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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with free parking, near Santana Row Shopping Center
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Lobby lounge
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Pet-friendly
  • Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Westfield Valley Fair Shopping Mall
    12 min walk
  • Santana Row Shopping Center
    17 min walk
  • Santa Clara Valley Medical Center
    19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    8 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Memory foam bed
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Memory foam bed
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Aloft San Jose Cupertino
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1003)
The price is NZ$280
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Aloft San Jose Cupertino

About the area

San Jose

At The Row Hotel, BW Signature Collection you'll be within a 20-minute stroll of popular places like Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers a 24-hour fitness centre, a business centre and a 24-hour front desk. Other amenities include express check-in, express check-out and a vending machine. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .This 3-property class San Jose hotel is 1.8 km (1.1 mi) from Winchester Mystery House and 3.7 km (2.3 mi) from SAP Center at San Jose.

What's nearby

  • Santana Row Shopping Center - 17 min walk
  • Winchester Mystery House - 2 min drive
  • PayPal Park - 5 min drive
  • SAP Center at San Jose - 5 min drive
  • San Jose Convention Center - 5 min drive

Getting around

  • Race Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sharetea - ‬19 min walk
  • ‪Pinkberry - ‬20 min walk
  • ‪Ruby Thai Kitchen - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

Hotel with free parking, near Santana Row Shopping Center
There's an onsite business centre. A 24-hour fitness centre, a vending machine, and express check-in are also featured at the business-friendly The Row Hotel, BW Signature Collection. Free self parking is available.

This 3-star San Jose hotel is smoke free.

  • 55 guestrooms or units
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • No smoking on site
The Row Hotel, BW Signature Collection offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Business services

  • Business centre

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Is parking available at The Row Hotel, BW Signature Collection?

Yep, The Row Hotel, BW Signature Collection has a free self car park.

How much does it cost to stay at The Row Hotel, BW Signature Collection?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on 17 Nov 2024 start from NZ$289.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Row Hotel, BW Signature Collection?

No, The Row Hotel, BW Signature Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Row Hotel, BW Signature Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Row Hotel, BW Signature Collection?

Cats and dogs are welcome at The Row Hotel, BW Signature Collection, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 211 reviews" "
Rating 8 - Good. 45 out of 211 reviews" "
Rating 6 - Okay. 18 out of 211 reviews" "
Rating 4 - Poor. 9 out of 211 reviews" "
Rating 2 - Terrible. 18 out of 211 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were overall very nice! The bathroom was awkward in layout and the shower head really ruined the overall stay. The shower head doesn’t maintain a consistent temperature and none of the settings spray normally. It spits everywhere. Definitely not good enough to wash your hair. If that was fixed it would be 5/5
Stayed 3 nights in Aug 2024

8/10 Good

Lihua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Stephanie

Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, property conditions & facilities
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wei

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah, Monterey Park

Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

I was charged 2 times for 1 night
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper clean, quiet, & comfy!
Stayed 1 night in Jul 2024

10/10 Excellent

Clare

Stayed 1 night in Jul 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Virtual check in
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy, Woodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best customer service of any hotel any where! My suite was very large, but ask for a room away from main road if you need quiet. Excellent breakfast. Good value. I will be back.
Stayed 1 night in Jul 2024

8/10 Good

Leslie

Travelled with partner
Liked: Staff & service
The location was perfect for us, within walking distance to Santana Row, Winchester House and shopping. The staff were friendly and helpful. There were a few minor housekeeping issues, but nothing of great concern.
Stayed 3 nights in Jul 2024

6/10 Okay

Sreeram

Liked: Amenities, property conditions & facilities
Rooms are clean. Not a great neighborhood, not much to do and not seems like a walk friendly neighborhood.
Stayed 1 night in Jul 2024

8/10 Good

Christian

Stayed 2 nights in Jul 2024

10/10 Excellent

Joseth Jane

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jul 2024

8/10 Good

Maarten, SAN FRANCISCO

Travelled with partner
Liked: Staff & service
People's reviews are all over the place. It is an average hotel (Best Western)with amenities that compliment. The price is right, it is convenient and overall it is comfortable. You want style and grace, you need to go pay top dollar else where.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Jul 2024

10/10 Excellent

Vinette

Stayed 1 night in Jul 2024