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Noi Puma Lodge

4.5 star property
Winter wonderland with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Noi Puma Lodge

Property entrance
Hallway
Hiking
Outdoor spa tub
Deluxe Double Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Fundo Sierra Nevada, KM 22, Parque Nacional Los Cipreses, Machalí, O'Higgins
  • Reserva Nacional Rio de los Cipreses
  • Parque Safari Chile
  • Laguna del Encanto

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Free cots/infant beds
TV
Down duvet
Premium bedding
Bathrobes
Hairdryer
Rainfall showerhead
Detached private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Machalí

A luxury stay in Machalí awaits you at Noi Puma Lodge. You'll find Reserva Nacional Rio de los Cipreses in the area. Highlights at this ski resort include a full-service spa, a restaurant and free self-parking. .A day of pampering at Cipres can include hot stone massages, body wraps and body scrubs along with access to the hot springs/mineral springs and mud bath. The restaurant, alto las lenas, serves local cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and seasonal outdoor swimming pool as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. There's also the convenience of limited parking. .In the vicinity of this 4.5-property class Machalí resort you'll find San Nicolás Wines.
View more Resorts in MachalíOpens in a new window

About this property

Noi Puma Lodge

Winter wonderland with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a sauna. At the end of the day, order après-ski drinks at the resort's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Machalí resort is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 2 levels
  • Umbrellas for the pool
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Noi Puma Lodge offers 26 accommodations with a safe and complimentary dressing gowns. Televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa, Cipres. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • alto las lenas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property is accessible only by 4x4 vehicle. Snow chains are recommended in winter.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Noi Puma Lodge

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 52000.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 52000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in December and close in March.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Puma Lodge Noi Hotels
Puma Lodge Noi Hotels Rancagua
Puma Noi
Puma Noi Rancagua
Noi Puma Lodge Rancagua
Noi Puma Lodge
Noi Puma Rancagua
Noi Puma Lodge Machalí
Noi Puma Lodge Chile/Rancagua
Noi Puma Machalí
Noi Puma Lodge Resort
Noi Puma Lodge Machalí
Noi Puma Lodge Resort Machalí

Frequently asked questions

What is the cancellation policy at Noi Puma Lodge?

Noi Puma Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Noi Puma Lodge?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Noi Puma Lodge on 21 Nov 2024 start from NZ$275.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Noi Puma Lodge?

Yep, Noi Puma Lodge has a free self car park. Onsite parking is limited.

Is there a spa on site at Noi Puma Lodge?

Yep, Cipres is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Noi Puma Lodge have a pool?

Noi Puma Lodge has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours (Seasonal outdoor pool open from December to March).

What makes Noi Puma Lodge a romantic place to stay?

A hot tub and al fresco dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Noi Puma Lodge.

Is Noi Puma Lodge family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Noi Puma Lodge is a hit with families.

Is there a free airport shuttle available at Noi Puma Lodge?

No, Noi Puma Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Noi Puma Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Noi Puma Lodge?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Noi Puma Lodge?

No, pets and service animals are not allowed.

Noi Puma Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 44 reviews" "
Rating 8 - Good. 17 out of 44 reviews" "
Rating 6 - Okay. 1 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar pero descuidados en los servicios
La llegada al hotel se hizo muy difícil a pesar de ir en vehículo 4x4. El camino estaba pésimamente cuidado. El hotel se escuda en que indican que es camino sólo para vehículos altos y 4x4, pero esto no debiese ser excusa para no hacer una mantención. Los días de mi viaje había una parte a 9km del hotel donde muchos vehículos 4x4 quedaron parados y si no es porque lugareños que pasaban por ahí estaban con una pala y lo arreglaron, dudo que hubiésemos podido pasar sin dañar los vehículos (a pesar de ser altos y 4x4). Por otro lado, en ninguna parte vinos un indicativo con los tours/ servicios disponibles con sus precios. Fuimos 2 veces al spa y no había nadie en su recepción. Terminamos contratando un tour que es muy lindo pero con duración menor a 2 horas y con un costo bastante alto para esto (lo cobran como tour 1/2 día).
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch eco-hotel set in the wilderness
This was hands down one of the best eco-lodges we’ve ever stayed at. Set high up in the mountains, in a remote valley surrounded by nature, Noi Puma Lodge is a special place, and we cannot wait to return! Excellent accommodations that were both comfortable and welcoming. Great staff catering to any needs. Guest rooms are well appointed and have large bathrooms & showers. Surrounded by nature and gray views in any direction you look. Lots of amenities onsite, and additional excursions available offsite: hiking, horseback riding, helicopter tours, etc. With two jacuzzis that can be reserved, and a nice pool. Great restaurant & top notch bar. Just be advised they’re closed on sundays, and the last few kms are on a dirt road. Well worth the effort! We can’t wait to return!!
Stayed 1 night in Jun 2018

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We had an excellent stay at the Noi Puma. The hotel was new, the food was great and the views were breathtaking. The last 30km of driving is on rough gravel. We STRONGLY recommend you get here by shuttle or SUV.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Scenery beyond beautiful. Staff and guides helpful and genuinely friendly. Food delicious. Service a little slow but I think that's a Chilean thing (found the same in other places we stayed) - and at the Noi Puma you are in such a beautiful place, who cares if it takes a little extra time to get your truly delicious meal.

