Ratings based on 141 Verified Reviews
Real reviews from guests who’ve stayed
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 8 Oct. 2024 on Expedia
Great location, plenty to see and do in the immediate area. Bussing very near by. Outstanding cleaning crew keeps everything very well kept.
by A verified traveller
Posted 24 Sep. 2024 on Hotels
by A verified traveller
Posted 18 Sep. 2024 on Hotels
Comment from Hotel Management
19 Sep. 2024 by Costumer Service Team, Hotel Management
Hi David' Thank you so much for your thoughtful review! We're thrilled to hear that you had a great stay and enjoyed our amenities. Your feedback is invaluable, and we’re always looking for ways to make your experience even better. We hope to welcome you back soon for an even more memorable visit!
by A verified traveller
Posted 4 Sep. 2024 on Expedia
the property itself is great. everything is clean, the bed is reasonably comfortable. the room is a little small but that doesn't matter much. the showers are shared, but they're still clean all the time, and I've never had to wait for one. the area around the property is kind of sketchy though.
Comment from Hotel Management
5 Sep. 2024 by Costumer Service Team, Hotel Management
Hi Kai Hung' Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you enjoyed the cleanliness of our property and found the bed comfortable. We're also glad the shared showers met your expectations. We appreciate your comments about the room size and the area around the property. Your comfort and safety are our top priorities, so we'll take your observations into account as we continually strive to improve. If you have any further suggestions or need assistance in the future, please don’t hesitate to let us know. We hope to welcome you back soon!
by A verified traveller
Posted 2 Sep. 2024 on Hotels
Comment from Hotel Management
3 Sep. 2024 by Costumer Service Team, Hotel Management
Thank you so much for sharing your feedback with us. We truly appreciate your time and honest review. We're glad to hear that you had some positive aspects of your stay, and we want you to know that we're committed to improving our services and amenities.We hope you'll consider staying with us again in the future so we can have the opportunity to provide you with an even better experience.Thank you once again for your feedback and for choosing our hotel.
by A verified traveller
User friendly
Posted 8 Aug. 2024 on HotelsSuper cute, and when I had a hiccup at check in they had a quick response time!
Comment from Hotel Management
9 Aug. 2024 by Customer Service Team, Hotel Management
Hi Rogelio' Thank you so much for your kind words! We're delighted to hear that you found our hotel cute and that our team was able to assist you promptly. If you have any more feedback or need anything during your stay, please don’t hesitate to reach out. We look forward to welcoming you back!
by A verified traveller
Posted 31 Jul. 2024 on Hotels
Comment from Hotel Management
1 Aug. 2024 by Customer Service Team, Hotel Management
Hi Isabel' Thank you so much for your review and for choosing our hotel! We're thrilled to hear that you had a positive experience during your stay.We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!
by A verified traveller
Posted 28 Jul. 2024 on Hotels
Comment from Hotel Management
30 Jul. 2024 by Customer Service Team, Hotel Management
Hi Nick' Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that we could meet your expectations. Our team strives to provide exceptional service and ensure every guest has a memorable experience. We look forward to welcoming you back on your next visit!
by A verified traveller
Posted 28 Jul. 2024 on Expedia
Right in the heart of the Mission district, this place is well situated for getting around SF by public transit. Once I figured out how to use the door app it was all good. Well taken care of.
Comment from Hotel Management
29 Jul. 2024 by Customer Service Team, Hotel Management
Hi Shelagh' Thank you so much for your kind review! We're thrilled to hear that you found our location in the heart of the Mission district convenient for exploring San Francisco via public transit. We're glad you were able to navigate the door app smoothly once you got the hang of it. Our team takes great pride in maintaining a well-taken-care-of environment, and it's wonderful to hear that it added to your overall experience. We hope to welcome you back soon for another enjoyable stay!
by A verified traveller
Posted 2 Jul. 2024 on Expedia
The room cleaning was excellent and, generally speaking, was a quiet stay. The only challenges was sharing a bathroom with the whole floor as well as not having amenities like breakfast and a personal refrigerator. But, for a budget stay for a traveller without family it was perfect. An affordable upgrade from a hostile.
Comment from Hotel Management
3 Jul. 2024 by Customer Service Team, Hotel Management
Hi Isaac, thank you for sharing your experience with us! We're thrilled to know that you found our room cleaning to be excellent and enjoyed a generally quiet stay. Your feedback about our shared bathroom facilities and the absence of amenities like breakfast and personal refrigerators is appreciated; we're always looking for ways to enhance our guests' comfort. We're glad to have provided you with a budget-friendly option that served as a perfect upgrade from a hostel. We hope to welcome you back for another enjoyable stay soon!