Entire apartment

Old San Juan Rentals

3.5 star property
Apartments with kitchenettes, a short walk to Port of San Juan

Photo gallery for Old San Juan Rentals

Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR) | View from room
Panoramic Cabin, Terrace (Is in 201 Ca Tanca San Juan PR 00901) | Terrace/patio
Luxurious and Central (is in 213 Calle Cristo Apt #2, San Juan) | Living area
Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR) | View from room
Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR) | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Air conditioning
  • Kitchen
  • Dryer
  • Free WiFi
The current price is NZ$440
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
251 Fortaleza Street, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Signature Apartment, (65 Fortaleza Apt 4, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Double Futon

Comfort Apartment, Executive Level, (65 Fortaleza, Apt 7A, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Grand Apartment, Balcony (Is in 201 Ca Tanca Apt 2 San Juan PR 00901)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds and 2 Double Sofa Beds

Basic Apartment (65 Fortaleza, Apt 1, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Apartment (65 Fortaleza, Apt 8, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Sofa Beds

Spacious Deluxe Apartment (Is in 259 Ca Tanca Apt 2, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Panoramic Cabin, Terrace (Is in 201 Ca Tanca San Juan PR 00901)

Highlights

Outdoor play area
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Apartment (65 Fortaleza, Apt 5, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Apartment (251 Fortaleza, Apt 4, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Queen Sofa Bed

Deluxe 3-Bedroom w/ City View (Is in 251 Fortaleza Suite 1 San Juan PR)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 92.6 sq m
  • 3 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Queen Beds

Traditional Apartment (Is in 65 Fortaleza, Apt 6, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Family House, Terrace (Is in 4 San Justo San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 13
  • 3 Queen Beds, 1 Single Bunk Bed, 1 Single Bed and 2 Double Sofa Beds

Grand and Central Apartment (Is in 206 Cristo Apt 3 Penthouse, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

Comfort Apartment (65 Fortaleza, Apt 9, San Juan PR 00901)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Modern Apartment, Balcony (Is in 259 Ca Tanca Apt 1 San Juan PR 00901)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Panoramic Apartment (251 Fortaleza Apt, 5 PH, San Juan PR 00901)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

Deluxe Studio Suite (Is in 106 Calle Fortaleza Apt 2 San Juan PR 00901)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic House, Patio (Is in 305 Ca Luna San Juan PR 00901)

Highlights

Furnished balcony or patio
Outdoor play area
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 4 bedrooms
  • 5 bathrooms
  • City view
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

Economy 2-Bedroom, No Balcony (Is in 65 C Fortaleza Apt 2 San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Premium Apartment (65 Fortaleza, Apt 11, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 3 Queen Beds and 2 Single Futons

Luxurious and Central (is in 213 Calle Cristo Apt #2, San Juan)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

Suite, 2 Queen beds and 1 Futon (251 Fortaleza, Suite 2, San Juan PR 00901

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 121 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Suite 3, Deluxe Suite, 1 Bedroom and 1 loft, (251 Fortaleza, Suite 3, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite Apartment (Is in 106 Fortaleza Apt 3, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Cozy Suite w/ Balcony, Central (Is in 106 C Fortaleza Apt 4, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Elite Apartment (65 Fortaleza, Apt 7, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Romantic Apartment (65 Fortaleza, Apt 10, San Juan PR 00901)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Elite Apartment (65 Fortaleza, Apt 3, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

Luxurious and Central Suite (Is in 206 Calle Cristo Apt 2, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

4 Bedroom Premier Chalet (Is in 255 Calle Tanca,San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

Elite 3-Bedroom PH w/ Patio (259 Calle Tanca Apt 3 San Juan PR)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 3 Queen Beds and 2 Double Beds

Comfort Apartment, Balcony (Is in 253 Ca Tanca San Juan PR 00901)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 Queen Beds and 2 Queen Sofa Beds

Elite Apartment (213 Calle Cristo Apt 3/ PH, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Dining table
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Sofa Bed and 2 Single Futons

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About the area

San Juan

At Old San Juan Rentals you'll be 0.3 km (0.2 mi) from Port of San Juan and 3.8 km (2.4 mi) from Condado Beach. .Each apartment is individually decorated and features Smart televisions with digital channels, along with a washer/dryer, free WiFi and a dining area. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. A memory foam bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A sitting area, a TV and a coffee/tea maker are also available. Housekeeping is available on request. .This business-friendly apartment building offers free WiFi in public areas and express check-out.

