Fairmont El San Juan Hotel: Deals & Reviews (San Juan, PRI)

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Beach spa retreat, walking distance from Isla Verde Beach

Dates

December 2024

January 2025

Hypo-allergenic bedding, pillow-top beds, in-room safe

4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Casita, Suite, 1 King Bed, Terrace, Oceanfront | Terrace/patio

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Explore the area

6063 Isla Verde Avenue, Carolina, 00979

Isla Verde Beach
1 min walk
Pine Grove Beach
9 min walk
Carolina Beach
9 min walk
San Juan (SJU-Luis Munoz Marin Intl.)
13 min walk

Room options

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Pillow-top bed

191 sq m
Sleeps 4
1 King Bed

Signature Room, 1 King Bed, Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 1 King Bed, Patio

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

41 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

57 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Patio

Highlights

Patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

41 sq m
Sleeps 4
2 Queen Beds

Signature Room, 1 King Bed, Accessible, Ocean View

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

41 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

90 sq m
Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

128 sq m
Partial ocean view
Sleeps 8
1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

45 sq m
Sleeps 2
1 King Bed

Signature Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 4
2 Queen Beds

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

90 sq m
Sleeps 4
1 King Bed

Villa, 2 Queen Beds, Terrace, Beachside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 2 Queen Beds, Accessible

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Terrace, Beachside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Sofa bed - double

50 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

41 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Balcony, Poolside

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Bungalow, 1 King Bed, Terrace

Highlights

Patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

33 sq m
Sleeps 2
1 King Bed

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 2
1 King Bed

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Terrace, Poolside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Terrace, Beachside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Sofa bed - double

45 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

41 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Balcony, Poolside

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Sofa bed - double

45 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Terrace, Poolside

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Parlor, 1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

90 sq m
Sleeps 4
1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Hairdryer

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Accessible, Terrace (Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Sofa bed - double

45 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Carolina

Fairmont El San Juan Hotel puts you in the centre of Carolina, 5.2 km (3.2 mi) from The Mall of San Juan and 5.9 km (3.6 mi) from Museo de Arte de Puerto Rico. Highlights at this beachfront resort include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Caña, serves Caribbean cuisine. Chandelier Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this Isla Verde resort include Plaza las Americas and Puerto Rico Convention Center.

View more Resorts in San Juan

What's nearby

Isla Verde Beach - 1 min walk - 0.0 km
Carolina Beach - 9 min walk - 0.8 km
The Mall of San Juan - 5 min drive - 5.3 km
Plaza las Americas - 9 min drive - 9.4 km
Puerto Rico Convention Center - 10 min drive - 9.5 km

Getting around

Pinero Station - 7 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 8 min drive

Restaurants

‪Mi Casita Restaurant - ‬4 min walk
‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
‪24 Market Place - ‬4 min walk
‪La Bodeguita - ‬3 min walk
‪Chili's Grill & Bar - ‬2 min walk

About this property

Fairmont El San Juan Hotel

Beach spa retreat, walking distance from Isla Verde Beach

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts and a fitness centre. Parking is available for a fee.

This Carolina resort is smoke free.

388 guestrooms or units

9 levels

4 buildings

6 dining venues

7 bars or lounges

40000 sq ft of conference space

3716 sq. m of conference space

Built in 1958

Casino

Nightclub

Deli

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Gift shop

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Bar by the pool

Swim-up bar

Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and a safe. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Secured parking on site (USD 27.85 per day; includes in/out privileges)
Secured valet parking on site (USD 33.45 per day; includes in/out privileges)

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
6 restaurants
7 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Caña
Chandelier Bar
El Bistro
El San Juan Beach Club
Wine Bar

Family friendly

4 outdoor pools
Mini-fridge
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
40,000 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Grab bar in shower
Lift
Low-height electrical sockets in bathroom
Sign language-capable staff
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

4 buildings
9 floors
At least 80% lighting from LEDs
Ballroom
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1958
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch LED TV with premium cable channels
Pay films

Food and drink

Champagne service
Espresso maker
Free bottled water
Limited room service
Mini-fridge
Restaurant dining guides

Air conditioning
Connecting rooms available
Eco-friendly toiletries
Free local calls
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation, per stay
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: 21 per cent of room rate

The resort fee includes:

Additional inclusions
Beach access
Beach towels
Fitness centre access
Health club access
In-room bottled water
In-room coffee
In-room safe
Phone calls
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 41.74 for adults and from USD 20.33 for children
Secured self-parking fee: USD 27.85 per day (in/out privileges)
Valet parking fee: USD 33.45 per day (in/out privileges)
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel

