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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel connected to a shopping centre in Santurce with 3 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Exterior
Premium bedding, in-room safe, blackout curtains, soundproofing
Cafe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
The price is NZ$509
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
105 Avenida de Diego, San Juan, 00914
  • Calle Loiza
    ā€Ŗ1 min walkā€¬
  • Museo de Arte de Puerto Rico
    ā€Ŗ5 min walkā€¬
  • Plaza del Mercado
    ā€Ŗ10 min walkā€¬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ā€Ŗ7 min driveā€¬

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View from property

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Pool
Breakfast included
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Kids pool
4.5 out of 5, Wonderful, (1695)
The price is NZ$946
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Residence Inn by Marriott San Juan Isla Verde

About the area

San Juan

DoubleTree by Hilton San Juan places you in the centre of San Juan, connected to a shopping centre and within a short 5-minute stroll of Calle Loiza and Museo de Arte de Puerto Rico. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and mud bath. The restaurant, Cafe Pierre, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. Full breakfast is available daily between 6 AM and 11 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Attractions within a 30-minute walk of this 4-property class Santurce hotel include Condado Beach and Casino del Mar at La Concha Resort.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Museo de Arte de Puerto Rico - 5 min walk
  • Casino del Mar at La Concha Resort - 17 min walk
  • Condado Beach - 3 min drive
  • Jose Miguel Agrelot Coliseum - 3 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Hato Rey Station - 3 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ā€ŖBebo's Cafe - ā€¬2 min walk
  • ā€Ŗ173 - ā€¬2 min walk
  • ā€ŖCayo Caribe Condado - ā€¬7 min walk
  • ā€ŖStarbucks - ā€¬1 min walk
  • ā€ŖGallery Plaza - ā€¬1 min walk

About this property

DoubleTree by Hilton San Juan

Art Deco hotel connected to a shopping centre in Santurce with 3 restaurants
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan hotel.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include a shower, bathrobes and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on 23 Feb 2025 start from NZ$422.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton San Juan?

Yep, DoubleTree by Hilton San Juan has a self car park with in/out privileges for USD 25 per day.

Are there any beaches close to DoubleTree by Hilton San Juan?

Yep, DoubleTree by Hilton San Juan is a short 12-minute walk from Playa Ocean Park. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at DoubleTree by Hilton San Juan?

Yep, there is an onsite spa at DoubleTree by Hilton San Juan. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does DoubleTree by Hilton San Juan have a pool?

DoubleTree by Hilton San Juan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan features a full-service spa, a 24-hour health club and an outdoor pool.

What makes DoubleTree by Hilton San Juan a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton San Juan.

Is DoubleTree by Hilton San Juan family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton San Juan is a hit with families.

Does DoubleTree by Hilton San Juan serve breakfast?

Sure does, full brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton San Juan?

No, DoubleTree by Hilton San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton San Juan?

Yep, you can grab a meal at DoubleTree by Hilton San Juan's onsite restaurant that serves international cuisine.

What time are check-in & check-out at DoubleTree by Hilton San Juan?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton San Juan?

No, only service animals are allowed.

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1006 reviews" "
Rating 8 - Good. 223 out of 1006 reviews" "
Rating 6 - Okay. 83 out of 1006 reviews" "
Rating 4 - Poor. 31 out of 1006 reviews" "
Rating 2 - Terrible. 44 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

gabriela

Stayed 1 night in Oct 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to beach so convenient! I give this hotel 5 stars on all areas. Staff was amazing šŸ‘
Stayed 2 nights in Oct 2024

6/10 Okay

Marina

Travelled with group
I liked starbucks on the compound The bathroom was very small and restricted Bathroom amenities very limited I didnt like that breakfast included was not an option for the high rates Overall hotel needs an upgrade
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michel at the front desk was very helpful
Stayed 5 nights in Oct 2024

6/10 Okay

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incidental charges
Good except the hotel charged my credit card $106.00 for incidentals and has not refunded that money 6 days later. We didnā€™t have any charges
Stayed 1 night in Oct 2024

10/10 Excellent

Keshurna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Christle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time to Puerto Rico staff had rooms with rose petals on floor and bottle of champagne and covered strawberries... very nice
Stayed 3 nights in Oct 2024

4/10 Poor

Kadian

Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Always use that hotel when in PR
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Five Star Quality
My stay here was amazing! Super friendly staff with a demure atmosphere
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient and the best part is their employees. Everyone is very friendly, welcoming and helpful. We used UBER as a transportation and it was convenient, easy, fast and reasonable prices. The beach close to the hotel is very dangerous for swimming. The pool at the hotel is small but nice an is open 24 hours. The cafe at the hotel is great. Food is very good. We recommend this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

RoseMarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

lee

Margarita was very helpful and friendly at the front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Silvestre

Stayed 4 nights in Jul 2024

10/10 Excellent

Leighton

Stayed 2 nights in Sep 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
The Murphy bed was just okay but the room was good. The staff were so nice and helpful. The pool is so wonderful and pretty. Overall I would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

AnaMaria

Liked: Property conditions & facilities
Friendly, customer service oriented
Stayed 1 night in Oct 2024

10/10 Excellent

Samson

Stayed 1 night in Sep 2024

8/10 Good

Pankaj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quite spacious and very nice pool and amenities specially small forest near pool. Parking is extra not included in stay (25$ for 24 hours)
Stayed 4 nights in Sep 2024

10/10 Excellent

Nelly

Liked: Amenities, property conditions & facilities
We like everything
Stayed 4 nights in Jul 2024

6/10 Okay

estefania

Liked: Staff & service
It was fine
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Travelled with partner
Staff was wonderful. Loved golf ride to beach. Great stay before cruise.
Stayed 2 nights in Sep 2024