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Hotel El Convento

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, pool loungers
Deluxe Double Room, 2 Double Beds
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
The current price is NZ$1,096
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Catedral Basilica Menor de San Juan Bautista
    ā€Ŗ1 min walkā€¬
  • San Juan Gate
    ā€Ŗ3 min walkā€¬
  • La Fortaleza
    ā€Ŗ4 min walkā€¬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ā€Ŗ17 min driveā€¬

Room options

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Ceiling fan
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (783)
The price is NZ$622
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

San Juan

A luxury stay in San Juan awaits you at Hotel El Convento. Within steps you'll find Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to free bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4.5-property class Old San Juan hotel include Port of San Juan and Castillo San Felipe del Morro.

What's nearby

  • San Juan Gate - 3 min walk
  • Port of San Juan - 9 min walk
  • Castillo San Felipe del Morro - 10 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 7 min drive

Getting around

  • Sacred Heart Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ā€ŖEl Batey - ā€¬1 min walk
  • ā€ŖPira-Rum - ā€¬1 min walk
  • ā€ŖEl Patio de Sam - ā€¬1 min walk
  • ā€ŖEl Champi - ā€¬1 min walk
  • ā€ŖBar Catedral Rooftop - ā€¬1 min walk

About this property

Hotel El Convento

Luxury hotel with fitness centre and 24-hour front desk
Hotel El Convento offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 58 guestrooms or units
  • 5 levels
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 58 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hotel El Convento?

Hotel El Convento offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Convento?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel El Convento on 12 Mar 2025 start from NZ$1,095.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel El Convento?

The closest beach to Hotel El Convento is Condado Beach (3.8 km).

Does Hotel El Convento have a pool?

Hotel El Convento has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel El Convento a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel El Convento.

Is Hotel El Convento family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as childcare services in the guestrooms, it's no surprise that Hotel El Convento is a hit with families.

Does Hotel El Convento serve breakfast?

Sure does, cooked-to-order brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel El Convento?

No, Hotel El Convento does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel El Convento?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel El Convento?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel El Convento?

No, pets are not allowed.

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

amado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is also great.
Stayed 1 night in Dec 2024

10/10 Excellent

Jean, Greenbelt

Liked: Cleanliness
A luxury stay in every way
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

Susan M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical significance.
Stayed 2 nights in Nov 2024

10/10 Excellent

ULISES MARIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional. Even though we were redirected to another hotel the first night, the hotel staff made sure we were probably taking care of. Hotel is super charming, the staff is very helpful, and friendly and the room was clean and comfortable. Overall, a very pleasant stay. A special mention to Antonio at the reception for going above and beyond.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful old property. The rooftop pool is about the size of a hot tub. The marketing material makes it look bigger!
Stayed 1 night in Nov 2024

10/10 Excellent

Kinga

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Very close to numerous wonderful cafes, restaurants and shops. Wish I spent my entire trip here- not just my last night. 10/10, way better than Fairmont.
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay
The location was perfect - right in the heart of Old San Juan. The history associated with this hotel was so interesting! They offered an historic tour of the facility, along with wine and cheese each evening. The restaurant was great! The staff was so kind. Our only complaint was that we couldn't quite get the air conditioner to a comfortable temperature.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location top notch
Stayed 1 night in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Old San Juan
Stayed 1 night in Nov 2024

8/10 Good

thoretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and magical coutyard.
The hotel is gorgeous! Service was a bit inconsistent especially with housekeeping. There is construction going on, and final day was especially bad. I do not recall having any forewarning of noise,
Stayed 5 nights in Nov 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great A/C, cozy room. Excellent location
Stayed 2 nights in Oct 2024

10/10 Excellent

robin

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the property are top notch. Fantastic service, food and entertainment. Love this hotel, will definitely be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room were beautiful and amazing! Pool and terrace is gorgeous! We had an amazing stay here and it's close walking distance to everything in Old San Juan.
Stayed 1 night in Oct 2024

8/10 Good

SARAH

Stayed 1 night in Oct 2024

10/10 Excellent

kit

Stayed 2 nights in Oct 2024

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Convenient for walking around Old San Juan. Staff is nice and helpful. Hotel is tired and some parts are closed. Needs a lot of updating and a good cleaning.
Stayed 3 nights in Sep 2024

10/10 Excellent

imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in front of the cathedral of San Juan Bautista. It maintains its antiquity being a previous convent at the same time providing modern comforts. One can walk almost everywhere. I recommend the restaurant in the hotel. The food is good. Youā€™ll find the amenities provided by a four star hotel. The staff are very nice and professional.
Stayed 3 nights in Sep 2024