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The Catrina Hotel

2.5 star property
Hotel with free parking, near San Mateo County Event Center

Photo gallery for The Catrina Hotel

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Reception
Exterior
Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$181
includes taxes & fees
2 May - 3 May

Explore the area

Map
2110 S El Camino Real, San Mateo, CA, 94403
  • San Mateo County Event Center
    ‪18 min walk‬
  • Hillsdale Shopping Center
    ‪18 min walk‬
  • San Francisco Bay
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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2 May - 3 May
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About the area

San Mateo

At The Catrina Hotel, you'll be 1.5 km (0.9 mi) from San Mateo County Event Center and 6 km (3.7 mi) from San Francisco Bay. Highlights at this hotel include in-room free WiFi and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include laundry facilities, express check-in and express check-out. There's also the convenience of free self parking. .Sights within a 15-minute drive of this South San Mateo hotel include Kaiser Permanente Redwood City Medical Center and Filoli.

What's nearby

  • San Mateo County Event Center - 18 min walk - 1.6 km
  • Hillsdale Shopping Center - 18 min walk - 1.6 km
  • San Francisco Bay - 4 min drive - 6.1 km
  • Coyote Point Park - 7 min drive - 7.3 km
  • Filoli - 13 min drive - 12.6 km

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Jack's Restaurant & Bar - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Kaizen Coffee - ‬5 min walk
  • ‪Seapot - ‬3 min walk

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • No smoking on site
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.

Languages

English

Similar properties

Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, 1,006 reviews
The price is NZ$151
includes taxes & fees
26 May - 27 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

Frequently asked questions

What is the cancellation policy at The Catrina Hotel?

The Catrina Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Catrina Hotel?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at The Catrina Hotel on 2 May 2025 start from NZ$181.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Catrina Hotel?

Yep, The Catrina Hotel has a free self car park.

Are there any beaches close to The Catrina Hotel?

The closest beach to The Catrina Hotel is Dunes Beach (14.5 km).

Is there a free airport shuttle available at The Catrina Hotel?

No, The Catrina Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Catrina Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Catrina Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 675 reviews
Rating 8 - Good. 182 out of 675 reviews
Rating 6 - Okay. 88 out of 675 reviews
Rating 4 - Poor. 39 out of 675 reviews
Rating 2 - Terrible. 53 out of 675 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jarely

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms
Stayed 1 night in Jan 2025

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Every thing was okay, we have stayed here many times without issue, but this time our room shower, had no hot water at all. Im not exaggerating, not even luke warm. We had to take freezing cold showers. Not so great after a 2 day sports event. I was hoping the hotel would make it right somehow, but they just said " sorry " .
Stayed 1 night in Jan 2025

4/10 Poor

Michelle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the reviews about poor cleanliness were true. The bathroom floor was literally the dirtiest floor I’ve ever seen and I’ve been to a lot Of third world countries. It’s basically black in all the grout and my child’s socks were completely black walking on the floor. I had to apologize to family members who also got a room there because of me because they had pubic hair on their bathroom floor. One bed was supposed to be a king it was a double or smaller. And all the beds were horribly uncomfortable. It looks like they renovated a few years ago and had cute decorations but it was very poorly kept up. There’s no staff in the office so it probably contributes to the poor upkeep of the place. I do not recommend unless your just looking for an average Motel that is not clean or comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Will

Liked: Property conditions & facilities
Okay
Stayed 1 night in Jan 2025

6/10 Okay

Fredericus

Liked: Cleanliness
Disliked: Property conditions & facilities
xxxxdxc
Stayed 3 nights in Jan 2025

6/10 Okay

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT A HOTEL

ITS NOT A HOTEL and NO FRONT DESK STAFF this is a 2 story motel. no lobby, no eating area. and no desk clerk. you walk into the lobby and speak to a person from a computer screen. it was clean and comfy BUT NOT A REAL HOTEL.
Stayed 6 nights in Jan 2025

10/10 Excellent

Maria, Mesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, restaurants close by, small property, very convenient, and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kyrrha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Check wasn’t the easiest. Waited at least 15 minutes before having access to their kiosk. The connection was so terrible that it just kept restarting itself. Had to wait for a front desk associate to come back to lobby to physically check myself and other waiting guest. Aside from that, everything else was fine.
Stayed 2 nights in Jan 2025

8/10 Good

Ashley

Stayed 1 night in Jan 2025

8/10 Good

Kristie

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jan 2025

8/10 Good

DeKristie

Stayed 1 night in Jan 2025

6/10 Okay

Philip

Business traveller
It was a very unique check-in/check-out process where it was like a zoom or teams type of meeting where they were on the screen rather than in person waiting for guests to join. There was some technical issue on checkin but the manager on-site showed up to get me checked in and with a code to get into my room. That was another difference in that instead of a phone or card key to get into the room they had doors where you entered a code.
Stayed 5 nights in Jan 2025

4/10 Poor

Grayson

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They need to have someone at the front desk at all times. There’s a virtual check-in terminal that takes you to someone overseas. They’re not helpful. Pretty long wait to check in. When an actual in-person human helped us out, things moved quicker. Probably a 20-30 min wait to check in and only 3 of us in the lobby
Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy lil spot
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kelly, Redmond

Disliked: Staff & service, amenities
There was no front desk person - it was virtual check in, which could be problematic for some. Flimsy IKEA type chair at my desk and when I sat down the leg broke and I fell onto the floor. There was a strong smell of cleaning solution when I walked in. There are no TV channels on the TV - just networks, prime, etc.
Stayed 4 nights in Jan 2025

8/10 Good

Shih-Chien Linda

Liked: Cleanliness, property conditions & facilities
a
Stayed 1 night in Jan 2025

4/10 Poor

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There was no staff on site; only a video connection to a human in South American with an incomprehensible accent. Impersonal to the extreme. Avoid if you expect any human warmth.
Stayed 1 night in Jan 2025

4/10 Poor

Edward, Yonkers

Disliked: Staff & service, property conditions & facilities
Remote checkin was weird and unfriendly. The room lacked a single chair.tv was limited viewing options.
Stayed 1 night in Jan 2025