What's nearby

  • Port of San Juan - 4 min walk - 0.4 km
  • San Juan Gate - 6 min walk - 0.6 km
  • Castillo San Felipe del Morro - 16 min walk - 1.3 km
  • Pan American Pier - 3 min drive - 2.2 km
  • Puerto Rico Convention Center - 6 min drive - 4.8 km

Getting around

  • Sacred Heart Station - 9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Café Manolín - ‬1 min walk
  • ‪Café Cuatro Sombras - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Casa Cortés ChocoBar - ‬2 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Old San Juan Rentals

Apartments with kitchenettes, a short walk to Port of San Juan
Old San Juan Rentals offers its guests express check-out. Public spaces have free WiFi.

This 3.5-star San Juan apartment is smoke free.

  • 5 guestrooms or units
  • Express check-out
  • No smoking on site
Old San Juan Rentals offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Memory foam beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Accommodation at this 3.5-star apartment has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Laundry

  • Washer/dryer

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Proposal/romance packages
  • Virtual front desk

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests will receive the check-in instructions and access code for the property at 3 PM on the day of check-in.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 60; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number No Registration ID

We should mention

  • There is limited hot water on site.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Old San Juan Rentals Apartment
Old Juan Rentals Apartment
Old San Juan Rentals San Juan
Old San Juan Rentals Apartment
Old San Juan Rentals Apartment San Juan

Frequently asked questions

What is the cancellation policy at Old San Juan Rentals?

Old San Juan Rentals offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Old San Juan Rentals?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Old San Juan Rentals on 29 Apr 2025 start from NZ$440.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Old San Juan Rentals?

The closest beach to Old San Juan Rentals is Condado Beach (3.5 km).

What makes Old San Juan Rentals a romantic place to stay?

Romance packages, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Old San Juan Rentals.

Is there a free airport shuttle available at Old San Juan Rentals?

No, Old San Juan Rentals does not offer an airport shuttle service.

What time are check-in & check-out at Old San Juan Rentals?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Old San Juan Rentals?

No, pets are not allowed.

Old San Juan Rentals Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 573 reviews
Rating 8 - Good. 109 out of 573 reviews
Rating 6 - Okay. 52 out of 573 reviews
Rating 4 - Poor. 33 out of 573 reviews
Rating 2 - Terrible. 29 out of 573 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities
Your apartment was great. The only downfall was it was hard to find the entrance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, room comfort
Family Vacation 2024
This place was cozy, beautiful and very accommodating. Its spacious layout gave my family and I they comfortable and private space w needed. The location is prime being that it was right on the viejo San Juan area close to everything there. The only issue is the parking but you have parking garage within distance you can use so it’s not bad at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to spend Xmas!
Stayed 4 nights in Dec 2024

4/10 Poor

Rob

Travelled with family
Disliked: Property conditions & facilities
Rustic with barely lukewarm water in the shower that smells like mildew
Stayed 2 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Donny

Travelled with family and small children
Disliked: Cleanliness
The recent stay at this hotel was disappointing, primarily due to issues with cleanliness, guest accommodation, and parking arrangements. While the location of the property was superb, providing easy access to local attractions, the overall experience fell short in several key areas. Upon arrival, communication regarding check-in was not timely, leading to confusion and inconvenience. Additionally, there was no information provided about local events that impacted parking availability, which made finding a spot quite challenging. The cleanliness of the room left much to be desired. A quick inspection revealed candy wrappers hidden behind the sleeper sofa, which indicated a lack of thorough cleaning. Furthermore, the sleeper sofa itself was damaged and could not be fully flattened, affecting comfort. The hotel’s solution to these issues was merely extending our check-out time by one hour, which did not adequately address the problems encountered. The balcony also presented a cleanliness issue, with noticeable pigeon droppings that detracted from the overall appeal. In summary, while the location of the hotel is commendable, the lack of efficient communication, cleanliness, and proper guest accommodation significantly impacted the stay. Improvements in these areas are essential for a better experience in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenniffer L

