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Ficus Hotel

3.0 star property
Hotel with a 24-hour front desk, near University of Puerto Rico

Photo gallery for Ficus Hotel

Standard Room, 1 Queen Bed
Exterior
Reception
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$222
includes taxes & fees
12 May - 13 May

Explore the area

Map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921
  • University of Puerto Rico
    ‪4 min drive‬
  • Plaza las Americas
    ‪4 min drive‬
  • Jose Miguel Agrelot Coliseum
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Desk
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Desk
Daily housekeeping
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

Desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Desk
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Desk, bed sheets

Standard Double Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Desk
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

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20 May - 21 May
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About the area

San Juan

At Ficus Hotel you'll be 3 km (1.9 mi) from University of Puerto Rico and 4 km (2.5 mi) from Plaza las Americas. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find luggage storage and a vending machine. .Sights within a 10-minute drive of this 3-property class Puerto Nuevo hotel include Jose Miguel Agrelot Coliseum and Distrito T-Mobile.

What's nearby

  • University of Puerto Rico - 4 min drive - 3.6 km
  • Plaza las Americas - 4 min drive - 3.9 km
  • Jose Miguel Agrelot Coliseum - 5 min drive - 4.6 km
  • Puerto Rico Convention Center - 10 min drive - 9.0 km
  • Condado Beach - 14 min drive - 9.4 km

Getting around

  • Medical Center Station - 10 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Sorbo Café - ‬15 min walk
  • ‪Cafetería El Cafecito - ‬8 min walk
  • ‪Happy China - ‬16 min walk
  • ‪Cuatacho’s - ‬12 min walk
  • ‪Taste Juicery - ‬11 min walk

About this property

Ficus Hotel

Hotel with a 24-hour front desk, near University of Puerto Rico
As a guest of Ficus Hotel, you'll find a vending machine, concierge services, and an ATM. WiFi is free in public spaces.

This 3-star San Juan hotel is smoke free.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • No smoking on site
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 25 per night)
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at Ficus Hotel?

Ficus Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ficus Hotel?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Ficus Hotel on 12 May 2025 start from NZ$222.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ficus Hotel?

The closest beach to Ficus Hotel is Condado Beach (7.3 km).

Is there a free airport shuttle available at Ficus Hotel?

No, Ficus Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Ficus Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ficus Hotel?

No, only service animals are allowed.

Ficus Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 110 out of 284 reviews
Rating 8 - Good. 66 out of 284 reviews
Rating 6 - Okay. 47 out of 284 reviews
Rating 4 - Poor. 27 out of 284 reviews
Rating 2 - Terrible. 34 out of 284 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Convenient for the airport. One major problem... air-conditioner had room temp at 12.5 degrees C... super-cold. The kind staff member changed it to heat but the temperature didn't go above 16.5 deg C all night. I ended up turning it off at 0100 in morning.
Stayed 1 night in Feb 2025

8/10 Good

Evelyn, Caguas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
El hotel es limpio. No tiene microondas ni neverita. El staff amable y servicial. Sherry es estupenda
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A highly unlikely setting for being on vacation, but we just needed one night to stay and decompress after the festival in Puerto Rico, very reasonable, clean quiet, we got our rest and taxi pick us at 3:30 am for our flight
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Wolf

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old hotel requiring immediate renovation

8/10 Good

Joyeeta

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Basic amenities missing, management shrugs it off.

