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Surf Ranch Hotel & Resort

3.0 star property
Family-friendly hotel with free water park access and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surf Ranch Hotel & Resort

Outdoor pool, free pool cabanas, pool loungers
Waterslide
Outdoor pool, free pool cabanas, pool loungers
Exterior
Signature Condo, 2 Queen Beds, Terrace, Resort View

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast included
The price is NZ$95
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Empalme de el Valle, 991.5 al Este, San Juan del Sur, 47008
  • Ostional Private WildLife Reserve
    4 min drive
  • Petroglyph
    6 min drive
  • Wings House - San Juan Del Sur
    6 min drive
  • Tola (ECI-Costa Esmeralda)
    80 min drive

Room options

View all photos for Villa

Villa

Villa

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Villa

Villa

Villa

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Condo, 2 Queen Beds, Terrace, Resort View

Signature Condo, 2 Queen Beds, Terrace, Resort View

Signature Condo, 2 Queen Beds, Terrace, Resort View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room with A/C

Standard Room with A/C

Standard Room with A/C

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa

Villa | Living room

Villa

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa

Villa | Living area

Villa

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Condo, 2 Queen Beds

Deluxe Condo, 2 Queen Beds

Deluxe Condo, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa

Villa

Villa

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Condo

Deluxe Condo

Deluxe Condo

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Condo

Deluxe Condo

Deluxe Condo

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa

Villa

Villa

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Room with A/C

Standard Room with A/C

Standard Room with A/C

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with A/C

Standard Room with A/C

Standard Room with A/C

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with A/C

Standard Room with A/C

Standard Room with A/C

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with A/C

Standard Room with A/C

Standard Room with A/C

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with A/C

Standard Room with A/C

Standard Room with A/C

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with A/C

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room with A/C

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2024
Egyptian cotton bed sheets
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Hush Maderas

Pool
Breakfast included
Spa
Pet-friendly
4.1 out of 5, Very good, (43)
The price is NZ$140
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hush Maderas

About the area

San Juan del Sur

A family-friendly stay in San Juan del Sur awaits you at Surf Ranch Hotel & Resort. You'll be 4.5 km (2.8 mi) from San Juan del Sur Port and 5.3 km (3.3 mi) from El Remanso Beach. Highlights at this hotel include a free water park, a restaurant and an outdoor swimming pool. .The restaurant, Surf Ranch Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, waterslide, free pool cabanas and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free full breakfast is offered between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3-property class San Juan del Sur hotel include Christ of Mercy Statue and Hermosa Beach.

What's nearby

  • San Juan del Sur Port - 7 min drive
  • San Juan del Sur Beach - 10 min drive
  • El Remanso Beach - 14 min drive
  • Hermosa Beach - 24 min drive
  • Playa Marsella - 24 min drive

Getting around

  • Managua (MGA-Augusto C. Sandino Intl.) - 158 min drive

Restaurants

  • ā€ŖLa TostaderĆ­a - ā€¬6 min drive
  • ā€ŖDale Pues - ā€¬6 min drive
  • ā€ŖEl Social - ā€¬6 min drive
  • ā€ŖDing Repair Cafe - ā€¬6 min drive
  • ā€ŖIkal - ā€¬6 min drive

About this property

Surf Ranch Hotel & Resort

Family-friendly hotel with free water park access and free breakfast
Surf Ranch Hotel & Resort offers its guests a complimentary water park, a waterslide, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Surf Ranch Hotel & Resort. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Surf Ranch Hotel & Resort was completed in April 2024.

This 3-star San Juan del Sur hotel is smoke free.

  • 26 guestrooms or units
  • 2 levels
  • 9 buildings
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 2014
  • Full breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Surf Ranch Hotel & Resort offers 26 air-conditioned accommodations, which are accessible via exterior corridors, and features free toiletries and a ceiling fan. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with digital channels and Netflix. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Surf Ranch Restaurant

Family friendly

  • Free water park access
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Banquet hall
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Hulu
  • Netflix

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 240 (return), (up to 12 years old)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted.Ā 
    Cashless payment methods are available for all transactions.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ranch Action Sports
Ranch Action Sports Resort
Surf Ranch Action Sports
Surf Ranch Action Sports Resort
Surf Ranch Hotel Resort San Juan del Sur
Surf Ranch Hotel Resort
Surf Ranch San Juan del Sur
Surf Ranch
Surf Ranch Hotel Resort All Inclusive
Surf Ranch Hotel Resort All Inclusive San Juan del Sur
Surf Ranch All Inclusive San Juan del Sur
Surf Ranch All Inclusive
All-inclusive property Surf Ranch Hotel & Resort - All Inclusive
Surf Ranch Hotel & Resort - All Inclusive San Juan del Sur
Surf Ranch Action Sports Resort
Surf Ranch Hotel Resort
Surf Ranch All Inclusive
Surf Ranch Hotel Resort
Surf Ranch & San Juan Del Sur
Surf Ranch Hotel & Resort Hotel
Surf Ranch Hotel Resort All Inclusive
Surf Ranch Hotel & Resort San Juan del Sur
Surf Ranch Hotel & Resort Hotel San Juan del Sur

Frequently asked questions

Is parking available at Surf Ranch Hotel & Resort?

Yep, Surf Ranch Hotel & Resort has a free self car park.

How much does it cost to stay at Surf Ranch Hotel & Resort?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Surf Ranch Hotel & Resort on 5 Jan 2025 start from NZ$95.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Surf Ranch Hotel & Resort?

The closest beach to Surf Ranch Hotel & Resort is El Remanso Beach (3.5 km).

Does Surf Ranch Hotel & Resort have a pool?

