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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Family-friendly hotel with casino and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Water view
Casino
Lobby
Banquet hall
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
The price is NZ$414
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Jardin Botanico y Cultural de Caguas
    8 min drive
  • Port of San Juan
    27 min drive
  • El Yunque National Forest
    28 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    29 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Mountain view

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Water view

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hacienda Montana Soñadora
Pool
Hot tub
Breakfast included
Parking included
4.8 out of 5, Exceptional, (148)
The price is NZ$449
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hacienda Montana Soñadora

About the area

Caguas

A family-friendly stay in Caguas awaits you at Four Points by Sheraton Caguas Real Hotel & Casino. You'll be 7.1 km (4.4 mi) from Jardin Botanico y Cultural de Caguas and 28.8 km (17.9 mi) from El Yunque National Forest. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .The family restaurant, Flor de Caña Eatery Eatery & Bar, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, kids' swimming pool, waterslide and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute drive of this 3.5-property class Caguas hotel include Condado Beach and Pan American Pier.

What's nearby

  • Jardin Botanico y Cultural de Caguas - 8 min drive - 7.2 km
  • Condado Beach - 26 min drive - 34.9 km
  • Pan American Pier - 26 min drive - 34.6 km
  • Port of San Juan - 27 min drive - 36.4 km
  • El Yunque National Forest - 28 min drive - 28.9 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪El Rancho De Los Trovadores - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Lechonera La Hacienda - ‬6 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Restaurante Raices - ‬4 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Family-friendly hotel with casino and 24-hour fitness centre
Four Points by Sheraton Caguas Real Hotel & Casino offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Four Points by Sheraton Caguas Real Hotel & Casino. For a fee, parking is available.

This 3.5-star Caguas hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Conference rooms
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with a safe and free newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor de Caña Eatery Eatery & Bar

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 18.87 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 20.00 per person
  • Self-parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
Caguas Sheraton
Four Points Sheraton Caguas
Four Points Sheraton Caguas Real
Four Points Sheraton Real
Four Points Sheraton Real Hotel
Four Points Sheraton Real Hotel Caguas
Sheraton Caguas Four Points
Sheraton Four Points Caguas
Four Points Sheraton Caguas Real Hotel
4 Points By Sheraton Caguas Real Hotel & Suites
Puerto Rico Four Points
Four Points Puerto Rico
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Four Points By Sheraton Caguas Real Hotel And Suites
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Four Points by Sheraton Caguas Real Hotel & Casino Hotel
Four Points by Sheraton Caguas Real Hotel & Casino Caguas
Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Caguas Real Hotel & Casino?

Four Points by Sheraton Caguas Real Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Caguas Real Hotel & Casino?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Caguas Real Hotel & Casino on 1 Dec 2024 start from NZ$347.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Caguas Real Hotel & Casino?

Yep, Four Points by Sheraton Caguas Real Hotel & Casino has a self car park with in/out privileges for USD 13.38 per day.

Are there any beaches close to Four Points by Sheraton Caguas Real Hotel & Casino?

The closest beach to Four Points by Sheraton Caguas Real Hotel & Casino is Condado Beach (29.9 km).

Does Four Points by Sheraton Caguas Real Hotel & Casino have a pool?

Four Points by Sheraton Caguas Real Hotel & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does Four Points by Sheraton Caguas Real Hotel & Casino have a waterslide?

Yep, this property has a waterslide!

What makes Four Points by Sheraton Caguas Real Hotel & Casino a romantic place to stay?

Pool-view dining and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Caguas Real Hotel & Casino.

Is Four Points by Sheraton Caguas Real Hotel & Casino family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Caguas Real Hotel & Casino is a hit with families.

Does Four Points by Sheraton Caguas Real Hotel & Casino serve breakfast?

Yep, full brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Caguas Real Hotel & Casino?

No, Four Points by Sheraton Caguas Real Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Caguas Real Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Caguas Real Hotel & Casino?

No, only service animals are allowed.

Is there a golf course on site at Four Points by Sheraton Caguas Real Hotel & Casino?

There is a golf course next to Four Points by Sheraton Caguas Real Hotel & Casino.

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel window was dirty, the rest was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 2 nights in Jul 2024

2/10 Terrible

Arthur

Liked: Cleanliness
Disliked: Room comfort
Overpriced, i would never recommend staying here
Room was to cold and had a bad smell to it . The tv stations were not in line with the listings . The safe didn’t work until I notified the front desk . The charging port was not plugged in . The bed had to be pulled out in order to plug it in . The hotel service charges were out of line ranging from $33 a day to over $50 . No entertainment and a casino primarily filled with 1 cent slot machines .
Stayed 7 nights in Jul 2024

10/10 Excellent

Lemuel

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Glorilda

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivian

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

sofia, miami

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice property like new. Clean and friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive always liked staying at 4 Points due to the wonderful staff, the cleanliness, and the quietness. I always recommend this hotel to my family and friends. Keep up the great work.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Travelled with group
I had a great experience, my only complaint was that I ended up paying more through Hotel.com than if I booked it directly with the hotel website. My friends paid around $100 less. Service charges included.
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

PAOLA MICHELLE TORRES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos.
Stayed 1 night in Jun 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close to everything!
Stayed 3 nights in Jun 2024

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stood at this hotel as it was close to family. We loved the pool and the casino! Rooms were clean, bed was comfortable and always had clean towels. The in house restaurant was also very convenient as not many places nearby. Definitely need a car to explore the surrounding area. Would definitely go back.
Stayed 6 nights in May 2024

2/10 Terrible

Maribel

Stayed 3 nights in Jun 2024

10/10 Excellent

Joselin

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service
Stayed 1 night in Jun 2024

10/10 Excellent

Yajaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caguas is near everything. You aren't far from San Juan, and pretty central in the island that any coastal city is within an hour.
Stayed 1 night in May 2024

8/10 Good

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bello, sus servicios y atencion al cliente excelente. Solo deberian de colocar microondas en las habitaciones.
Stayed 7 nights in May 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Carmen

Stayed 5 nights in May 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a separate area to prepare meals and watch TV
Stayed 1 night in May 2024

6/10 Okay

Nahir, Augusta

Travelled with partner
Liked: Amenities, property conditions & facilities
I did like the use the handicapped parking for external activities, that happened to us. My husband needed to use handicapped parking, and he can not because they have an exhibition cars. We asked the manager in charge, she explained that specific parking area do NOT BELONGS TO THE HOTEL. Completely ridiculous.
Stayed 4 nights in May 2024