Be aware not all amenities listed are available. Front office people will huff and puff over the phone when you ask for extra towels (1st time calling and requesting). Basic amenities like TV and WiFi doesn’t work. They shrug it off and don’t do anything about. I went of the next day to speak to the manager about this his name is Luis and hung the phone up. Didn’t even try to fix the problem. So rude!
Stayed 1 night in Jan 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was easy
Stayed 1 night in Jan 2025

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good except doesnt have parking area
Stayed 1 night in Jan 2025

8/10 Good

jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not as bad as what the negative reviews say. You get what you pay for but over all I was comfortable and I check in at 3am. I would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel, Trujillo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is on the campus of hospital complex. It was indeed "hospital" cold and clean on the inside. TV did not work. Cover on shower drain was loosed and aside, exposing a rusty drain fixture. Parking garage was in 25 feet of the "facility". However, the entrance was a quarter mile circle away. There was no escaping this solemn, eerie feel that I didn't belong there. Was reminded of "The Shining"... "Here's Johnny!" And yet again in PR, I was given the Staff Quarters, instead of a regular room. Did not feel at ease nor welcome. Front desk personnel disappear into the rooms to take naps or "whatever"... You call a number to summon them. Yeah, i'll be sure to look this place on my next visit... and go the other way...
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience ever!

We booked a room online as it showed availability. We get to the hotel and were told we couldn’t check in after we called because no one was at the front desk and as we asked what time to come back for check in we got hung up on. After a few hours we received a email stating that our room was canceled due to no power in the hotel, we called to figure out options and we were told that they had no rooms available regardless so we couldn’t stay and they couldn’t accommodate us, we asked why weren’t we notified before hand, as when we called no one said anything about no rooms being unavailable and no one was at the front desk, the guy over the phone said someone should of been at the front and should of told us they had no rooms available, after about two hours of being on the phone with this hotel they told us we couldn’t even get a refund as they have a no refund policy but yet they never had a room available for us to stay so how is it that we couldn’t get a refund, so we went back and forth for a while and just to end up with no refund and no room to stay in and now we have to fight and report this is our credit card company because they refuse to help. No manager or supervisor was available and as the days past we still haven’t been able to reach anyone to help with a refund, we stood stranded for the night. Hotels.com also has fault in this for allowing bookings with no rooms available.
Stayed 5 nights in Dec 2024

10/10 Excellent

IVAN

Stayed 1 night in Jan 2025

10/10 Excellent

Ileana, Watertown

Stayed 3 nights in Dec 2024

2/10 Terrible

Talesha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not what it seems.
Stayed 3 nights in Dec 2024

8/10 Good

Ernesto

Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some parking área
Stayed 2 nights in Dec 2024

2/10 Terrible

Marie Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False Advertising, Not a hotel - Hospital room

1. Not a Hotel, But a Hospital Room Let me start by saying this is NOT a hotel room. It’s a hospital room with a bed - there is zero hotel service or amenities. To even access the so-called “hotel,” you have to go to the back of the hospital, enter through the emergency drop-off area, and navigate through the emergency floor. It feels more like you’re walking into a hospital ward, not a place you’d want to stay at. 2. Terrible Parking Situation The surrounding area is filled with roadblocks and barricades, and the entire zone feels unsafe. You’ll spend ages just circling the block trying to find the parking. It’s paid parking by the hour. 3. Freezing Cold Room With No Control The air conditioning is set to blast at full force, and it’s impossible to adjust. There’s no remote, no controls on the unit itself—just a freezing room. 4. No Amenities, No Comfort The only vending machines are two dusty ones that only take exact change (singles, to be specific). 5. False Advertising This is nothing more than a scam disguised as a hotel. The website makes it sound like a regular hotel stay, but in reality, it's just a cold, uncomfortable hospital room with none of the services you’d expect from any decent hotel. I feel completely ripped off. If you’re looking for a place to stay, do yourself a favor and avoid this “hotel” at all costs. It’s a scam, and I’ll be sharing this review everywhere I can to warn others. My kids are forever traumatized! TRAUMATIZED!
Stayed 1 night in Dec 2024

10/10 Excellent

Glorivette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good rate per night, and safe!!
Stayed 1 night in Dec 2024

8/10 Good

Jose

Stayed 1 night in Dec 2024

10/10 Excellent

Gibson

Stayed 1 night in Dec 2024

6/10 Okay

Yelitza

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024