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was in the center of fun
Stayed 6 nights in Dec 2024

10/10 Excellent

Ulysses

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Qinyao

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property location is excellent. Everything was nearby, and easy to get Uber, however, we were concerned about the apartment's overall cleanness, my friends and I kept getting bug bites inside of apartment, and our bodies started to itch really bad, we don't know if it is bed bug bites or some other insect. Hopefully, it's not a bed bug.
Stayed 6 nights in Dec 2024

2/10 Terrible

Caroline

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There were no windows in the unit. When we contacted San Juan, we were informed that there are no windows in the photos of the property when we booked. I have booked many properties that I didn't see a window in the photos and never arrived to find that there were none. This is something that they should explicitly state in the description. Therefore the unit was very dark. The smell of mold hit you like a ton of bricks when you opened the door and permeated throughout the unit. The mold smell stuck to our clothes and belongings. I had to air out items for days and wash my clothes a few times. Not surprising as there are no windows. These are serious health and safety issues and I would advise against booking this property. Especially for those with respiratory illnesses.
Stayed 1 night in Dec 2024

2/10 Terrible

WILMA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have already reported that upon arrival the entire apartment smelled of mold abd had to insist that they address it it. I was not able to sleep on the bed the first night as it was broken. The stairwell smelled of urine. I have already requested a refund and have not had a reply . I need to know the process to obtain a refund.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. Location was perfect. Everything was in walking distance. Be prepared to walk a few flights of stairs. Not bad unless you have big luggage. Also very noisy at night. And dont forget ypur eye covers....room was very bright in the morning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ana Leticia Garcia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great time in Old San Juan. No elevator but I like climbing stairs.
Stayed 2 nights in Nov 2024

8/10 Good

nakeaya jaquay, Baltimore

Liked: Cleanliness, amenities, property conditions & facilities
The property was very convenient but I was attacked by mosquitoes none stop in my room and annoyed by text messages that reminded me of turning of things everyday. But we loss water and nobody bothered texting about that. They should look into put a full length mirror in the property also
Stayed 5 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Easy check in.
Stayed 2 nights in Dec 2024

4/10 Poor

Tonya

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Only one face cloth, microwave did not heat food, shower did not have hot water in the AM but the sink had hot water.
Stayed 3 nights in Dec 2024

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place with plenty of space and good value. Stayed for 1 night before our cruise and the location was excellent for this. Marked down because the street outside was very loud both late and early which made sleeping difficult. There was also no hot water for the shower.
Stayed 1 night in Dec 2024

4/10 Poor

Bo

Travelled with family
Disliked: Cleanliness
Cockroaches in the kitchen, lots of mosquitos. windows have no screen so you can’t open them. You’ll have to wear deet on the property to prevent bug bites. I told the property about the roach problem and they asked me for pictures. After I sent them then pictures, they said they’ll talk to their exterminator. Unfortunately nothing was done during my stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Iradukunda

Travelled with family, Travelled with group
Disliked: Cleanliness
Enjoyed the area, but it can get pretty busy and difficult to find parking when there is a holiday or an event in the area—traffic was insane when a concert was held and Ubers kept cancelling and parking lots full to the max!. The apartment: the bathroom was not cleaned well, the pillows had specks of dirt in form of crumbs and hair. There was a safety issue because some of the balcony doors did not lock, and the keypad to the house was also not responsive at times.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities
Property had security outside and only guest stay may enter. Area is safe and quiet. No parking but there a cheap over night option near by the property tells you where. It was $3 for overnight. Had washer and dryer in the room which was convenient. Overall great place to stay will return
Stayed 3 nights in Nov 2024

10/10 Excellent

Avelina, Lakewood Ranch

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The apartment was clean, super comfortable beds and we felt very safe walking around Old San Juan. Highly recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

antonio

Liked: Cleanliness, property conditions & facilities
I’ve stayed at other locations there this place is amazing. Beautiful and spacious a/c works great. Laundry there in apartment. My other brothers stayed in the 2 bedroom 2 bath one and that was freaking nice!!! It’s in a really great location can’t stress that enough and I will definitely be looking to book here 1st for my next visit.
Stayed 3 nights in Nov 2024