was unusable. I couldn’t figure out how to turn down the heat. It was too warm for me and I had to sleep with the window open. I wasn’t the only room with the window swung wide open.
Stayed 4 nights in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023

6/10 Okay

Jillian

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023

4/10 Poor

Karen

Stayed 1 night in Jan 2023

4/10 Poor

victor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
noneThis property was not very clean.

8/10 Good

Kit

Liked: Cleanliness, staff & service
Good location
Centrally located in Bariloche. The staff are kind and accommodating.
Stayed 1 night in Dec 2022

8/10 Good

REINHARD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!