Fonteverde Lifestyle & Thermal Retreat

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fonteverde Lifestyle & Thermal Retreat

Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
2 restaurants, lunch served
Front of property
5 indoor pools, 2 outdoor pools, pool loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Spa
  • Room service
  • Bar
  • Gym
The price is NZ$625
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Localita Terme, 1, San Casciano dei Bagni, SI, 53040
  • Fonteverde Terme
    1 min walk
  • Pasticceria Il Campanile
    14 min walk
  • Ferdinando I
    14 min walk
  • Fabro-Ficulle Station
    25 min drive

Room options

Classic Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Valley View Terrace

Highlights

Deck/patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Suite Val d'Orcia

Highlights

Terrace
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Valley View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Deluxe Valley View Balcony

Highlights

Balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Junior Suite Valley View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Superior Valley, Partial View Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Superior Valley View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 25 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Balcony

Highlights

Balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Casciano dei Bagni

A luxury stay in the heart of San Casciano dei Bagni awaits you at Fonteverde Lifestyle & Thermal Retreat. Within steps you'll find Fonteverde Terme and Val di Chiana. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Fonteverde Spa can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The fine-dining restaurant, Ferdinando I, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 5 indoor swimming pools, gym and Turkish bath/hammam plus access to hot springs. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class San Casciano dei Bagni hotel include Pasticceria Il Campanile and Archaeological Museum of Sarteano.

What's nearby

  • Fonteverde Terme - 1 min walk
  • Pasticceria Il Campanile - 14 min walk
  • Piscine Termali Theia - 28 min drive
  • Baths of San Filippo - 33 min drive
  • Monte Amiata - 47 min drive

Getting around

  • Fabro-Ficulle Station - 25 min drive
  • Peretola Airport (FLR) - 124 min drive

Restaurants

  • ‪Ristorante Daniela - ‬15 min walk
  • ‪Trattoria da Gianfranco - ‬9 min drive
  • ‪Bar Enoteca La Stella - ‬19 min drive
  • ‪Bar Pizzeria Bruschetteria La Rocca - ‬16 min drive
  • ‪Vecchio Forno - ‬20 min drive

About this property

Fonteverde Lifestyle & Thermal Retreat

Luxury hotel with 2 restaurants and 2 outdoor pools
Fonteverde Lifestyle & Thermal Retreat offers its guests a full-service spa, hot springs, 2 outdoor swimming pools, and 5 indoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Fonteverde Lifestyle & Thermal Retreat. An airport shuttle (available on request) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free.

This 5-star San Casciano dei Bagni hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Fonteverde Lifestyle & Thermal Retreat offers 78 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Fonteverde Spa has 35 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a hot tub and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision.

There are indoor hot springs and 2 outdoor hot springs open between 9:00 AM and 7:00 PM. The temperature in the hot springs is set to 99°F.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ferdinando I

Things to do

  • 2 outdoor pools
  • 5 indoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor hot spring
  • Sauna
  • Shopping
  • Steam room
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • 5 indoor pools
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 outdoor hot springs
  • 35 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature - 37 ºC
  • Hot stone massages
  • Hydrotherapy
  • Indoor hot spring
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT052027A1339ZTPJ7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Fonteverde
Fonteverde Resort
Fonteverde Tuscan
Fonteverde Tuscan Resort
Fonteverde Tuscan Resort San Casciano dei Bagni
Fonteverde Tuscan San Casciano dei Bagni
Resort Fonteverde
Fonteverde Natural Hotel
Fonteverde Tuscan Hotel San Casciano Dei Bagni
Fonteverde Tuscan Resort And Spa
Hotel Fonteverde Natural
Fonteverde Hotel San Casciano dei Bagni
Fonteverde Hotel
Fonteverde San Casciano dei Bagni
Fonteverde Italy/San Casciano Dei Bagni Tuscany
Fonteverde Tuscan Resort Spa
Fonteverde
Fonteverde Lifestyle Thermal Retreat
Fonteverde Lifestyle & Thermal Retreat Hotel
Fonteverde Lifestyle & Thermal Retreat San Casciano dei Bagni

Frequently asked questions

What is the cancellation policy at Fonteverde Lifestyle & Thermal Retreat?

Fonteverde Lifestyle & Thermal Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fonteverde Lifestyle & Thermal Retreat?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Fonteverde Lifestyle & Thermal Retreat on 7 Jan 2025 start from NZ$617.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fonteverde Lifestyle & Thermal Retreat?

Yep, Fonteverde Lifestyle & Thermal Retreat has a free self car park, free valet parking and free extended parking.

Is there a spa on site at Fonteverde Lifestyle & Thermal Retreat?

Yep, Fonteverde Spa is available for guests. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Fonteverde Lifestyle & Thermal Retreat have a pool?

Take your pick from 2 outdoor swimming pools, 5 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Fonteverde Lifestyle & Thermal Retreat?

Fonteverde Lifestyle & Thermal Retreat features 2 outdoor pools, 5 indoor pools and a full-service spa.

What makes Fonteverde Lifestyle & Thermal Retreat a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Fonteverde Lifestyle & Thermal Retreat.