Surf Ranch Hotel & Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Surf Ranch Hotel & Resort have a waterslide?

Yep, this property has a waterslide!

What makes Surf Ranch Hotel & Resort a romantic place to stay?

Garden-view dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Surf Ranch Hotel & Resort.

Is Surf Ranch Hotel & Resort family-friendly?

You bet! With amenities such as children's meals, a playground and free water park access, it's no surprise that Surf Ranch Hotel & Resort is a hit with families.

Does Surf Ranch Hotel & Resort serve breakfast?

Sure does, complimentary full breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Surf Ranch Hotel & Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Surf Ranch Hotel & Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Surf Ranch Hotel & Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Surf Ranch Hotel & Resort Reviews

Reviews

5.4
Rating 10 - Excellent. 18 out of 97 reviews" "
Rating 8 - Good. 17 out of 97 reviews" "
Rating 6 - Okay. 5 out of 97 reviews" "
Rating 4 - Poor. 29 out of 97 reviews" "
Rating 2 - Terrible. 28 out of 97 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place....!!
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice. Itā€™s quite
Stayed 8 nights in Jul 2024

2/10 Terrible

Patricia, Lincoln

Stayed 1 night in May 2024

2/10 Terrible

Yamil

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I paid $150 a night, and the room didnā€™t have towels, soap, shampoo, and the TV cable didnā€™t work. The parking space was limited, and they knocked on my door at 7 am to move my car so other people could get out.
Stayed 1 night in Mar 2024

8/10 Good

Marvelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Surf Ranch was nice, my family and I enjoyed it.
Stayed 2 nights in Feb 2024

2/10 Terrible

Luis R

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2024

2/10 Terrible

Matt

Travelled with family
Liked: Staff & service
Disliked: Amenities
This property ad was deceptive. The drone shot shows a "water park". It was one average sized pool with water. What appeared in the picture to be other pools was cement painted blue but dry (not joking). Worst of all is that it advertises to be in San Juan del Sur. SJDS is five actually miles away, and the last 1 mile is down a long dirt road crossing a river (no bridge). Since it rains nearly every day in SJDS, this "road" is continually a muddy jeep trail. We almost didn't get there to check in and we damaged our rental car trying and we were nearly stranded at night on a muddy road since there was no night receptionist. Of course, it is nearly impossible to book a room last minute in SJDS so this made matters worse. Fortunately, my paid guide was able to use his influence to first get us access via the security guard to our room after we arrived, and then get us a room at another hotel for our second night. Bottom line: If you want an off-road adventure and you have a high clearance 4x4 mud rig, this might be the right hotel for you. For people who want a nice hotel in San Juan Del Sur, avoid this hotel at all cost. Although the hotel promised to refund my second day since we could not access the hotel due to their muddy road and 20' river crossing, it has not refunded the money thus far and it has been five days. Sadly, the staff was very pleasant and seem to be victims of dishonest and unscrupulous ownership/management. AVOID THIS HOTEL AT ALL COST.
Stayed 2 nights in Nov 2023

2/10 Terrible

Lindsey

Travelled with family
Disliked: Property conditions & facilities, room comfort
Never Again
The roads are hard to access parts are flooded, thereā€™s a small river you have to cross. When we arrived we were told they do not offer 6beds as shown on their description- we ended up having to get a third room. The main room a scorpion inside when we arrived and later throughout the night ended up flooding. Very disappointed in the overall stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Carlos, LAS VEGAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access road to the property is horrible. We had a hard time getting taxis to make that trip because of that.
Stayed 2 nights in Dec 2022

8/10 Good

Ubaldo, VIRGINIA BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is not too bad. Quite and pleasant. Itā€™s just a bit too far from the city. Also, you have to cross a river and there is no bridge. If you take a taxi it may not take you all the way to the ranch if it rains or rained days before and the river water is too high. Not bad for the cost value per night of stay. Friendly staff.
Stayed 1 night in Oct 2022

4/10 Poor

Martin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The location hard to access, roads conditions plus misleading information about transportation prices, not much to do and faraway from town.
Stayed 3 nights in Jun 2022

2/10 Terrible

Terence

Stayed 2 nights in Apr 2022

10/10 Excellent

Arsenio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this place to be very clean, comfortable, and perfectly sized for one to two people. The bathroom and shower was excellent.
Stayed 2 nights in Apr 2022

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was concrete base and a lot mosquitoes I Left please Credit my money back I did sta there
Stayed 1 night in Jan 2022

8/10 Good

David

Stayed 1 night in Dec 2021

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

CARY

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love surf ranch, unless it rains a lot making the creek crossing hard for low cars. LOVELY property
Stayed 7 nights in Nov 2021

4/10 Poor

Legna

Stayed 5 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no water to shower, very far from everything, run down, very poor service, the food was great
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The highlight of the ranch is the staff. They were excellent, but the owners have let the place run down and the main reason we went was so he could skate the park and it was a mess....it was full of debris and water and not what he had hoped for. The internet didn't work in our room and we were told we would have high speed internet and Netflix to watch, but it didn't work either. The staff was really excellent but they can't fix all of the problems.....the owners need to put some resources into fixing the place.
Stayed 2 nights in Jun 2019

2/10 Terrible

Alain, QuƩbec, Canada

Disliked: Staff & service, property conditions & facilities
Miserable
I've got better things to do than write more than the following comment: Unpleasent personel, cheap on meals, don't respect the menu, very dirty pool, ..., one young man was ok - Joseph.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vacations
Overall everything was good service personal was excellent especially the girl name Katherine she has great customer service.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort was secluded and unique. We were treated like VIP customers. Can't wait to return!
Stayed 1 night in Jan 2018