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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

Photo gallery for Alajuela City Hotel & Guest House

Front of property
Classic Room, Private Bathroom
Hallway
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$116
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Central Park
    ‪1 min walk‬
  • Juan Santamaria Historical Museum
    ‪2 min walk‬
  • Alajuela Cathedral
    ‪2 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom

Classic Room, Private Bathroom

Highlights

Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Wardrobe
Daily housekeeping
In-room massage
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Highlights

Ceiling fan
Blackout curtains
Hairdryer
2 bathrooms
Wardrobe
Daily housekeeping
In-room massage
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

Highlights

Ceiling fan
Blackout curtains
Hairdryer
2 bathrooms
Wardrobe
Daily housekeeping
In-room massage
  • Sleeps 2
  • 2 Single Beds

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  • Free airport shuttle
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The price is NZ$274
for 1 room
includes taxes & fees
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About the area

Alajuela

Alajuela City Hotel & Guest House puts you in the heart of Alajuela, steps from Central Park and within a 30-minute stroll of City Mall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, spa services and laundry facilities. .Sights within a 20-minute drive of this Agonía hotel include Parque Viva and Museum of Costa Rican Art.

What's nearby

  • Central Park - 1 min walk
  • Alajuela Cathedral - 2 min walk
  • Juan Santamaría Park - 5 min walk
  • City Mall - 2 min drive
  • Parque Viva - 13 min drive

Getting around

  • San Antonio de Belen Station - 18 min drive
  • San José (SJO-Juan Santamaría Intl.) - 8 min drive

Restaurants

  • ‪La Hendija Sabrosa - ‬1 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kurcuma Artisanal Food - ‬4 min walk

About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House.

This Alajuela hotel is smoke free.

  • 12 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
Alajuela City Hotel & Guest House offers 12 accommodations with a hairdryer and a ceiling fan. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 8 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.91 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

What is the cancellation policy at Alajuela City Hotel & Guest House?

Alajuela City Hotel & Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alajuela City Hotel & Guest House?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Alajuela City Hotel & Guest House on 25 Feb 2025 start from NZ$102.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alajuela City Hotel & Guest House?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at Alajuela City Hotel & Guest House?

No, Alajuela City Hotel & Guest House does not offer an airport shuttle service.

What time are check-in & check-out at Alajuela City Hotel & Guest House?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Alajuela City Hotel & Guest House?

No, pets and service animals are not allowed.

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 396 reviews
Rating 8 - Good. 88 out of 396 reviews
Rating 6 - Okay. 19 out of 396 reviews
Rating 4 - Poor. 4 out of 396 reviews
Rating 2 - Terrible. 8 out of 396 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jay, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely family run vintage hotel is just minutes from the airport by taxi. The staff are super friendly and helpful, eager to provide any service they can. It is like staying with friends. Don’t expect air con, you won’t need it anyway, do expect a delightful breakfast, delicious coffee, comfortable beds, and smiles and courtesy from everyone who works there.
Stayed 1 night in Oct 2024

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kendrick

Business traveller, Travelled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay, great breakfast and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it.
A very comfortable hotel in walking distance to numerous restaurants, Mercado, and bus station. Friendly, helpful staff. Excellent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошее место с очень приятным персоналом.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica, Maple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its location. I only stayed for one night, however if I ever plan a few days in the city this is where I will stay. The property is really lovely. The historic house is a unique stand alone property that is a stand out in it's location. The staff is phenomenal and so was the food! The ambiance and cleanliness were excellent. You can get fresh coffee at 6 am and the cook shows up to prepare your desayuno fresh around 7.... Thank you Dudley, Diego and the beautiful cook in the kitchen. I'm sorry I forgot to get your name. I'll see you next time!
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a historic landmark. The landscape was beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was like a studio apartment
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne, Burnaby

Liked: Amenities, property conditions & facilities
I enjoyed staying at Alejuela Hotel because of its location, the serenity you find in this place as well as the friendly & attentive staff. I would recommend it to anyone coming to visit Costa Rica. It's also a 20min drive approximately from SJO Airport. Yvonne
Stayed 3 nights in Sep 2024

4/10 Poor

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
The staff was amazing. The room was great for what we needed. Definitely would have been nice to have a second fan in the room. Breakfast in the morning was great.
Stayed 1 night in Sep 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy bien en cuanto a áreas comunes, espacio en las habitaciones, limpieza en general y amabilidad del staff. Como nos ibamos muy pronto en la mañana, nos hicieron un desayuno rapido, ya que lo teniamos incluido, con fruta natural, cafe y pan de banano. Reservamos este alojamiento porque estaba en el centro de la ciudad de Alajuela y muy cerca del aeropuerto internacional SJO. Alrededor hay bastante sitios para comer/cenar y en el propio hotel te hacen recomendaciones. Lo único que mejorariamos es que tuviera parking propio ya que en la entrada principal esta directamente la carretera y no se puede dejar estacionado ahi el coche. Cerca hay parking de pago con bastantes espacios y vigilados. Nos costo una noche: 7$.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, very clean hotel! I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great little hotel in city center. Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff nos contó que es un hotel que tiene 183 años de historia, y la verdad que esta en super perfectas condiciones. Todo muy bien cuidado, aseado y ordenado. Nos han encantado las habitaciones por su espacio, limpieza, iluminación del baño. Camas comodas y con sabanas muy suaves. Además el staff estuvo muy atento a nuestra llegada, y a las peticiones que les fuimos haciendo. Nos sirvieron el desayuno pronto en la mañana porque saliamos al amanecer. Lo unico que no tuvimos sitio en el propio hotel para aparcar el coche y lo tuvimos que dejar en un parking privado girando la esquina que nos costo 6$ la noche.
Stayed 1 night in Aug 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff. I lost my wallet and they helped me track it down.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from central bus terminal. Friendly, helpful reception. Clean room. As far as I could tell there were 2 shared bathrooms. Hotel seemed to be full, but I never had any issue with bathroom availability during my 4 night stay. Central market was a 4-minute walk. Plenty of places to eat and shop nearby.
Stayed 3 nights in Jul 2024

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price you pay for what you get is not justified. $80 and no air conditioning is not worthy for me. They charge $2 for a water bottle. Also, it is very loud at night. You can hear everything they say in the lobby.
Stayed 1 night in Jul 2024