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The Phoenix Hotel

3.0 star property
Hotel with a 24-hour front desk, near Union Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Exterior
Property entrance
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Bar
The price is NZ$271
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Van Ness Avenue
    4 min walk
  • Asian Art Museum of San Francisco
    4 min walk
  • San Francisco City Hall
    5 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    24 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

Highlights

Heating
Flat-screen TV
Ceiling fan
Hairdryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Room

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Pool
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (3349)
The price is NZ$276
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Golden Gateway, an IHG Hotel

About the area

San Francisco

The Phoenix Hotel puts you in the centre of San Francisco, 2.1 km (1.3 mi) from Moscone Convention Center and 3.2 km (2 mi) from Oracle Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Chambers, is open for dinner. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class Downtown San Francisco hotel include Union Square and San Francisco Museum of Modern Art.

What's nearby

  • Orpheum Theatre - 7 min walk - 0.7 km
  • Bill Graham Civic Auditorium - 7 min walk - 0.7 km
  • Union Square - 17 min walk - 1.5 km
  • Moscone Convention Center - 4 min drive - 2.5 km
  • Oracle Park - 5 min drive - 3.4 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 24 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk
  • ‪Hai Ky Mi Gia - ‬4 min walk

About this property

The Phoenix Hotel

Hotel with a 24-hour front desk, near Union Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Phoenix Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 26 Nov 2024 start from NZ$270.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Phoenix Hotel?

Yep, The Phoenix Hotel has a self car park with in/out privileges for USD 25 per night.

Are there any beaches close to The Phoenix Hotel?

The closest beach to The Phoenix Hotel is Ocean Beach (8.5 km).

Does The Phoenix Hotel have a pool?

Yep, and guests love it! The Phoenix Hotel has a heated pool and an outdoor pool.

Is The Phoenix Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that The Phoenix Hotel is a hit with families.

Does The Phoenix Hotel serve breakfast?

Sure does, to-go breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Phoenix Hotel?

No, The Phoenix Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Phoenix Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Phoenix Hotel?

Furry friends are welcome at The Phoenix Hotel, with food and water bowls on offer.

The Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1056 reviews" "
Rating 8 - Good. 284 out of 1056 reviews" "
Rating 6 - Okay. 92 out of 1056 reviews" "
Rating 4 - Poor. 34 out of 1056 reviews" "
Rating 2 - Terrible. 23 out of 1056 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

zara

Liked: Cleanliness, amenities, property conditions & facilities
It was a gem of a spot, with a lovely heated, salt water pool! They were helpful and kind at the front desk!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ayako

Travelled with family, Travelled with partner
Disliked: Amenities
Thank you for wine bottle and donuts!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and my experience with them was amazing. Would definitely stay again next time we’re in town.
Stayed 2 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phoenix San Francisco July 2024
No issues with the hotel, gets a lot of use so bit tired in areas but to be expected. Staff were excellent, really friendly and gave good advice re parking etc. Immediate vicinity around the hotel as plenty of homeless, though not an issue at the hotel whatsoever and no fault of the hotel. It didn’t have an effect on our visit, but people should be aware.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was A good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ambiance. Its gated we felt secured/safe. Accessible to all our point of business. Maybe a microwave in the room would be awesome. We will be back for sure. Accomodating and friendly front desk staffs.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Stayed 2 nights in Aug 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Fun spot
Stayed 1 night in Aug 2024

10/10 Excellent

Miles

Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A destination well worth a visit.
A quirky little hotel not far from the cbd, with a lovely heated pool to relax in. Staff were all amazingly helpful - nothing too much trouble - and the front office being open 24 hours gave a sense of security. Restaurant on site and a variety of other eateries close by. The area has a reputation for being a bit sketchy but it is walkable at least in the day and hey - what is Uber for? Was very sorry to leave after only 2 nights and have tagged it as my number 1 hotel for any future San Francisco stays.
Stayed 2 nights in Jul 2024

2/10 Terrible

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel and friendly staff, however, as I didn’t see reviews reflecting the current climate of the neighborhood, I feel compelled to leave this review. Had I seen this initially, I wouldn’t have stayed here. This hotel is in the dead center of the Tenderloin neighborhood. I’ve seen it described as “gritty” online, but the reality is, the Tenderloin is a section of streets in SF that acts as a containment area for people using hard drugs and living on the streets. There is heavy crime-the night I stayed since Expedia wouldn’t refund my money, there were 3 cars on fire in the same neighborhood, a man was shot to death as he shot at police, I heard gunshots at 1:30am, and as I pulled into the lot I saw two people smoking cracking or meth from a glass pipe. The morning I checked out at 7am, I had to wait for an extremely filthy man to smoke something with a pipe (heroin, meth, fentanyl etc) out of tin foil in front of my car, as he was blocking my car from exiting the parking lot. There were blocks of drug users openly using and dealing in the streets. People standing half folded over as they were high and not able to function, and human waste on the streets. There is a curfew for businesses in that area as the crime is so extreme. Our Uber driver explained his car windshield was shattered twice recently in that neighborhood from people living in the streets as he was stopped in traffic. I’ve seen other reviews that downplay the extremity, but look it up to see for yourself.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the TL
I stay at this hotel often. The staff is always friendly. the property is unique and well maintained. It has its own parking lot, which is rare in SF. It’s in the TL so be aware that its not the cleanest of neighborhoods.
Stayed 2 nights in Jul 2024

10/10 Excellent

kathleen

Stayed 1 night in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night xo
The staff was really friendly and helpful. The room was clean and cute in an eclectic way. The area is sketchy but the hotel was secure and really good. People were keeping an eye on the parking lot and my car was safe!! Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024