10/10 Excellent

Tracy, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime experience!
It was unfortunate we only had one night to enjoy this spectacular location and facility! From before we arrived til the end we were dealt with professionally and with care. Fernando at the front desk is a wealth of knowledge and assisted with our transportation arrangements with ease. The service staff at dinner, which was absolutely the best meal we've had in Chile, were attentive and pleasant. The bar staff were always ready to assist. We were fortunate enough to meet the Director of Operations for Noi, Felipe, who we had wonderful conversations with. We felt at home in a remote, mystical place far away from the crowds of Santiago. We will be back.

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all perfect! Nice location, nice people, quiet, weekend relax...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A great experience in the andes mountain. A great view from our room, with a fabolous spa

10/10 Excellent

Eileen Dreyer, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Than I'd Hoped.
PumaLodge is only 2 years old, and only began all-year operations last August. The Lodg seem to have worked out most of the kinks. You have to want to get there. The road does get rough. The lodge is nestled in among towering peaks, built to maximize the views from the lobby and bar.The light is wonderful, with a pristine night sky. There have been some complaints about the size of the rooms. We had no trouble. They weren't huge,but they were comfortable and clean, with large bathrooms. Food selection is limited, but delicious and imaginative.Breakfast was a full continental bar with eggs and fruit. Dinner was a choice of 2 3 course menus, which with wine came to $40(whoever said this place was too expensive didn't eat where we ate).I give the restaurant and bar top marks. The staff bent over backwards to be of service, especially Jessica, Fransisco, Marcello and Augustine. I only have a couple of negatives, and those aren't big.The internet was horrible, but that was true pretty much everywhere in Chile. And the directions. Since Pumalodge is off the map, GPSes don't really work. The Spanish directions translate very oddly, and there weren't any in English. We have since provided the Lodge with very clear, km by km directions that should alleviate that. If you're not getting them, I'll forward ours.If you want to get completely away and just enjoy the silence, you can't do better. And we didn't even go for heli-skiing season.

8/10 Good

Samuel Andres

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifico para desconexión de un par de días
Un lugar ideal para aislarte por un par de días. Confortable, limpio, excelente servicio. El camino en mal estado en último tramo (imprescindible tracción 4x4) Debe mejorar su oferta de actividades al aire libre.
Stayed 2 nights in Apr 2022

6/10 Okay

esteban

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Fernando

Stayed 2 nights in Jul 2021

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, el hotel cuenta con toda la comodidad para una desconexion y relajo..restaurant funciona perfecto a pesar de las limitaciones civid. Camino complicado, es nececsario subir con vehiculo con traccion
Stayed 1 night in Jul 2021

8/10 Good

Juan Enrique

Liked: Staff & service, property conditions & facilities, room comfort
Para estar en cuarentena con las dificultades que tiene está ok, la carta del restaurante es acotada pero los platos estan bien logrados.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

GASTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IVA
Tuve que pagar el IVA que se supone estaba incluido en el Pago a través de hoteles
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general excelente, el trato muy bueno, la comida y las instalaciones. El unico contra fue que tuvimos problemas con el agua caliente, ya que durante dos horas en la mañana solo salió algo tibia.
Stayed 1 night in May 2019

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
Muy lindo lugar. La gente muy amable y la comida realmente rica.
Stayed 2 nights in May 2019

8/10 Good

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para volver..
Todo de primer nivel, servicio excelente, comida exquisita. Falta mejorar climatización del lugar, ya que, no cuenta con aire acondicionado y ampliar la carta del restaurant. El lugar y las instalaciones son increíbles 4,5/5
Stayed 1 night in Feb 2019

8/10 Good

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y relajado
Stayed 1 night in Jan 2019

4/10 Poor

Diego

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, podrían mejorar los accesos
Excelente hotel y personal, muy cómodo y bien mantenido. El camino para llegar al hotel desde Coya hacia arriba es pésimo, en especial los últimos 5 km. Muy poco señalizado, las señalización está en los últimos km. Por temas de clima me comuniqué con el area de reservas en el teléfono de Santiago y la atención de Paulina fue pésima, mala disposición, actitud y manera de atender al huésped. Al parecer para ellos es un problema que se hagan reservas a través de otras plataformas como Hoteles.com y no directo con ellos. Eliminando la atención de esta persona, todo lo demás perfecto
Stayed 2 nights in Jun 2018