El San Juan Casino Hilton

El San Juan Resort & Casino Hilton Hotel

El San Juan Hotel Casino

El San Juan Hotel Isla Verde

El San Juan Hotel Puerto Rico

El San Juan Resort And Casino

El Resort & Casino Hilton Hotel

El San Juan Hilton

El San Juan Hotel Curio Collection Hilton Carolina

El Hotel Curio Collection Hilton

El San Juan Curio Collection Hilton Carolina

Juan Curio Collection Hilton

Fairmont El San Juan Carolina

Fairmont El San Juan Hotel Resort

Fairmont El San Juan Hotel Carolina

Fairmont El San Juan Hotel Resort Carolina

El San Juan Hotel Curio Collection by Hilton

Fairmont El San Juan Hotel (Opening January 2020)

Frequently asked questions

What is the cancellation policy at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont El San Juan Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Hotel on 24 Nov 2024 start from NZ$518.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont El San Juan Hotel?

Yep, Fairmont El San Juan Hotel has a secured self car park with in/out privileges for USD 27.85 per day.

Are there any beaches close to Fairmont El San Juan Hotel?

Yep, Fairmont El San Juan Hotel is a short 1-minute walk from Isla Verde Beach. Fun beach activities include volleyball, scuba diving and body boarding.

Is there a spa on site at Fairmont El San Juan Hotel?

Yep, there is an onsite spa at Fairmont El San Juan Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fairmont El San Juan Hotel have a pool?

Yep, and guests love it! Fairmont El San Juan Hotel has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with pillowtop beds and espresso makers.

What makes Fairmont El San Juan Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont El San Juan Hotel.

Does Fairmont El San Juan Hotel serve breakfast?

Yep, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont El San Juan Hotel?

No, Fairmont El San Juan Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont El San Juan Hotel?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont El San Juan Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont El San Juan Hotel?

Furry friends are welcome at Fairmont El San Juan Hotel, with food and water bowls on offer.

Fairmont El San Juan Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Hilda, Philadelphia

Travelled with family and small children

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very helpful and polite. They went out if the way rnsure we had a good stay.

Stayed 4 nights in Aug 2024

10/10 Excellent

Terreion

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Every time I come to Puerto Rico I stay at Fairmont. It’s beautiful, smells good, clean.

Stayed 4 nights in Aug 2024

8/10 Good

Carlos

23 Aug 2024

Liked: Amenities

Disliked: Staff & service

Le doy un cuatro porque las instalaciones, la limpieza entretenimiento, comidas y bebidas son excelentes pero el personal no es para nada amable, solo vi amabilidad para con los americanos pero a los Latinos ni nos saludaban la mayoría de ellos.

Stayed 4 nights in Aug 2024

8/10 Good

Faith H

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, amenities

Overall the hotel was nice but the room was very disappointing and outdated. The carpet had a musty smell so we purchased febreeze air fresheners for the room to get rid of the smell. They did refund us a night due to the air conditioning not working which was hospitable of them. Very lovely resort and beach access was awesome.

Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos, Miramar

Business traveller

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Aug 2024

10/10 Excellent

Gissel

22 Aug 2024

This Hotel was everything!! Specially the staff very helpful and everything is pretty much on premises. My only issue was the AC stopped working for a whole day. Other than that I’m definitely coming back.

Stayed 3 nights in Aug 2024

10/10 Excellent

Ramone

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

JUANA ALTAGRACIA COTUI, ERIC

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love everything about it!!!

Stayed 3 nights in Aug 2024

8/10 Good

Rosanna, Miami Springs

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 15 nights in Jul 2024

6/10 Okay

Luz

21 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Arrived a day after Hurricane Ernesto, property was well maintained. Staff was extremely accommodating to room need and comfort. El San Juan Fairmont was exactly what I was expecting.

Stayed 5 nights in Aug 2024

10/10 Excellent

Mariony, Round Rock

Travelled with partner

21 Aug 2024

Liked: Cleanliness, staff & service, amenities

Clean and safe

Stayed 1 night in Aug 2024

8/10 Good

Joy Ann

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities

Property is beautiful literally has everything on this resort, staff was very friendly. The issues we had was the second day of our 5 day trip ac stopped working in the rooms for 2 days that sucked… Also on our floor work was being done so a lot of noise/ banging… Hate to be that person to complain but I did mention some of our concerns and we were given free breakfast for 2 mornings… Everyone at the pool were talking about they’re upgrades for the inconvenience of the ac’s being out in the hotel which were upgraded to villas or suites guess we weren’t so lucky.