Is Fonteverde Lifestyle & Thermal Retreat family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Fonteverde Lifestyle & Thermal Retreat is a hit with families.

Does Fonteverde Lifestyle & Thermal Retreat serve breakfast?

Yep, free buffet brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Fonteverde Lifestyle & Thermal Retreat?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Fonteverde Lifestyle & Thermal Retreat?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fonteverde Lifestyle & Thermal Retreat?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fonteverde Lifestyle & Thermal Retreat?

Furry friends are welcome at Fonteverde Lifestyle & Thermal Retreat, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet.

Fonteverde Lifestyle & Thermal Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 113 out of 155 reviews" "
Rating 8 - Good. 32 out of 155 reviews" "
Rating 6 - Okay. 8 out of 155 reviews" "
Rating 4 - Poor. 2 out of 155 reviews" "
Rating 2 - Terrible. 0 out of 155 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy establishment. Big thank you to Brisilda and Jonathon at the reception desk, your care was much appreciated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eliazar

Stayed 1 night in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
We went here for a couple days during our honey moon. It was beautiful and relaxing. We walked to town and explored a bit but you could easily stay on site for your whole trip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonscott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jonscott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kaiyi, The Woodlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a beautiful location. Thermal Pools are fantastic. Very good service and food. A great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

arie

Travelled with partner
Exceptional service , amazing Tuscany view , the facilities are in excellent condition, we booked a massage and it was very good , this place is very good for adults or couples who would like to have relaxation for 1-2 days.
Stayed 1 night in Jun 2024

6/10 Okay

Cindy

Travelled with family
Disliked: Cleanliness
The property has a great view, overlooking the rolling hills of Tuscany, but it is so secluded that you cannot leave the property to do anything else without a car. There is no close by bus or train station that can take you to nearby sites or activities. We also found the elevators to be a little dirty, possibly because the hotel is pet friendly? It's a nice place to stay if you want to just stay at the hotel and take advantage of their thermal pools and spa, but if you want to explore Tuscany, this hotel is pretty secluded from many areas/attactions.
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer, Chandler

Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

david

Travelled with family
Liked: Amenities
5 stars in every catagory
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023

10/10 Excellent

Ekaterina

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, spa, and staff were great! Highly recommend for a quiet and relaxing getaway.
Stayed 6 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with epic spa!
Very comfortable and enjoyable stay, nice village within a short walking distance. Some staff a little short and abrasive but most were nice!
Stayed 3 nights in Aug 2022

10/10 Excellent

Lucrezia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2022

8/10 Good

Federica

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star luxe in glorious Tuscany
Very comfortable truly five star hotel and experience with a variety of pools and a glorious view in a small Tuscany village.
Stayed 4 nights in Jul 2021

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIrst class five star hotel in beautiful Umbria
Comfortable five star hotel in a spectacular setting and with thermal pools and spa thrown in. All staff were friendly and welcoming and nothing was too much trouble. Great drinks on the terrace watching the sunset. Wide choice of pools so plenty of room even when busy. Will come again.
Stayed 5 nights in Aug 2020

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
Structure is good, but rather old - specially the bathrooms. The spa structure is clearly outdated and oddly configured - a shabby light green color paints all its walls and it really looks like an hospital.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fonteverde pampered us and left us feeling refreshed and well rested.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Fonteverde
Hotel was beautiful but outdated. Beds were not comfortable. Thermal pools were amazing. Service was great. There was a car rally when we arrived so that was cool
Stayed 2 nights in Sep 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, unequivocal 5 star standard
Stayed a couple of days while attending a classical music festival. Warm and friendly welcome, good food in the restaurant. Prices for extras (like mini bar drinks) are quite high though, even by 5 star hotel standards. Good, stable fast and free wifi.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old charm resort with pictures setting and beautiful amenities.
Stayed 5 nights in Jan 2019

6/10 Okay

Nour

Liked: Property conditions & facilities
Disliked: Room comfort
We arrived for a weekend gateway very late around 1am. Late check in was available even though it advised to call in advance. Here are the highlights of the trip: - Staff. Some very bad some really good. We had a lady at the reception who was really antipathetic. When we had an issue with the room instead of solving it right away, she acted like if she was doing us a favor and she did not know about any tours. Instead I would like to specially thank Jonathan who was incredibly helpful recommending the restaurants and bringing us to the tours we booked. - Rooms: We booked the standard room. It is clean but we had an disgusting smell (sewer smell) in ours. Very old fashioned furniture, and small in size. - Hotel amenities: HIGHLIGHT OF THE TRIP. The pools and the spa are just incredibly beautiful. We had an incredible experience here. We enjoyed watching the most gorgeous Tuscany sunset in one of the infinity pool with our private Jacuzzi. Special recommendation for the infinity pool in the middle with a large window. - Breakfast: AWESOME! Lots of variety and beautiful view to go with it. - Tours: we had the a massage, it was average as she forgot to massage some parts of our bodies :D and the horse riding tour was in a beautiful location but not the best riding experience. On overall, I would not come back to the hotel but I would strongly advice the terme.
Stayed 3 nights in Sep 2018