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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Family-friendly hotel with casino and 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Casino
Lobby lounge
55-inch LED TV with satellite channels, TV
Lobby lounge
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Room service
  • Bar
The price is NZ$498
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Jardin Botanico y Cultural de Caguas
    8 min drive
  • X.O. Le' Bistro
    1 min walk
  • Medical Center Station
    19 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    29 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bathroom

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hacienda Montana Soñadora

Pool
Hot tub
Breakfast included
Parking included
4.8 out of 5, Exceptional, (154)
The price is NZ$487
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Hacienda Montana Soñadora

About the area

Caguas

A family-friendly stay in Caguas awaits you at Four Points by Sheraton Caguas Real Hotel & Casino. You'll be 7.1 km (4.4 mi) from Jardin Botanico y Cultural de Caguas and 28.8 km (17.9 mi) from El Yunque National Forest. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .The family restaurant, Flor de Caña Eatery Eatery & Bar, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, kids' swimming pool, waterslide and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute drive of this 3.5-property class Caguas hotel include Condado Beach and Pan American Pier.

What's nearby

  • Jardin Botanico y Cultural de Caguas - 8 min drive
  • Condado Beach - 26 min drive
  • Pan American Pier - 26 min drive
  • Port of San Juan - 27 min drive
  • El Yunque National Forest - 28 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪El Rancho De Los Trovadores - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Lechonera La Hacienda - ‬6 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Restaurante Raices - ‬4 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Family-friendly hotel with casino and 24-hour fitness centre
Four Points by Sheraton Caguas Real Hotel & Casino offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Four Points by Sheraton Caguas Real Hotel & Casino. For a fee, parking is available.

This 3.5-star Caguas hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Conference rooms
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with a safe and free newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor de Caña Eatery Eatery & Bar

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 18.87 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 20.00 per person
  • Self-parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
Caguas Sheraton
Four Points Sheraton Caguas
Four Points Sheraton Caguas Real
Four Points Sheraton Real
Four Points Sheraton Real Hotel
Four Points Sheraton Real Hotel Caguas
Sheraton Caguas Four Points
Sheraton Four Points Caguas
Four Points Sheraton Caguas Real Hotel
4 Points By Sheraton Caguas Real Hotel & Suites
Puerto Rico Four Points
Four Points Puerto Rico
Four Points By Sheraton Caguas Real Hotel Caguas
Four Points By Sheraton Caguas Real Hotel And Suites
Four Points Sheraton Caguas Real Hotel Casino
Four Points Sheraton Real Hotel Casino
Four Points Sheraton Caguas Real Casino
Four Points Sheraton Real Casino
Four Points by Sheraton Caguas Real
Four Points by Sheraton Caguas Real Hotel & Casino Hotel
Four Points by Sheraton Caguas Real Hotel & Casino Caguas
Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Caguas Real Hotel & Casino?

Four Points by Sheraton Caguas Real Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Caguas Real Hotel & Casino?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Caguas Real Hotel & Casino on 12 Jan 2025 start from NZ$418.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Caguas Real Hotel & Casino?

Yep, Four Points by Sheraton Caguas Real Hotel & Casino has a self car park with in/out privileges for USD 13.38 per day.

Are there any beaches close to Four Points by Sheraton Caguas Real Hotel & Casino?

The closest beach to Four Points by Sheraton Caguas Real Hotel & Casino is Luquillo Beach (39.7 km).

Does Four Points by Sheraton Caguas Real Hotel & Casino have a pool?

Four Points by Sheraton Caguas Real Hotel & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does Four Points by Sheraton Caguas Real Hotel & Casino have a waterslide?

Yep, this property has a waterslide!

What makes Four Points by Sheraton Caguas Real Hotel & Casino a romantic place to stay?

Pool-view dining and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Caguas Real Hotel & Casino.

Is Four Points by Sheraton Caguas Real Hotel & Casino family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Caguas Real Hotel & Casino is a hit with families.

Does Four Points by Sheraton Caguas Real Hotel & Casino serve breakfast?

Yep, full brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Caguas Real Hotel & Casino?

No, Four Points by Sheraton Caguas Real Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Caguas Real Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Caguas Real Hotel & Casino?

No, only service animals are allowed.

Is there a golf course on site at Four Points by Sheraton Caguas Real Hotel & Casino?

There is a golf course next to Four Points by Sheraton Caguas Real Hotel & Casino.

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1000 reviews" "
Rating 8 - Good. 251 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean place
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, best hotel I have stayed. Very clean and is run professionally. I always will come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Iraida

Liked: Cleanliness, staff & service, property conditions & facilities
has a perfect location, what I was looking for.
Stayed 1 night in Sep 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Great service and they always make me feel like at home.
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No microwave in the room
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose, Doral

Stayed 1 night in Sep 2024

10/10 Excellent

Nnadozie

Stayed 4 nights in Sep 2024

10/10 Excellent

ANAIS

Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean.
Stayed 6 nights in Sep 2024

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ireliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute, clean and modern hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Stayed 15 nights in Aug 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed with the newly remodeled hotel. The rooms are very clean and spacious. My only complaint is that there is nothing to do besides gambling.
Stayed 4 nights in Aug 2024

10/10 Excellent

ziyad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I’m in Puerto Rico, I stay here. The staff is lovely, and the check in employee at the main desk remembered me from my last trip , and upgraded my stay. I will always come here.
Stayed 4 nights in Aug 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful clean property
Stayed 3 nights in Aug 2024

10/10 Excellent

Rouselande

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, the staff was so kind and helpful. The restaurant at the hotel is clean, food was good and waiters are genuinely helpful. I will definitely coming back.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel window was dirty, the rest was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 2 nights in Jul 2024

2/10 Terrible

Arthur

Liked: Cleanliness
Disliked: Room comfort
Overpriced, i would never recommend staying here
Room was to cold and had a bad smell to it . The tv stations were not in line with the listings . The safe didn’t work until I notified the front desk . The charging port was not plugged in . The bed had to be pulled out in order to plug it in . The hotel service charges were out of line ranging from $33 a day to over $50 . No entertainment and a casino primarily filled with 1 cent slot machines .
Stayed 7 nights in Jul 2024