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Hotel Palma Real

3.5 star property
Hotel with a casino, near National Stadium of Costa Rica

Photo gallery for Hotel Palma Real

Bar (on property)
Master Suite | Private kitchenette
Exterior
Master Suite | Living room
Master Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is NZ$198
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005
  • Sabana Park
    ‪7 min walk‬
  • National Stadium of Costa Rica
    ‪11 min walk‬
  • Museum of Costa Rican Art
    ‪12 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Ceiling fan
Hairdryer
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 105.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Single Sofa Bed

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About the area

San José

Hotel Palma Real places you in the centre of San José, within just a 15-minute stroll of National Stadium of Costa Rica and Museum of Costa Rican Art. Highlights at this hotel include a casino, a restaurant and free daily breakfast. .The restaurant, 1, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of airport pick-up service. .With a stay at this 3.5-property class Mata Redonda hotel, you'll be 3.6 km (2.2 mi) from National Theater and 3.9 km (2.5 mi) from National Center of Art and Culture.

What's nearby

  • Sabana Park - 7 min walk - 0.6 km
  • National Stadium of Costa Rica - 11 min walk - 0.9 km
  • Museum of Costa Rican Art - 12 min walk - 1.1 km
  • National Theater - 5 min drive - 3.4 km
  • National Museum of Costa Rica - 6 min drive - 4.0 km

Getting around

  • San Jose Sabana Station - 20 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 11 min drive

Restaurants

  • ‪The Cloud - ‬10 min walk
  • ‪Restaurante El Dorado - ‬14 min walk
  • ‪El Bosque Bar - ‬4 min drive
  • ‪RostiPollos - ‬5 min walk
  • ‪Flor de Loto - ‬2 min walk

About this property

Hotel Palma Real

Hotel with a casino, near National Stadium of Costa Rica
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A casino, a 24-hour fitness centre, and a rooftop terrace are also featured at the business-friendly Hotel Palma Real. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 3.5-star San José hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 5 levels
  • Conference rooms
  • Full breakfast (free)
  • Casino
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palma Real offers 68 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This San José hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 1

Things to do

  • 24-hour gym
  • 7 gaming tables
  • 90 slot machines
  • Bingo
  • Casino (538 square foot of space)
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Frequently asked questions

What is the cancellation policy at Hotel Palma Real?

Hotel Palma Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palma Real?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Palma Real on 6 Apr 2025 start from NZ$198.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Palma Real a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Palma Real.

Does Hotel Palma Real serve breakfast?

Sure does, free full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Palma Real?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Palma Real?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palma Real?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palma Real?

No, only service animals are allowed.

Hotel Palma Real Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 393 out of 1006 reviews
Rating 8 - Good. 378 out of 1006 reviews
Rating 6 - Okay. 150 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Romelio

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WISH I COULD HAVE STAYED LONGER
Stayed 1 night in Dec 2024

10/10 Excellent

Jeromey

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay!
Clean and comfortable accommodations and a staff that was super friendly and super helpful!
Stayed 1 night in Dec 2024

4/10 Poor

Diego, Coral Gables

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and has no amenities. I was never offered any upgrade. Rooms were bare and very outdated. AC unit was incredibly noisy and breakfast staff was not that friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Yicheng

Stayed 1 night in Nov 2024

10/10 Excellent

linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff was helpful and great with patrons who don't speak Spanish. Breakfast and other meals were excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oswaldo, San Jose

Stayed 1 night in Oct 2024

8/10 Good

Janice

Travelled with family
Nice staff. It’s close to airport but if it’s rush hour….doesn't feel too close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second day with them, and I always enjoyed the time there. The staff is wonderful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Milenne, Noord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the room was nice and clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

olman

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Construction. No notice just a rude Awaken early in the morning!
Stayed 3 nights in Sep 2024

4/10 Poor

olman

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Horrible customer service front desk boss. Construction not acceptable had to move room inconvenient my mother is in a wheelchair downgraded because of the noise not apologetic
Stayed 2 nights in Sep 2024

10/10 Excellent

DANETTE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location....the staff....food....room...everything was excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lilian

Stayed 1 night in Sep 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here in San Jose. I really enjoy the friendly staff and how accommodating they are.
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location. Free breakfast. Not a fancy breakfast but plenty of good food. Should add cinnamon rolls with raisins on top.
Stayed 6 nights in Aug 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service
Over all a good place but the first floor rooms near the road were noisy at night and pillows way too hard. The food was amazing spectacular breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful, and I received the traditional Costa Rican hospitality.
Stayed 5 nights in Jul 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was made to believe this hotel was close to the airport but was not and that provided transportation , no, had to pay a taxi from and to the airport. The staff was wonderful and the hotel super comfortable and very clean but Hotels . Com led me there when I specifically asked for the above requirement s, I found out too late when I was left at the airport waiting for a shuttle, next time I’ll book directly with the hotels myself, no 3rd parties 😡
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
They were there to greet us and took our suitcases. Check in was easy and simple. Nice room. Food was very close. Nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have at this hotel many times and have gotten to know the people there. Enjoy seeing friends again
Stayed 1 night in Jun 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024