Hyatt Regency Grand Reserve Puerto Rico

4.0 star property
Stylish resort on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is NZ$488
includes taxes & fees
16 Dec - 17 Dec

Explore the area

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Coco Beach Golf and Country Club
    19 min walk
  • Wyndham Rio Mar Golf Course
    10 min drive
  • Luquillo Beach
    17 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    31 min drive

Room options

Premium Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room (2 QUEEN BEDS)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Villa (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premier Villa, Ocean View (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa (2 QUEEN BEDS)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 64 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Villa, Ocean View (2 Queen Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Sofa bed - double
  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Deluxe Villa, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Sofa bed - double
  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Sofa bed - double
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Río Grande

At Hyatt Regency Grand Reserve Puerto Rico, you'll be 1.6 km (1 mi) from Coco Beach Golf and Country Club and 8.3 km (5.2 mi) from Luquillo Beach. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and sports massages along with body wraps, body scrubs and mani/pedis. The restaurant, Water's Edge, is open for breakfast and lunch. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and 24-hour gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Zarzal resort include Carabali Rainforest Park and The Outlet Ruta 66.

What's nearby

  • Coco Beach Golf and Country Club - 19 min walk - 1.6 km
  • Wyndham Rio Mar Golf Course - 10 min drive - 7.8 km
  • Wyndham Rio Mar Casino - 12 min drive - 8.8 km
  • Carabali Rainforest Park - 13 min drive - 10.4 km
  • Luquillo Beach - 17 min drive - 8.4 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 31 min drive

Restaurants

  • ‪Rico Pan Panaderia - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪5 O'Clock Somewhere Bar & Grill - ‬13 min drive
  • ‪Sand Trap Bar & Grill - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Hyatt Regency Grand Reserve Puerto Rico

Stylish resort on the shore with 3 outdoor swimming pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Hyatt Regency Grand Reserve Puerto Rico, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Parking is available for a fee.

This 4-star Río Grande resort is smoke free.

  • 579 guestrooms or units
  • 2 levels
  • 20 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 20 for children
  • Airport shuttle fee: USD 96 per person (return)
  • Airport shuttle fee per child: USD 96 (return)
  • Self-parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Frequently asked questions

What is the cancellation policy at Hyatt Regency Grand Reserve Puerto Rico?

Hyatt Regency Grand Reserve Puerto Rico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Grand Reserve Puerto Rico?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Grand Reserve Puerto Rico on 16 Dec 2024 start from NZ$413.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Grand Reserve Puerto Rico?

Yep, Hyatt Regency Grand Reserve Puerto Rico has a self car park for USD 16.73 per night.

Are there any beaches close to Hyatt Regency Grand Reserve Puerto Rico?

The closest beach to Hyatt Regency Grand Reserve Puerto Rico is Luquillo Beach (7.3 km).

Is there a spa on site at Hyatt Regency Grand Reserve Puerto Rico?

Yep, there is an onsite spa at Hyatt Regency Grand Reserve Puerto Rico. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hyatt Regency Grand Reserve Puerto Rico have a pool?

Yep, and guests love it! Hyatt Regency Grand Reserve Puerto Rico has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Hyatt Regency Grand Reserve Puerto Rico?

Hyatt Regency Grand Reserve Puerto Rico features 3 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hyatt Regency Grand Reserve Puerto Rico a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Grand Reserve Puerto Rico.

Is Hyatt Regency Grand Reserve Puerto Rico family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Grand Reserve Puerto Rico is a hit with families.

Does Hyatt Regency Grand Reserve Puerto Rico serve breakfast?

Yeah, travelers can't get enough of the buffet breakfast here! Served daily between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt Regency Grand Reserve Puerto Rico?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Regency Grand Reserve Puerto Rico?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Grand Reserve Puerto Rico?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Regency Grand Reserve Puerto Rico?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Regency Grand Reserve Puerto Rico?

Yep, Hyatt Regency Grand Reserve Puerto Rico has an 18-hole golf course. Golf carts, a clubhouse and a golf pro shop are available.

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1224 out of 1916 reviews" "
Rating 8 - Good. 375 out of 1916 reviews" "
Rating 6 - Okay. 164 out of 1916 reviews" "
Rating 4 - Poor. 79 out of 1916 reviews" "
Rating 2 - Terrible. 74 out of 1916 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anusha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful! However the restaurants on site were all mediocre. Skip dining in if you can. The staff were friendly and rooms were clean. The carts on the resort are convenient. It has a lot of amenities but no entertainment at the resort. We took an uber to most places but renting a car would be cheaper fyi.
Stayed 4 nights in Aug 2024

10/10 Excellent

Biana, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, nice pools, great staff
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and quiet piece of paradise. They will drive you anywhere on the property and the pool, beaches and swim up bar are covenient. No Puertorican food served here but Loauillo Beach Kiosks are great for grabbing more authentic food and only 11 min away by Uber in case youd like to enjoy a Mojito while shopping and eating. The beaches are clam and inviting but you'll spend more time at the pool. Overall a nice slice of heaven.
Stayed 4 nights in Aug 2024

10/10 Excellent

Priscilla Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my gaming went here for a week and lived our experience the hotel staff are really helpful and useful and care about the safety and cleanliness of the property
Stayed 7 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was really far out and nothing close by to do. Had to get a taxi everywhere we wanted to go if we didn’t stay at the resort.
Stayed 5 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 3 nights in Aug 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was gorgeous from front to back. Unfortunately we arrived just after a storm but the staff was working day and night to clean the grounds. The staff was beyond helpful. We had one issue with the first room we were given. It smelled like mildew but then again they just had a major storm. Would definitely go back and give them another try.
Stayed 3 nights in Aug 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food at the sand trap, the drinks at the main bar, the wonderful service!
Stayed 4 nights in Aug 2024

6/10 Okay

yao

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good stay but the staff wasn’t very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

RALDONOV

Travelled with family
Liked: Cleanliness, staff & service, amenities
As
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was perfect, a bit pricey when it comes to food but overall a beautiful stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Aug 2023

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, great spot for families.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! Rooms were large. Everything you need was available. The staff are super. There are people working 24/7 around the property. They were very responsive and friendly at every interaction. One night we had an isssue with out air. Someone was there within 30 min to fix it. This experience speaks volumes as we arrived the day a hurricane had moved through. By the next day, you couldn’t tell anything had happened. They clean the rooms daily. Always cleaning the pool. Nectar, restaurant on site, is amazing. Avoid Water’s Edge restaurant. The Market there is wonderful too. Downsides would be you are about 30-45 min from other things and you have to pay to park. However, we loved this place and would recommend 10/10.
Stayed 6 nights in Aug 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful resort. Staff was friendly and helpful. Only wish i could have stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely beautiful property and amazing staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Serenia, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, amenities, and staff were all fantastic... great stay! Only wish it was located closer to historic attractions in Puerto Rico.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shawron

I love my stay
Stayed 3 nights in Aug 2024

6/10 Okay

Sathera

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The property was really nice, staff were amazing. The island was experiencing bad weather before and during our arrival resulting in a lot of the amenities being closed. There was barely anything to do at the hotel for 2 days. Only one restaurant remained open. I felt like we could’ve been notified about the closing of mostly everything in the hotel before the trip. I overall felt like it was a waste of money since there was nothing to do there.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loves the resort. The staffs there were so nice and helpful. The view is beautiful, we love the facilities there. We will go there again.
Stayed 5 nights in Aug 2024

10/10 Excellent

andre, Braddock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Davriona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome really enjoyed myself
Stayed 3 nights in Aug 2024