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Hotel El Convento

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, pool loungers
Deluxe Double Room, 2 Double Beds
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
The current price is NZ$615
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Port of San Juan
    ‪9 min walk‬
  • Castillo San Felipe del Morro
    ‪10 min walk‬
  • Pan American Pier
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
  • Bay view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

A luxury stay in San Juan awaits you at Hotel El Convento. Within steps you'll find Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to free bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4.5-property class Old San Juan hotel include Port of San Juan and Castillo San Felipe del Morro.

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 9 min walk - 0.8 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Pan American Pier - 4 min drive - 2.5 km
  • Puerto Rico Convention Center - 7 min drive - 5.2 km

Getting around

  • Sacred Heart Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury hotel with fitness centre and 24-hour front desk
Hotel El Convento offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 58 guestrooms or units
  • 5 levels
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 58 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hotel El Convento?

Hotel El Convento offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Convento?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel El Convento on 9 Apr 2025 start from NZ$615.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel El Convento?

The closest beach to Hotel El Convento is Condado Beach (3.8 km).

Does Hotel El Convento have a pool?

Hotel El Convento has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel El Convento a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel El Convento.

Is Hotel El Convento family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as childcare services in the guestrooms, it's no surprise that Hotel El Convento is a hit with families.

Does Hotel El Convento serve breakfast?

Sure does, cooked-to-order brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel El Convento?

No, Hotel El Convento does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel El Convento?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel El Convento?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel El Convento?

No, pets are not allowed.

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1020 reviews
Rating 8 - Good. 201 out of 1020 reviews
Rating 6 - Okay. 85 out of 1020 reviews
Rating 4 - Poor. 55 out of 1020 reviews
Rating 2 - Terrible. 33 out of 1020 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful very old historical building, well maintained, very nice staff. Great location. Stayed 4 nights. Love to back.
Stayed 4 nights in Dec 2024

6/10 Okay

Steven

Travelled with partner
El Convento is charming and very convenient if you want to be in Old San Juan. The staff, while very friendly, are not as professional as would be expected for this property, and several areas were not well maintained. Housekeeping was also somewhat perfunctory. A lovely hotel that can use some extra care.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Room and bathroom were very small and nothing special. View was lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tori

Travelled with family
What a gem! Gorgeous, historic, and elegant hotel. The history is fascinating. The staff is so lovely! Especially Andrea in the restaurant. She was so helpful and fun! The terrace with the pool, hot tub and views…. Fantastic! The location is absolutely perfect. Strolling day or night was fun and relaxing. I would highly recommend and we will definitely be staying here again!!!
Stayed 4 nights in Dec 2024

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting very old building. Located in the heart of Old San Juan. We have stayed here 4 times. Clean facility, comfortable beds. Rooms are small, but, you’re not here to spend time in your room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, amenities
Beautiful and all the employees excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

amado

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Property
Gorgeous hotel, would love to stay there again! The room was very comfortable and well appointed. We ate in the hotel restaurant and the food was delicious! A nice touch was the bottle of wine welcoming us to Puerto Rico. They also had a wine and cheese happy hour.
Stayed 1 night in Nov 2024

8/10 Good

Bruna Mara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The bed and pillows were on the soft side. The water in the shower didn’t have a lot of pressure and it didn’t heat up too much.
Stayed 4 nights in Dec 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great service, lovely room. Chocolates on the pillow for turndown service. Excellent pins coladas at the bar! Very comfortable beds!
Stayed 4 nights in Dec 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourist on family trip
The staff was super helpful and responsive. There a few issues with our room which immediately addressed and fixed. This is the best service I have ever experienced in a hotel. I highly recommend this hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Lihao, EMERYVILLE

Stayed 3 nights in Nov 2024

8/10 Good

Anita Vivek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a former convent converted to a hotel gave it a unique vibe. Loved the daily wine and cheese happy hour, pool/hot tub, and the AC and wifi worked well. Everything was tidy and clean, excellent Old Town location you could walk everywhere. Staff was responsive.
Stayed 7 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Dec 2024

8/10 Good

carlos antonio

Liked: Cleanliness, staff & service
In an attempt to keep the hotel looking old, they don't fix certain things that should be fixed. The employees are very nice and friendly , but my room was never serviced before three pm.
Stayed 8 nights in Dec 2024

10/10 Excellent

Junyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect travel and accommodation experience, if I will visit Puerto Rico again, I definitely will stay at Hotel EI Convento. Thanks!
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Wonderful staff. All spoke very good English. Beds were excellent. Loved the charm of an old building turned into a modern hotel. Nice hot shower. Staff responded promptly to any request. Location was great for walking anywhere in Old San Juan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patti C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Stayed here a number of times. It is fantastic. Great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cristina

Stayed 2 nights in Aug 2024

10/10 Excellent

Rachelle

Old hotel and small rooms but served the purpose for one night. Convenient location close to cruise port.
Stayed 1 night in Dec 2024

10/10 Excellent

amado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is also great.
Stayed 1 night in Dec 2024