Stayed 4 nights in Aug 2024

10/10 Excellent

Danielle

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

8/10 Good

Ronald

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was good except for the AC being out for a day.

Stayed 5 nights in Aug 2024

10/10 Excellent

ODELL

Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay in a great hotel! Service amenities and location are top-notch! We had tons of fun there and we can't wait to stay there again!

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

IT was great beautiful I love puerto rico amazing people beautiful staff

Stayed 5 nights in Aug 2024

10/10 Excellent

Yesenia

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel hands down, loved the easy access to the beach, the lobby bar and club brava, will definitely be staying in the future

Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel stay was awesome. Rooms were clean. Pools & beach food & drinks service was a plus. Cool entertainment vibe for everyone. Just 15 min to El Viejo San Juan.

Stayed 5 nights in Aug 2024

10/10 Excellent

Albert Jean Jacques

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

4/10 Poor

Abd Elhak

Travelled with family

18 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

I’mso disappointed on the place. The check in and the welcoming was the worst thing I ever experienced. The girl at the check in asked for my id and credit card. Runs the credit card without explaining what she was doing.we didn’t even heard a welcome word. Gave us keys. Bed and pillows were in the worst condition. Like you’re sleeping on the floor. They changed the room but I bet all the beds at that resort are very bad hard and you can see that they weren’t updated for a long time. Over all, I spent a week there. It was my yearly vacation. I wish I didn’t stay at this place. Paid a lot for that week however it was all a disappointment.

Stayed 7 nights in Aug 2024

6/10 Okay

LINDSAY

18 Aug 2024

It’s nice but charge fee for resort I didn’t know that smh. Hotel is nice and pool.

Stayed 3 nights in Aug 2024

8/10 Good

Joe

Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

8/10 Good

Anibal

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at Fairmont was good. The lobby area is very nice and entertaining at night. The pool area is clean and my kids enjoyed it. The rooms were good with minor things i would improve on. For example we rented two rooms and the items were not the same. One room had a flashlight and one did not. One room had a tea kettle and one did not. Power did go out a few times during our stay, but came back within seconds each time. Overall, we enjoyed our stay.

Stayed 5 nights in Aug 2024

8/10 Good

michael

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Whole stay there was poorly planned on my part so actually only booked for one night and due to weather and even a typo on my boarding pass , I only got there at 3am and had to check out the next morning. The desk agent told me I could leave my bag with porter and enjoy surroundings a bit after my check out and I found everything beautiful, exciting and the beach totally rejuvenating. Lifted my spirits which were very down from how things were starting. Much appreciated!

Stayed 1 night in Aug 2024

Fairmont El San Juan Hotel

Photo gallery for Fairmont El San Juan Hotel

Reviews

Very good

Popular amenities

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Room options

View all photos for Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

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View all photos for Signature Room, 1 King Bed, Ocean View

Signature Room, 1 King Bed, Ocean View

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View all photos for Fairmont, Room, 1 King Bed, Patio

Fairmont, Room, 1 King Bed, Patio

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View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

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View all photos for Fairmont, Room, 2 Queen Beds, Patio

Fairmont, Room, 2 Queen Beds, Patio

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View all photos for Signature Room, 1 King Bed, Accessible, Ocean View

Signature Room, 1 King Bed, Accessible, Ocean View

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View all photos for Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

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View all photos for Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

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View all photos for Fairmont, Room, 1 King Bed, Accessible

Fairmont, Room, 1 King Bed, Accessible

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View all photos for Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

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View all photos for Signature Room, 2 Queen Beds, Ocean View

Signature Room, 2 Queen Beds, Ocean View

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View all photos for Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

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View all photos for Villa, 2 Queen Beds, Terrace, Beachside

Villa, 2 Queen Beds, Terrace, Beachside

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View all photos for Fairmont, Room, 2 Queen Beds, Accessible

Fairmont, Room, 2 Queen Beds, Accessible

Highlights

View all photos for Villa, 1 King Bed, Terrace, Beachside

Villa, 1 King Bed, Terrace, Beachside

Highlights

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub

Fairmont, Room, 1 King Bed, Accessible, Bathtub

Highlights

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

Highlights

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Highlights

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

Highlights

View all photos for Bungalow, 1 King Bed, Terrace

Bungalow, 1 King Bed, Terrace

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View all photos for Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Highlights

View all photos for Fairmont, Room, 2 Queen Beds

Fairmont, Room, 2 Queen Beds

Highlights

View all photos for Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed

Highlights

View all photos for Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Highlights

View all photos for Villa, 2 Queen Beds, Terrace, Poolside