Caribe Hilton

4.5 star property
Family fun on the beach, with 3 outdoor pools, near Fort San Jeronimo

Photo gallery for Caribe Hilton

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from room
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view
Suite, 2 Bedrooms, Bay View (Wave Wing)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Parking available
The current price is NZ$576
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Condado Beach
    ‪11 min walk‬
  • Pan American Pier
    ‪19 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

Room, 2 Double Beds (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Garden Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
  • 185 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
  • 191 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Beach Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Bay View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 129 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds, Ocean View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

A family-friendly stay in San Juan awaits you at Caribe Hilton. Within a short 5-minute stroll, you'll find Luis Muñoz Rivera Park and Fort San Jeronimo. Highlights at this beachfront resort include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zen Spa Océano can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Caribar serves international cuisine. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the 3 outdoor tennis courts and gym. 65003 square feet (6039 square metres) of event facilities include 24 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 15-minute walk of this San Juan Antiguo resort include Escambron Beach and Condado Beach.

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬12 min walk

About this property

Caribe Hilton

Family fun on the beach, with 3 outdoor pools, near Fort San Jeronimo
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Caribe Hilton, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

This San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 65003 sq ft of conference space
  • 6039 sq. m of conference space
  • Built in 1949
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Zen Spa Océano has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Morton's The Steakhouse
  • Ocean Restaurant & Lounge
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34 for adults and from USD 18 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
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Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Caribe Hilton?

Caribe Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Hilton?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Caribe Hilton on 29 Apr 2025 start from NZ$480.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Hilton?

Yep, Caribe Hilton has a self car park with in/out privileges for USD 25 per night.

Are there any beaches close to Caribe Hilton?

Yep, Caribe Hilton is a short 11-minute walk from Condado Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at Caribe Hilton?

Yep, Zen Spa Océano is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Caribe Hilton have a pool?

Yep, and guests love it! Caribe Hilton has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Caribe Hilton?

Caribe Hilton features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs and premium bedding.

What makes Caribe Hilton a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Caribe Hilton.

Is Caribe Hilton family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Caribe Hilton is a hit with families.

Are there hot tubs in the rooms at Caribe Hilton?

No, but there are deep-soaking baths in the guestrooms.

Does Caribe Hilton serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Caribe Hilton?

No, Caribe Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Hilton?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Caribe Hilton?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Caribe Hilton?

No, only service animals are allowed.

Caribe Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 931 out of 1679 reviews
Rating 8 - Good. 374 out of 1679 reviews
Rating 6 - Okay. 203 out of 1679 reviews
Rating 4 - Poor. 92 out of 1679 reviews
Rating 2 - Terrible. 79 out of 1679 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisselot

Stayed 2 nights in Dec 2024

6/10 Okay

Nadia

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We'd been at this hotel before. The idea was not to go through customs, it's still USA. The cons are definitely there: food is just no good. If you want to have frozen veggies, almost no fruits and frozen fish/meat, you found the place. There is a great sushi place off grounds - just a side note - but it's private and nothing to do with the hotel. But the main issue for me was security. It was a joke literally. They check your wrist band when you go to the pool, but there's a way to enter same area without showing it and many locals do so. People went into the pool with clothes on and they were locals it was clear. Moreover, by the beach there's a pathway on the rocks. Locals go in daily, one came in with his son, unfolded the chair and they just sat there. Private beach, anyone? So when I told the guard he said, I have a son too, and brought him water. Shook hands with the guy, they spoke in Spanish and exhanged hugs. The guyard then explained to me that this is not a private beach, this is public beach(!) and that he can sit at that area, but cannot "touch the grounds" whatever that meant. What is that BS? I didn't make a scene because I still had to stay there for a few more days and who knows what the housekeeping would do to teach this New Yorker a lesson. They are locals, they are all brothers, right? I got kids too, and I work a lot to come there to relax and pay quite a lot of money. I felt like an idiot for doing so. It pains me to say it but DR is better.
Stayed 6 nights in Dec 2024

8/10 Good

CAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is nicely located near the beach/lagoon area. There is not much to do outside of the property. The condition of the hotel is decent but parts of it reflect the age if the building.
Stayed 3 nights in Dec 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely with ways to enjoy both the ocean and pools. Easy to access Old San Juan and group tours. Also possible to have a car which is best to explore the entire island. It was the perfect place to relax and also combine exploration and adventure,
Stayed 5 nights in Dec 2024

10/10 Excellent

JOHN

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tamiko

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My children and I stayed here for Christmas and had a ball. The hotel has its own private beach, so bring snorkeling gear and save yourself lots of money as you can snorkel right there on the beach and see the pretty colorful fish. We ran at scooters every day and took a ride to Old San Juan, which was about a 10 minute ride on the scooters. We definitely enjoyed ourselves and will be back. There’s things to do for young children as my youngest is eight as well as the older children as my oldest is 22. Eating on the actual resort is pricey, but there’s plenty to eat in Old San Juan. If you get the breakfast buffet, make sure you hit the omelette station and the waffle station delicious.
Stayed 3 nights in Dec 2024

8/10 Good

Hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
the hotel need upgrade
Stayed 4 nights in Dec 2024

2/10 Terrible

Trudy, Yardville

Stayed 7 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Monica, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and accessible. Staff is really amazing and friendly. Pool bar offers excellent drinks options and food is delicious and freah. Will definetely go back. The only thing is they need to add night entertainment with music at the main bar. Excellent stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Dec 2024

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Larenda, ALTADENA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was professional and polite.The room given to us was fantsastic.
Stayed 2 nights in Dec 2024

8/10 Good

Ravishankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Adreyiania

Stayed 3 nights in Dec 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Nichol, Muskegon

Stayed 2 nights in Dec 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great. Cant wait to go back.
Stayed 5 nights in Dec 2024

2/10 Terrible

Calvin

Stayed 4 nights in Nov 2024

4/10 Poor

Chengfu

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m giving 2/5 because the experience didn’t meet expectations for a hotel of this level: 1.Cleanliness: When we arrived, the shower hadn’t been cleaned at all—there was hair and dirt left from previous guests, which was really gross. 2.Sliding Door Issues: The balcony was nice for enjoying the ocean view, but there was no screen on the sliding door. If you want to keep it open to hear the waves, you risk lizards wandering into the room. 3.Temperature Problem: on our last day there, the room got up to 83°F, and the thermostat wasn’t working. I called the front desk, and while they promised someone would come ASAP, no one showed up even after one hour. 4. Missing Amenities: For the price and reputation of this hotel, I expected at least bottled water in the room daily. Instead, we only got some the day we checked in. The location and views were great, but the lack of attention to these basic details really let us down.
Stayed 4 nights in Dec 2024

6/10 Okay

Tammy Emery

Business traveller, Travelled with group
Liked: Amenities
Disliked: Staff & service
Caribe Hilton is in a good central location. The hotel was clean but had odd odors throughout the venue.The guest rooms are very outdated. The bartender at the inside bar was very rude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dharani

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first trip to Puerto Rico, and I couldn’t have asked for a better experience! At the hotel, one of the staff members went above and beyond by upgrading my room to a beautifully remodeled one. The view from my room? Absolutely stunning—like something straight out of a postcard. The valet service was not only convenient but also reasonably priced, making everything so seamless. And for fellow coffee lovers like me, the property even had a Starbucks on-site—talk about a perfect touch! 😊
Stayed 2 nights in Dec 2024