Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly Carolina resort in Isla Verde with a casino
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Lobby
Lobby
Exterior
Beach nearby, sun-loungers, beach umbrellas, beach towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The price is NZ$556
includes taxes & fees
29 Jan - 30 Jan

Explore the area

Map
8000 Tartak Street, Carolina, 00979
  • Isla Verde Beach
    ā€Ŗ6 min walkā€¬
  • Carolina Beach
    ā€Ŗ8 min walkā€¬
  • Pine Grove Beach
    ā€Ŗ16 min walkā€¬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ā€Ŗ16 min driveā€¬

Room options

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
2 bedrooms
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio, 1 King Bed, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Carolina

A family-friendly stay in Carolina awaits you at Embassy Suites by Hilton San Juan Hotel & Casino. You'll be 0.5 km (0.3 mi) from Isla Verde Beach and 7.4 km (4.6 mi) from Condado Beach. Highlights at this resort include a casino, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and facials. The restaurant, El Patio, is open for lunch and dinner. Coqui Pool Bar is the resort's own bar, serving drinks along with lunch. Enjoy the 24-hour gym, Hot tub, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Free cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 3.5-property class Isla Verde resort include Plaza las Americas and Puerto Rico Convention Center.

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 8 min walk
  • Condado Beach - 7 min drive
  • Plaza las Americas - 8 min drive
  • Puerto Rico Convention Center - 9 min drive

Getting around

  • Hato Rey Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ā€ŖVerace - ā€¬2 min walk
  • ā€ŖMi Casita Restaurant - ā€¬5 min walk
  • ā€ŖKintaro Sushi & Chinese Cuisine lsla Verde - ā€¬8 min walk
  • ā€Ŗ24 Market Place - ā€¬5 min walk
  • ā€ŖBurger King - ā€¬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly Carolina resort in Isla Verde with a casino
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square metres) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This 3.5-star Carolina resort is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 8 levels
  • Conference rooms
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1996
  • Cooked-to-order breakfast (free)
  • Casino
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3ā€“5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3ā€“5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 21.19 per night
  • Valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on 29 Jan 2025 start from NZ$476.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton San Juan Hotel & Casino?

Yep, Embassy Suites by Hilton San Juan Hotel & Casino has a covered self car park for USD 21.19 per night.

Are there any beaches close to Embassy Suites by Hilton San Juan Hotel & Casino?

Yep, Embassy Suites by Hilton San Juan Hotel & Casino is a short 6-minute walk from Isla Verde Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find water sports equipment.

Is there a spa on site at Embassy Suites by Hilton San Juan Hotel & Casino?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yep, and guests love it! Embassy Suites by Hilton San Juan Hotel & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Embassy Suites by Hilton San Juan Hotel & Casino a romantic place to stay?

1 hot tub and poolside dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton San Juan Hotel & Casino.

Is Embassy Suites by Hilton San Juan Hotel & Casino family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Embassy Suites by Hilton San Juan Hotel & Casino is a hit with families.

Does Embassy Suites by Hilton San Juan Hotel & Casino serve breakfast?

You bet, travelers are hooked on the free cooked-to-order breakfast here! Offered on weekdays between 6:30 AM and 9:00 AM and weekends between 7:30 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton San Juan Hotel & Casino?

No, Embassy Suites by Hilton San Juan Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton San Juan Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Embassy Suites by Hilton San Juan Hotel & Casino?

No, only service animals are allowed.

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2014 out of 2945 reviews" "
Rating 8 - Good. 590 out of 2945 reviews" "
Rating 6 - Okay. 188 out of 2945 reviews" "
Rating 4 - Poor. 72 out of 2945 reviews" "
Rating 2 - Terrible. 81 out of 2945 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely San Juan Hotel
Great location! Short walk from beach and restaurants. Hotel provided umbrella, chairs and towels for beach day. Beautiful grounds and pool! Wish I could have stayed longer
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was nice. The room I was assigned was ok. The furniture was very out dated and the bathroom I didnā€™t like because the shower had a small glass door every time I took a shower water everywhere. Every thing else was ok.
Stayed 5 nights in Oct 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

ShaRhonda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The only problem was for the majority of the nights we were there the shower was only lukewarm. It wasn't a major issue for us but we were grateful for the hot water on the last night.
Stayed 5 nights in Oct 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Corallys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Diana

Stayed 1 night in Sep 2024

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
easily accessible from san juan airport. beach is across from hotel. they provide beach chair and umbrella
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suite and Casino Hotel is conveniently located to the beach and shopping areas within walking distance. The facility is beautifully build with a welcoming staff. The breakfast bar with eggs to order is excellent and the rooms are quiet, clean and spacious. I would highly recommend this hotel for visitors in PR.
Stayed 3 nights in Oct 2024

8/10 Good

ANNALISA, Road Town

Travelled with partner
Liked: Cleanliness
Hotel stay was lovely, my only issue was that the A/C is a bit too cold
Stayed 3 nights in Oct 2024

10/10 Excellent

Caryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es excelente sumamente atentos y la camida del buffet riquĆ­sima
Stayed 2 nights in Oct 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 5 šŸŒŸ
Stayed 7 nights in Oct 2024

10/10 Excellent

Seoung

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Brandy

Stayed 1 night in Oct 2024

8/10 Good

Dine

Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast in particular the omelet was very good. Overall, it was a pleasant stay with no issues.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslee

Stayed 4 nights in Sep 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, amazing staff, clearness, super knowledgeable and friendly. Iā€™ll alway recommend to others
Stayed 6 nights in Oct 2024

10/10 Excellent

Henry, Wheeling

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 3 nights in Oct 2024

8/10 Good

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure for the shower was not good. Also the Hot water temperature was Lukewarm. Also extra toilet paper doesn't hurt.
Stayed 4 nights in Oct 2024

8/10 Good

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Property conditions & facilities
Good to have no insects
Stayed 4 nights in Oct 2024

10/10 Excellent

Darlington

Stayed 3 nights in Sep 2024