2/10 Terrible
Milvia
1 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room door doesn’t work, it got stuck and you had to push it hard and my husband even injured his right shoulder from so much force trying to open it. The bathtub faucet was broken and did not work very well, it was difficult to close it, the carpet was old, dirty and the room smelled of mold. We asked at the reception if they could change our room and they said that were no more rooms available downstairs, we asked for 4 towels, because we didn’t have clean towels and they only gave us one large and one small because there were no more towels, and that the room was cleaned every third day. The truth is, if you come to San Diego to be stressed, to sleep in a room that smells bad, the door to the room does not work and you injure your shoulder to open it, the shower is not suitable for bathing and they do not give you enough towels when need to bath, this is the right hotel for wild and adventure. Please don’t waste your money. I don’t recommend this hotel.
Milvia
Stayed 3 nights in Nov 2024